JOOLS By Jenny Brown Avis 

658
•
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Ordered jewellery items for my daughter's birthday. She absolutely loved them! Great quality and arrived in lovely gift boxes. Speedy service and good communications, highly recommend.

Noté 5 sur 5 étoiles

Beautiful jewellery. Quick delivery and gorgeous packaging with each item in separate lovely gift boxes. I also received a beautiful pair of sterling silver studs with cubic zerconia stones Thank... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Fantastic products and service. Love the jewellery, really lovely designs, very high quality and nice to be able to get matching pieces. Speedy delivery and kept informed of when to expect receipt. Al... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Absolutely beautiful necklace received, the picture really does not do it justice, it’s even nicer in person! Quick delivery and beautifully presented in a box, with the lovely surprise of free earrin... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Bijouterie
  2. aussi dans
  3. Joaillier

À propos de JOOLS By Jenny Brown

Écrit par l'entreprise

Independent. Family-Owned. British Jewellery Since 1998.

JOOLS by Jenny Brown is an independent, family-owned British jewellery business with more than 25 years of experience in jewellery, design and retail.

Our story began with British-born Jenny Gliksman and her Peruvian-born husband, Poldi. After spending many years living overseas, predominantly in Africa, Jenny and Poldi returned to the UK and established their jewellery business in 1998. Their international experience, together with Poldi's South American heritage and background in jewellery and design, helped shape the distinctive style and approach to jewellery that remains at the heart of the business today.

In 2002, Jenny and Poldi opened their jewellery store in Wilmslow, Cheshire, showcasing their own designs alongside collections from other independent jewellery designers. Their distinctive silver and cubic zirconia jewellery quickly became a customer favourite and, as the business grew, JOOLS by Jenny Brown® was established as a dedicated jewellery brand.

Since those early days in Cheshire, JOOLS has grown into an established British jewellery name, with collections supplied to independent jewellers throughout the UK and stocked by John Lewis for more than 20 years. We are proud that relationships built over many years have helped establish JOOLS as a trusted name for beautifully designed, high-quality jewellery.

Today, our collections include 925 Sterling Silver, 18ct Gold Vermeil and beautifully cut AAA Grade Cubic Zirconia, alongside a growing collection of fine jewellery featuring laboratory-grown diamonds. From our signature Bubble Rings and sparkling tennis jewellery to contemporary earrings, necklaces, bracelets and bangles, our focus is on creating jewellery that looks and feels special while remaining accessible and easy to wear every day.

Quality has always been central to JOOLS. We carefully select the materials, finishes and stones used throughout our collections, combining contemporary design with the craftsmanship and attention to detail we believe good jewellery deserves.

Although the business has grown considerably since 1998, we remain proudly independent and family-owned. Being a smaller, flexible company allows us to offer the personal service and attention to detail that have been part of JOOLS from the very beginning.

All of our jewellery is held in stock here in the UK for fast and reliable delivery. Every order is carefully selected, individually checked and beautifully packaged before leaving us, and our team is always available by phone or email should you need advice or assistance.

We are continually developing our collections and introducing new designs throughout the year, but our philosophy remains as important today as it was when Jenny and Poldi first started the business:

Beautiful jewellery. Quality materials. Exceptional value. Personal service.

JOOLS by Jenny Brown® — British jewellery with a story, designed to be worn and loved every day.

Customer Service You Can Rely On

Écrit par l'entreprise

We're committed.to our customers
Excellent customer service and communication are at the heart of JOOLS. Whether you have a question before ordering, need advice about a piece of jewellery, or have an issue that needs resolving, our friendly team is always here to help. You can contact us easily by phone or email and speak to a real person who will do their best to answer your questions and resolve any concerns quickly and personally. We believe great service doesn’t end when you place your order — we’re here whenever you need us.

Our Jewellery Guarantee

“Our Guarantee. Your Peace of Mind"

Every piece of JOOLS jewellery comes with a 12-month manufacturer guarantee, giving you added confidence in your purchase. In the unlikely event of a manufacturing fault, simply contact our team and we’ll be happy to assess your jewellery and work with you to resolve the issue quickly and fairly.

Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

658 avis

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4,9

Tous les avis

(658)

89 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Service was excellent

Service was excellent, packaging was beautiful and so pleased with the necklace would definitely shop here again

12 septembre 2025
Logo de JOOLS By Jenny Brown

Réponse de JOOLS By Jenny Brown

Look forward to it Suzanne

Noté 5 sur 5 étoiles

Arrived on time

Arrived on time, beautifully packaged, enclosing a free gift. Delighted with the service .

5 septembre 2025
Logo de JOOLS By Jenny Brown

Réponse de JOOLS By Jenny Brown

Always good to hear this , thank you

Noté 5 sur 5 étoiles

Easy to use website

Easy to use website & very helpful having a photo of the earrings on the ear. They came within 2 days & are lovely.

4 septembre 2025
Logo de JOOLS By Jenny Brown

Réponse de JOOLS By Jenny Brown

thanks Linda, we have an even easier new website now

Noté 5 sur 5 étoiles

Love it!

The jewels are amazing and packed with care. I will definitely buy from them again!!

1 septembre 2025
Logo de JOOLS By Jenny Brown

Réponse de JOOLS By Jenny Brown

Great to hear Noemi

Noté 5 sur 5 étoiles

This is the second time ive ordered…

This is the second time ive ordered from Jools. My fingers are so small, there was no problem ordering my size and delivery was so quick, packaging is beautiful, so pleased with my purchase. Will definitely be ordering again xxx.

1 août 2025
Logo de JOOLS By Jenny Brown

Réponse de JOOLS By Jenny Brown

Thanks Vanessa , and thanks for ordering with us again

Noté 5 sur 5 étoiles

All good

Fast delivery. Smooth buying process.
Lovely product

28 juillet 2025
Logo de JOOLS By Jenny Brown

Réponse de JOOLS By Jenny Brown

Thanks Matt

Noté 5 sur 5 étoiles

Beautiful jewellery

Beautiful jewellery, lovely packaging and quick delivery. Can't fault them and would buy from them again.

28 juillet 2025
Logo de JOOLS By Jenny Brown

Réponse de JOOLS By Jenny Brown

thanks Sally , we look forward to seeing you again

Noté 5 sur 5 étoiles

Fantastic service

Fantastic service, speedy delivery. Everything is beautifully presented. My wife loved the jewellery. Thank you. Will definitely be back.

28 juillet 2025
Logo de JOOLS By Jenny Brown

Réponse de JOOLS By Jenny Brown

Great to hear David

Noté 5 sur 5 étoiles

Very helpful and fantastic customer…

Very helpful and fantastic customer service ! Packaging was outstanding and my ring looks beautiful i have had several compliments. Highly recommend . Will definitely be ordering again!

25 juillet 2025
Logo de JOOLS By Jenny Brown

Réponse de JOOLS By Jenny Brown

Will pass your kind words on to our customer service team! Thanks again

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