We had such a great experience with jones Robinson’s in Newbury. From our very first and only viewing, we fell in love and we got our offer accepted on the house. I want to do a big shout out to James... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
If you’re looking to rent or buy in the area, I’d highly recommend this company! 🏡💖 My husband and I have lived in London our whole lives and wanted to escape the busy city lifestyle for so... Voir plus
L'entreprise a répondu
Fantastic service, highly recommend Jones Robinson. From the time we arranged a viewing for one of their properties to an offer being accepted, we were kept informed every stage. Seb arranged the fir... Voir plus
L'entreprise a répondu
Start to finish Lambourn Jones Robinson supported us with our house sale with care and were always there when we needed them. They made potentially stressful process straight forward and as stress fr... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Estate agents and letting agents in Newbury, Lambourn, Marlborough, Devizes and Didcot. Book a free, no obligation property valuation today.
Coordonnées de contact
118 Bartholomew Street, RG14 5DT, Newbury, Royaume-Uni
- 01635 35010
- marketing@jonesrobinson.co.uk
- jonesrobinson.co.uk
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
We had such a great experience with…
We had such a great experience with jones Robinson’s in Newbury. From our very first and only viewing, we fell in love and we got our offer accepted on the house. I want to do a big shout out to James Oldring, and Paula Rudge, as they done amazing, making sure we were kept in the loop all the way to moving. They calmed our nerves, and kept us staying positive which was amazing. I would definitely recommend them, to anyone buying or selling a house 🏠
Very professional and friendly team
Very professional and friendly team, from our valuation to the exchange of contract, Holly Woods (sales progressor) was extremely helpful with regular updates throughout the process. We would highly recommend Jones Robinson

Réponse de Jones Robinson
They Really Raised the Roof!
If you’re looking to rent or buy in the area, I’d highly recommend this company! 🏡💖
My husband and I have lived in London our whole lives and wanted to escape the busy city lifestyle for something quieter and more village-like. We’re renting before eventually buying our first home, and George and Daniel have made the process so easy!
George worked around our busy schedules to arrange viewings and really understood what we were looking for. Daniel was incredibly lovely and kept us updated throughout, making sure all our requirements were met even though we were definitely a little fussy! 😂💖
We’ve had such a positive experience and will definitely be using them again when we’re ready to buy our first home.
Thank you, George and Daniel! 🏡💖✨

Réponse de Jones Robinson
We've only recently started the process…
We've only recently started the process of purchasing a property, but Olivia has been incredibly helpful and supportive from the outset. She has been excellent at arranging viewings, providing additional information promptly, and answering the many questions that come with buying a home.
Her communication has been clear, friendly, and proactive throughout, and she has always been willing to go the extra mile to help us understand the process and move things forward. Olivia has made what can be a daunting experience feel much more manageable, and we've really appreciated her professionalism and support so far.
We would highly recommend Jones Robinson and Olivia to anyone looking for an estate agent who is responsive, knowledgeable, and genuinely helpful.

Réponse de Jones Robinson
Fantastic service
Fantastic service, highly recommend Jones Robinson. From the time we arranged a viewing for one of their properties to an offer being accepted, we were kept informed every stage. Seb arranged the first appointment , Olivia showed us around the first time, not at all pushy, we arranged a second viewing where Kate showed us around and was able to answer all our questions. Kate put our offer to the office where James took over. We have been kept up to date daily, which means a lot. Thank you all

Réponse de Jones Robinson
Putting bungalow for sale experience
From initial meeting to taking photos and video and putting the bungalow on the market Jones Robinson have been very professional. The advice given was invaluable.

Réponse de Jones Robinson
Isabelle was great
Isabelle was a very nice, friendly and helpful guide.
With polite and prompt communications.
Well done Issie. Keep that up. You’ll go far! 🤗
Very professional service from the whole team

Réponse de Jones Robinson
Very very poor service throughout sale
Very very poor service overall for a very easy buying process with no chain but they managed to make a large number of errors. Main concerns were due to them getting both buyers names incorrect continuously throughout the sale by addressing letters and emails to our middle names on documents and not our first names which made it very frustrating and even more so as I had made them aware that they were not our first names and asked them numerous times about it. On the memorandum of sale they stated it was a mortgage purchase when it was a cash purchase which again was a major input error on such an important document. I also asked them to email both buyers as we were buying together and both needed the information but they continued to only send information to myself. On collecting the keys they took ID to check from myself and the other person but I was with the seller at the time and was wished well into our new home together, however it was the seller with a very different man’s name to the woman’s name I am purchasing the house with. I suggested to the main manager that maybe they check names and information when writing to people on documents and also when speaking in person as I was with the seller not with the other buyer. From my personal experience I would certainly not recommend them or be using their services in any way again. Only reason for second star was because they were very polite and the lady I spoke with who checked my ID who said she was from a different branch was very professional. Needs vast improvement and reviewing of their processes.

Réponse de Jones Robinson
I viewed a property with Jones Robinson…
I viewed a property with Jones Robinson and the team were fantastic. Calum Sykes based in the Didcot office was excellent - kind, efficient and professional in all of my communications with him, and whilst we didn’t buy the property we viewed, we were extremely pleased with the service we received. I wouldn’t hesitate to recommend Jones Robinson to others :)

Réponse de Jones Robinson
Jones Robinson has been helping me find…
Jones Robinson has been helping me find my new home. They have been very supporting in my search. Recently Calumn Sykes has been my point of contact and he has been very good at keeping me informed of new properties that would be of interest to me. I have found him to be very quick to respond to queries/questions raised.

Réponse de Jones Robinson
Great experience with Jones Robinson
We have had a very positive experience with Jones Robinson.
The team has been professional, friendly, and always ready to help whenever we have questions. The property details have been clear and accurate, and the viewings have been well organised.
We would especially like to thank Calum Sykes for understanding our requirements and helping us find suitable properties within our budget.
The team is a pleasure to work with.

Réponse de Jones Robinson
Helpful professional service
Quick response to comments made on the draft details for my property
Polite photographer & good pictures.
Helpful professional service to date

Réponse de Jones Robinson
Excellent Service – Professional, Responsive and Proactive
Having recently instructed Jones Robinson to market my property, I have been extremely impressed with the professionalism and efficiency of the entire team.
From the outset, communication has been excellent. Every query has been answered promptly, and the team have consistently done exactly what they said they would, when they said they would. In particular, they acted immediately on my comments regarding both the agency agreement and the sales brochure, carefully considering my suggestions and incorporating many of them into the final version.
The quality of the marketing has been outstanding. The photography is first class, and the brochure presents the property beautifully, highlighting both its features and the lifestyle it offers. It is clear that considerable thought and attention to detail have gone into producing marketing of a very high standard.
I have also appreciated how efficiently everything has been handled behind the scenes. The onboarding process, compliance checks and preparation for launch were all completed smoothly, and the property went live exactly when the team said it would.
My thanks go particularly to James and Sara, who have both been professional, responsive and a pleasure to deal with throughout.
Although it is still early in the marketing process, my experience so far gives me every confidence that I have chosen the right estate agent.
I would have no hesitation in recommending Jones Robinson to anyone looking for a knowledgeable, proactive and customer-focused estate agent.

Réponse de Jones Robinson
Excellent
- quick and short response time from Julie
- clear directions and clarifying answers
- quickly organising viewings
- great support

Réponse de Jones Robinson

Réponse de Jones Robinson
I had a great experience with Jones…
I had a great experience with Jones Robinson Estate Agents Didcot during my house purchase. The team were professional, responsive and genuinely helpful. They kept me informed throughout the process and answered my questions clearly, making the experience feeling much smoother. I would also like to say a big thank you to Holly, in particular. She was supportive, proactive and always willing to chase things up to keep the process moving.I would happily recommend this agency to anyone buying a home.

Réponse de Jones Robinson
We recently completed our first house
We recently completed our first house purchase, and we couldn’t be happier with the service we received from JonesRobinson.
From start to finish, the whole process was smooth, stress-free, and handled professionally. The team were always friendly, approachable, and happy to help with any questions we had along the way, which made a huge difference as first-time buyers.
A special thank you to Holly and Archie , who supported us throughout the entire process and made the experience such a positive one. Their communication, guidance, and dedication were outstanding, and they really helped make what can be a daunting experience feel easy and enjoyable.
We would highly recommend JonesRobinson to anyone looking to buy or sell a property. Thank you again for all your help
Thanks Chloe & Jordan

Réponse de Jones Robinson
Great experience
Really friendly, happy to help and welcoming. Callum, Seb and Alice were really helpful and are great at putting us at ease and answering all our questions. Added great personal touch.

Réponse de Jones Robinson
Extremely smooth process
Extremely smooth process, made better by Ryan. Handled our case professionally and kindly, and I couldn't have asked for someone better. Ryan was extremely understanding, and thoughtful throughout the whole process. Absolutely recommend this agent, and special thanks to Ryan!

Réponse de Jones Robinson
Calum Sykes was brilliant to work with
Calum Sykes was brilliant to work with. He was professional, friendly, and kept me updated throughout the whole process. His knowledge of the local market made everything feel easy and stress‑free. I would happily recommend Calum to anyone looking for a reliable and helpful estate agent.”
Thank you
Lewis & Cheryl

Réponse de Jones Robinson
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







