Jollyes The Pet People - Telford Avis 

I walked in with my small elderly dog and immediately asked for assistance with fitting a harness. He had never had one before and only needed one because his traditional collar wasn't helping with neck pain.

I was assigned an assistant straight away. It took quite some time for find one that fitted correctly. In the meantime Harry had been distracted by the dog treats on the next stall, the soft Christmas Santa toys on sale in another aisle and had "fallen in love" with a lady dog. The assistant took it all in her stride.

When I went to pay I discovered the harness was half price. To say I am delighted and impressed with Jollyes is an understatement. Harry and I can fully recommend this pet store.

Spent a lot of time today with Sam. She had excellent knowledge and skills with my recent rehomed Ukrainian chiweenie who is terrified. I was really struggling to get a correctly sized harness and on an earlier visit Sam suggested I bring her in. I was not sure she'd cope but Sam was absolutely brilliant with her. I can not thank her enough

Staff are helpful and easy membership that sends email for your receipt to you .
Some prices are a little high but it’s a big store and they have to pay staff and overheads.

Love the local shop. Staff always feel attentive without being in my face. They make useful suggestions if another brand has similar to something I’m looking for they cannot be faulted.

Another great point for us is they always support local rescues which makes it feel even more local and worthwhile! Prices are usually lower than other shops which makes my other half happy!

Really good service and good prices and good products

Friendly, knowledgeable staff who eetr great with my min pin.

Always a pleasure shopping at Jollyes Pet Store Telford. The staff are friendly & very knowledgeable about the products they sell.
Great prices & lovely clean environment. I wouldn’t shop at any other pet shop.
They also support pet charities which is superb. Keep up the great work

Always good, I popped in their every time I am over that way the star for super friendly ,I also use the one in westcroft Milton Keynes same the star for lovely

Staff always friendly and greet you as soon as you enter the store

The team know what they are on about our will offer to call for assistance. They are always happy and engaging without being over the top.

Brilliant helpful staff , clean tidy sore

Very helpful staff and excellent choice of all sorts at a good price and love the raw food for dogs

The staff were very friendly, but I gave a 4*rating as they don’t have a great range of any of the dog foods in any of their stores. I have two frenchies and they have a mix of Carnilove and Royal Canin French Bulldog and sadly Jolleyes don’t stock either of these foods.

Unfortunately I am unable to give Telford store the 5 stars i have previously given. I have used this store since it first opened under previous name and until the end of 2025. The stock has been changed and there isn't as much choice and regularly items are out of stock. The staff have changed and maybe down to training do not appear to be as knowledgeable. I have regularly had to order products online from other suppliers. I do try and support local suppliers but it is becoming a little more difficult

Very friendly & helpful staff. Who agree that there's not enough variety for bunnies/ small furries. Prices are cheaper & my bunnies prefer the breeders hay from there & believe me I have extremely picky bunnies!

lovely service with very friendly and helpful staff. Excellent range of products and competitive prices, Jollyes has become my regular pet store now.