My first time ordering / purchasing from your stores in preparation of our new puppy’s arrival and Mel at your warrington store went above and beyond arranging to personally collect an item from anoth... Voir plus
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Cannot thank Mel from Warrington Jolleys enough. What an absolute credit to Jolleys she is. She has gone above and beyond finding me additional puppy food for my pregnant Boxer and even collecting... Voir plus
L'entreprise a répondu
I had a great experience at Jolleys. The staff were genuinely friendly, welcoming, and clearly more than qualified for their roles. They were happy to help with anything I needed and made a real fus... Voir plus
We went in for a sack of our regular dog food and found it was £6 cheaper than buying it at the supposedly cheaper repeat order price elsewhere. We found the tinned meat we buy was also on offer at a... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Coordonnées de contact
Winwick Road, WA2 8HQ, Warrington, England, Royaume-Uni
- 01925917010
4,8
Excellent
477 avis
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Very helpful.
8 juillet 2024
Lots of choices to buy for my new puppy…
Lots of choices to buy for my new puppy with great advice from Paulina at Warrington
7 juillet 2024
Saw me when I was running…
Saw me when I was running late,excellent professional service all round !😊
4 juillet 2024
Very pleasant people that work there…
Very pleasant people that work there and very helpful
4 juillet 2024
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Where are the staff??
Great range of products, but I didn’t see one member of staff about
I was left waiting at the checkout for a good while. Staff member came out of the back room (behind the tills), walked past me, went back into the back room for a few minutes, then came back out again. He was going to walk straight past me again until I stared at him. Then he served me
How many sales have been lost because customers have given up waiting?
3 juillet 2024
Réponse de Jollyes The Pet People - Warrington
Many Thanks for your feedback
Will be investigating staff availibilty in this store
We apologise for the inconvenience this has Caused
Kind regards
Jollyes Customer Services
😍❤️xxxvery nice service and good prices
28 juin 2024
Friendly helpful staff
27 juin 2024
Helpful and friendly assistant.
17 juin 2024
Friendly and helpful staff
15 juin 2024
Good service
Very happy with the service at Jollyes.
Jab was half the price of the vets we normally use. The staff were very helpful and good with my dog.
13 juin 2024
Staff were super helpful, got everything I needed
Staff were super helpful, store had everything that I wanted. Store was clean; and we’ll set out.
8 juin 2024
Definately give them a visit.
Lovely people, very knowledgeable and helpful. Loads of different discouts offered each month so keep your eyes open regularly.
1 juin 2024
General experience on this visit
Staff helpful , friendly. The small animals and birds for sale had clean cages and water bottles full. The small animals had sufficient dry food to eat but some of the bird dishes only had a little seed left in them and this was past 11.30am in morning on this visit and because birds need continuous access to eat seed , I would have felt better to see more seed in their dishes ( it may be that the dishes hadn’t yet been filled that day yet but it was almost lunch time and I was a little bothered that the dishes had only a little seed in them. Otherwise the shop is a good place to come
1 juin 2024
Réponse de Jollyes The Pet People - Warrington
Many thanks for your feedback
we will check this with store as they have to complete full records of time of feed each day
we apologise for the inconvenience this has caused
Kind regards
Jollyes Customer services
Friendly service and knowledgeable staff
30 mai 2024
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