Great range of products, knowledgable and friendly staff. Special offers and loyalty card. This company values the customer
L'entreprise a répondu
Établissement
Changer d'établissementQuarry Business Park, Portadown Road, BT66 8QF Lurgan, GB
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Lisez les avis des autres
I am a regular customer in Jollyes Lurgan & my male dog uses Lifestage Senior Turkey Grainfree - the food is perfect for my boy who is allergic to Chicken. The staff in store are really helpful & will... Voir plus
Great experience staff always pleasant can’t do more than enough for you always respectful and well presented. Down side is the store could do with stocking more red mills duck and rice and mother and... Voir plus
Thank goodness for Jollyes I have been having problems getting the treats my 2 house rabbits just love I can no longer get them delivered by the popular internet store and was in Jollyes getting paper... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Coordonnées de contact
Quarry Business Park, Portadown Road, BT66 8QF, Lurgan, Royaume-Uni
- 02838 344115
4,8
Excellent
709 avis
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Staff extremely friendly and helpful.
17 décembre 2024
Friendly staff
19 décembre 2024
Shopped for dog food …
Shopped for dog food got want I wanted on offer staff very pleasant
14 décembre 2024
The staff in this store are excellent…
The staff in this store are excellent and very knowledgeable. The manager was so helpful, she talked us through everything.
When we call to the shop we normally look out for a girl called gemma as she is very
knowledgeable about everything. She has helped us so much.
I have to say we are very disappointed to see all the animals removed from the store. We had been looking to purchase another guinea pig as we have done for years.
13 décembre 2024
Staff in the lurgan store all so…
Staff in the lurgan store all so helpful and friendly
13 décembre 2024
Jollies in Lurgan, Co Armagh…
I can bring Finn in with me but more importantly, the staff are always cheery and exceptionally helpful.
8 décembre 2024
Lovely to have a such friendly chat…
Lovely to have a such friendly chat with member of staff when paying for my dogs meal.
3 décembre 2024
Excellent customer service
Excellent customer service. I needed help carrying heavy bags of dog food and the young assistant was happy to help 😊. I will certainly shop here again.
29 novembre 2024
Great dog and puppy food range of…
Great dog and puppy food range of products and great advice from staff.
23 novembre 2024
Excellent, friendly customer service
Excellent customer service. Very friendly and helpful.
20 novembre 2024
Friendly helpful staff
18 novembre 2024
The staff where lovely
The staff where lovely, very relaxed and offered to help me with carrying out my dog food
16 novembre 2024
Great employee
The employees especially a woman employee just sorry I didn't get her name made my dogs birthday speciak5
16 novembre 2024
The assistant was extremely helpful and…
The assistant was extremely helpful and had good knowledge
10 novembre 2024
Staff always welcome you and ask if you…
Staff always welcome you and ask if you need help
12 novembre 2024
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
What a load of rubbish jollies say my…
What a load of rubbish jollies say my purchase today has allowed them to load my points to my account i never made any purchase today & not really sure if i would buy from them again they are trying to fool people who would read what they wrote to answer my quest
I went to purchase goods on the 5th of november when i went to pay at the till they asked if i was a member of there pet club i answered yes i was then they said they could fime me they checked email phone no pist code etc then they said i would have to reg'd again which i did & got 10% off my purchase then when i paid by card they said they had found me ???? Come on get your act together
5 novembre 2024
Avis spontané
Réponse de Jollyes The Pet People - Lurgan
Good morning,
Thank you for your review. I am sorry to hear about the distress this has caused.
It very much sounds as though a till operator has accidentally added points to your account in error, that were meant for another customer with the same postcode as you.
We will ensure this is fed back and apologise for any distress or inconvenience caused by this.
Kindest regards
Jollyes Customer Services
Friendly knowledgeable staff
9 novembre 2024
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