Love going in my local store. Really calm atmosphere and lovely welcoming staff. Great pet friendly cleaning and household products stocked. Some things are a tad more expensive than other shops but... Voir plus
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We had a hamster that had bitten through the hard plastic of his cage and I went in to buy a new one. I was very impressed with the man who helped me. He was very knowledgable about hamsters and not... Voir plus
All the staff in Jollyes Widnes are fabulous, everyone is so helpful. My autistic daughter loves visiting the shop, she used to love seeing the animals that you used to sell but now she likes visiting... Voir plus
Such helpful lovely staff. I went to query a refund which I thought I hadn’t received, turns out it was on another card & I’d received the refund. The two girls on the till couldn’t have been more h... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Coordonnées de contact
Unit 5 , Widnes Shopping Park, WA8 7TN, Widnes, Royaume-Uni
- 01513323910
4,6
Excellent
448 avis
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Value for money
14 janvier 2025
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Out of stock cat food litter and peanuts
The last two times I have been to Jollyes for my cat food it has been out of stock, cat litter was out of stock the time before last and peanuts in shells out of stock also
15 janvier 2025
Réponse de Jollyes The Pet People - Widnes
We understand your frustration with the recent out-of-stock items. We strive to maintain adequate stock levels and apologize that we've fallen short of your expectations on your last few visits. We appreciate you bringing this to our attention and are working to improve our stock management. We value your business and hope you'll give us another chance to provide a better shopping experience.
Great place to everything pet related
Great place to everything pet related. The prices are good aswell.
15 janvier 2025
Staff always very friendly
12 janvier 2025
Great service. Above and beyond.
We had a hamster that had bitten through the hard plastic of his cage and I went in to buy a new one. I was very impressed with the man who helped me. He was very knowledgable about hamsters and not only did he advise on cage size, type, and best habitat, he went the extra mile and advised on the best food and toys to give it, and reasons why the hamster had tried to escape.
14 janvier 2025
Sometime is ok because i foundation the…
Sometime is ok the food for my dog i don't
found all the time the food what i need but no all.the time and this is not ok ..I can't give you 5 stars because i pay vat too.MUCH and în the another shop.i don't pay nothing..for example if I pay total 25 € i need to pay 8 pound extra for the VAT. IT IS TOO MUCH thanks. I hope.you improve your cost and the shop.
14 janvier 2025
Arrived for appointment to find 3…
Arrived for appointment to find 3 people in front of me despite having booked the first appointment for the day therefore why have a appointment service if you are not going to adhere to it waited almost a hour for the appointment despite being on time
7 janvier 2025
Réponse de Jollyes The Pet People - Widnes
Good afternoon,
We understand your frustration with the wait time for your appointment, despite having booked the first slot. We sincerely apologise that our scheduling system didn't work as expected, leading to a significant delay. We value your time and are disappointed that your experience fell short of expectations. We appreciate you bringing this to our attention.
The staff at the jollyes widnes are…
The staff at the jollyes widnes are very helpful and very friendly, I would recommend this place to all animal lovers ❤️
3 janvier 2025
Such a helpful team in the Widnes…
Such a helpful team in the Widnes store. Excellent Experienced right through to closing sale. Such a lovely store too.
6 janvier 2025
The staff are lovely
The staff at Jollyes are really helpful and friendly. I bought the wrong UV lights for my bearded dragons' vivariums and they took these back without question. Would definitely recommend!
4 janvier 2025
Great advice about the suitability of dog food…
Great advice about the suitability of the food I was buying for my Chihuahua.
29 décembre 2024
Staff member helped me with the right…
Staff member helped me with the right size dog cover
20 décembre 2024
Great friendly staff
Made most welcome at store and was a great charity for their local dogs home definitely recommend this store
20 décembre 2024
Excellant service
19 décembre 2024
Staff are very friendly
Staff are very friendly. Store is well laid out. There's always a puppy to stroke.
14 décembre 2024
Had what i wanted well stocked friendly…
Had what i wanted well stocked friendly staff reasonable prices
17 décembre 2024
I was in a hurry and left an item…
I was in a hurry and left an item behind after paying. The member of staff at the till thought to check that I had used my loyalty card and kept the item safe until I returned to collect a couple of days later. Friendly and great initiative.
11 décembre 2024
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