Omg jolly is the best . Epically if u get the app you get money off . They always got good deals . The staff is kind ,friendly, very helpful. It's a pleasure going
Établissement
Changer d'établissementUnit 3B, The Greyhound Retail Park, SS2 5PY Southend-on-Sea, England, GB
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I had a great experience at the pet shop thanks to one of the assistants, Pixie. She was really knowledgeable and took the time to answer all my questions about food options for my dog. I never felt... Voir plus
L'entreprise a répondu
So pleased with Jenna the manager at Southend. My dog has allergies and one of the few treats he can have had changed and so many of them have multiple ingredients but she knew exactly which treats w... Voir plus
L'entreprise a répondu
First visit to your new store, friendly staff, good range of dog food, and plenty of choice for everything else you might need. easy to park outside with free limited parking, will be a regular custo... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Coordonnées de contact
Unit 3B, The Greyhound Retail Park, SS2 5PY, Southend-on-Sea, England, Royaume-Uni
4,6
Excellent
40 avis
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Omg jolly is the best
Omg jolly is the best . Epically if u get the app you get money off . They always got good deals . The staff is kind ,friendly, very helpful. It's a pleasure going
22 juillet 2026
I buy my raw food from here
I buy my raw food from here for my dogs. Great range of priducts and very friendly and helpful staff. They also award customers money off vouchers when you use their app in store.
14 juillet 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
So pleased with Jenna the manager at…
So pleased with Jenna the manager at Southend. My dog has allergies and one of the few treats he can have had changed and so many of them have multiple ingredients but she knew exactly which treats were safe for him and he's loving them. I will definitely buy from Jollyes again! Thanks Jenna
12 juin 2026
Avis spontané
Réponse de Jollyes The Pet People - Southend
We're so happy to hear our team provided such helpful advice for your dog's allergies. We appreciate your kind words and look forward to your next visit!
A special shout out to Pixie!
I had a great experience at the pet shop thanks to one of the assistants, Pixie. She was really knowledgeable and took the time to answer all my questions about food options for my dog. I never felt rushed, and Pixie made sure I left with something that actually suited my pet's needs.
It is clear Pixie genuinely cares about animals and customer service. I really appreciated her patience and friendliness - definitely made my visit much easier. Thank you Pixie!
10 avril 2026
Avis spontané
Réponse de Jollyes The Pet People - Southend
We're happy to hear that you had a great experience! We appreciate your positive feedback regarding the assistance you received. It's wonderful to know that our team member was knowledgeable and helpful in addressing your pet's needs. We're glad your visit was made easier.
Exceptionally good prices
Exceptionally good prices. Staff are great - friendly and helpful. A good atmosphere and good playlists 😁
28 février 2026
Right staff in the rightplace at the right time very helpfull
Right staff in the right
19 février 2026
Staff very helpful and friendly nothing…
Staff very helpful and friendly nothing was too much trouble and explained about the medication I needed
18 février 2026
Great new pet store for Southend
First visit to your new store, friendly staff, good range of dog food, and plenty of choice for everything else you might need. easy to park outside with free limited parking, will be a regular customer.
16 février 2026
Awful service
Awful service. Not sure what's wrong with the lady behind the till, she was rude to the customer she was serving a couple of customers in front of us, then had a issue because the customer in front of us, let us go first....didnt say please, thank you, goodbye all the basic things we do as human beings.....AVOID AVOID AVOID
18 février 2026
Avis spontané
Réponse de Jollyes The Pet People - Southend
We appreciate you taking the time to share your experience. We're sorry to hear that the service you received did not meet expectations. We'll address this internally to ensure a more positive experience for everyone.
Fantastic shop & great staff xx
23 janvier 2026
staff really friendly
staff really friendly, everything i need for my cat and reptiles, great range of reptile food.
4 février 2026
I went in for raw food and the freezers…
I went in for raw food and the freezers were mostly empty. Wasted drive. I had to get the leftovers of what was available
24 janvier 2026
Réponse de Jollyes The Pet People - Southend
We regret that our raw food selection was limited during your visit, and we appreciate you bringing this to our attention. We'll review our inventory. we would recommend you use out website and click and collect to secure stock
Great customer service
10 janvier 2026
There is so much to offer in the store…
There is so much to offer in the store , very clean and welcoming , staff are very friendly and helpful , i enjoyed my shopping experiance
14 janvier 2026
As good as it gets 7+ ocean feast large box
We went to jollyes as they sell the food 'as good as it gets ' 7+ ocean feast large set, many other shops either only sell the smaller version or don't sell it at all. We also found other items such as litter tray liners and scratch boards for a good price.
9 janvier 2026
Staff are very welcoming and…
Staff are very welcoming and approachable and service with a smile. :)
6 janvier 2026
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