The store manager lav I think was her name was so helpful, directed me to the exact dog cage I wanted and even scoured the warehouse to look for additional bones for purchase. Gave me lots of info reg... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The lady who served me was so helpful, I asked about recommendations for raw cat food, she told me they sold it however it was in stock, she left a note for me to reserve some in the next delivery and... Voir plus
Very friendly staff,good with my dog. Gave me some good advice on dog food options for my shiba inu, would definitely recommend to pet owners. Great value for money v meat content with their lifestage... Voir plus
Excellent choice and great prices too. Staff are really helpful. Easy to order for click and collect. My only negative comment is regarding ordering large bags of kibble, it only gives you the option... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Coordonnées de contact
Unit 11, The Pipeworks, DE11 9AA, Swadlincote, Royaume-Uni
- 01283241570
4,5
Excellent
386 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Management was poor its very much if…
Management was poor its very much if your face fits or personality clicks and not about skill or knowledge or experience watching it fail after leaving speaks worlds I built a department on knowledge with no support from the store managers and constant criticism from managers with 0 experience in the field in the department i was building and becoming successful beside that until i chose to leave for the above reasons and now that department is closed 13 month later jollys should be supporting and growing from experienced people that worked hard in the animal care industry to gain experience knowledge and qualifications in those areas not from a manager that ran a home bargains department with 0 animal care qualifications
18 juin 2026
Réponse de Jollyes The Pet People - Swadlincote
Thank you for sharing your detailed feedback. We are truly sorry to hear about your experience and the challenges you faced regarding management support and the value placed on your expertise. We are reviewing your comments internally to address these serious concerns . we hope that was raised with our HR team whilst you were still in our employment
Great value
Boosters done, quick and efficient and so much cheaper than going to the vets.
27 février 2026
Always have the product I need at a…
Always have the product I need at a fare price and staff especially where I go have an extremely knowledgeable manager who will happily help with your questions
29 novembre 2025
Réponse de Jollyes The Pet People - Swadlincote
We are glad to hear you were happy with the groomer who took care of your dog, so thank you for your lovely feedback!
Kind regards,
Jollyes Customer Care
Very helpful
The sales person was very helpful when I was looking for a specific product and found it for me
22 février 2026
Being of short stature I always…
Being of short stature I always struggle to reach what I need and the staff are always helpful.
21 février 2026
Brilliant service
Brilliant service, always polite and helpful plenty of patience so pleased with the outcome of all my dogs Definately recommend
19 février 2026
Rude staff ,not helpful at all,they…
Rude staff ,not helpful at all,they make you feel uncomfortable watching you around the shop like you are going to take something not a nice experience while shopping for your adorable pets
9 février 2026
Réponse de Jollyes The Pet People - Swadlincote
We appreciate you taking the time to share your experience. We're sorry to hear that our team's behavior made you feel uneasy. We'll address this to ensure a better environment for everyone.
Polite helpful and well informed staff.
25 janvier 2026
Great people great service too they…
Great people great service too they make you welcome and very helpful advise given regarding animals or their needs
19 janvier 2026
The sales lady in our store is very…
The sales lady in our store is very friendly and patient, always helpful
10 janvier 2026
Happy people
Always polite and very knowledgeable staff have a warm and friendly atmosphere always a smile
11 janvier 2026
You have some of the worst staff ever…
You have some of the worst staff ever and management
2 janvier 2026
Very good product and great price
5 janvier 2026
My picky eater.....The asst manager was extremely helpful…
The asst manager was extremely helpful in resolving my picky eater problem. He recommended a biscuit food that my kitten is now eating happily.
4 janvier 2026
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.