Communication has lacked. After much back and forth to fix my original order from feb 21, I still have no idea when it will arrive. Poor follow up. Poor communication on updates but no problem blitzin... Voir plus
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This is our 2nd Joyride Harness. The first one lasted 10 years before the clasp broke. We tried a different brand harness and our dog refused to walk in it and walks are her life! So, we bought anothe... Voir plus
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The fit is great! the material seems to be sturdier than the previous one and the handle on the harness is well padded, comfortable for my hand if needed. Stitching is excellent, offering sturdiness.... Voir plus
L'entreprise a répondu
The Joyride Harness has worked wonderfully for several years with our 2 older dogs. However, the 2.0 sizing didn't work for our new pup. Return was easy and refund very quickly received.
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À propos de l'entreprise
À propos de Joyride Harness
Écrit par l'entreprise
Being a dog parent is one of the most rewarding things and we understand that fully because we are dog parents ourselves. Our relationship with our dogs is important and there’s no better way to strengthen that bond than through something we already do with them daily: Walks.
That passion for our very own fur babies and helping other dog parents is what created Joyride Harness and forged our products.
Today, we remain a tightknit family-owned business.🐶
USA Owned & Operated
Coordonnées de contact
4,3
Excellent
4 k avis
A répondu à 58 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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Product Exchange
I ordered the wrong size. Exchange process was easy. Of course their products are exceptional. I've ordered from them before and will again.
8 février 2026
Réponse : Joyride Harness
Thank you so much for your continued support! We’re glad the exchange process was easy and that everything worked out smoothly. It means a lot to hear you’ll be back 🐾
Communication has lacked
Communication has lacked. After much back and forth to fix my original order from feb 21, I still have no idea when it will arrive. Poor follow up. Poor communication on updates but no problem blitzing my email for sales purposes.
11 mars 2026
Réponse : Joyride Harness
Hi Heather,
We’re really sorry to hear about your experience—that’s not the level of communication we aim to provide. We completely understand how frustrating it is not having clear updates, especially after multiple follow-ups.
We’d like to help get this resolved for you as quickly as possible. If your order is no longer needed, you can request a quick and easy return or exchange here:
https://joyrideharness.loopreturns.com/#/
You can also review our full return policy here if helpful:
https://joyrideharness.com/pages/return-policy
If you’d still like an update on your order, please feel free to reach out with your details and we’ll look into it right away for you.
We truly appreciate your patience and your feedback—it helps us do better.
— Sharon
Joyride Harness 🐾
Easy to order and sizing was just right.
13 mars 2026
Réponse : Joyride Harness
Thank you! A smooth ordering experience and the right fit are exactly what we aim for—so happy it worked out for your pup 🐾
Joyride customer service is…
Joyride customer service is outstanding!! Their product is also so great!! Love them!!
13 mars 2026
Réponse : Joyride Harness
We LOVE hearing this 🙌 Thank you for the kind words about our team and the harness—it means everything! 🐾
This is our 2nd Joyride Harness
This is our 2nd Joyride Harness. The first one lasted 10 years before the clasp broke. We tried a different brand harness and our dog refused to walk in it and walks are her life! So, we bought another harness and she is happily walking 2 miles daily again.
12 mars 2026
Réponse : Joyride Harness
This made our day—thank you for sharing! We love hearing that your pup is back to enjoying her walks again. 10 years with your first harness is amazing, and we’re so happy to be part of her journey again 🐾
The fit is great
The fit is great! the material seems to be sturdier than the previous one and the handle on the harness is well padded, comfortable for my hand if needed. Stitching is excellent, offering sturdiness.
11 mars 2026
Réponse : Joyride Harness
Thank you for sharing this! We’re happy to hear the fit is spot on and that the sturdier materials, reinforced stitching, and padded handle are making a difference. Those details are exactly what we focus on 🐾
Fantastic quality
Fantastic quality. Quick and easy ordering and receiving of product ! Very comfortable on my dog
12 mars 2026
Réponse : Joyride Harness
Thank you for sharing! Quality, comfort, and an easy experience from order to delivery are what we’re all about—so happy it’s working well for your pup 🐾
The harness looks a little big on him
The harness looks a little big on him, but it does fit perfect! I’m so glad! This is the second harness I bought from you!
Thanks
11 mars 2026
Réponse : Joyride Harness
Thank you for sharing! Sometimes a harness can look a bit bigger depending on your pup’s build, but as long as it’s fitting comfortably and securely, you’re all set. So glad it’s working well—and thank you for being a repeat customer 🐾
The Joyride Harness has worked…
The Joyride Harness has worked wonderfully for several years with our 2 older dogs. However, the 2.0 sizing didn't work for our new pup. Return was easy and refund very quickly received.
9 février 2026
Réponse : Joyride Harness
We really appreciate you sticking with us over the years 🙌 So glad your older pups have loved their harnesses! And while we’re sorry the 2.0 sizing didn’t work out this time, happy we could make the return quick and easy 🐾
the harness allows great control over…
the harness allows great control over the dog while walking him
12 février 2026
Réponse : Joyride Harness
Thank you for sharing! Better control and safer, more enjoyable walks are what we aim for—so happy it’s working well for you and your pup 🐾
Support made in USA
This is my second time purchasing harness from joyride for my husky. The first one lasted for almost more than three years and still looks great. I just got the summer harness it feels lighter and breathable for her summer walks. I’m sure this one will last long time too. They have great and long lasting products and it’s all made in USA which makes it even more great.
10 février 2026
Réponse : Joyride Harness
Hi there,
Thank you so much for your kind review and for coming back to Joyride for a second harness! 🐾 Hearing that your first one lasted over three years and is still going strong means the world to us. That kind of durability is exactly what we aim for when designing our harnesses.
We’re also so glad to hear your husky is enjoying the Summer Harness — the lighter, breathable design was made with warm-weather walks in mind, so it’s great to know it’s working well for her.
And thank you for supporting our small U.S.-based business. Our team ships orders right from our Savannah, Georgia warehouse, and we’re always here if you ever need help with anything.
Give your husky some extra love from us, and thank you again for being part of the Joyride family! 💛🐶
Réponse : Joyride Harness
Hi there,
Thank you so much for the kind words! We’re really happy to hear the harness fit true to size and that your order arrived quickly just as promised.
We appreciate you taking the time to share your experience, and we hope you and your pup enjoy many great walks ahead with your Joyride harness! 🐾
Thanks again for choosing Joyride!
Réponse : Joyride Harness
Hi there,
Thank you for the wonderful review! We’re so glad to hear the harness fits your dogs just right and that it’s working well for them.
It means a lot to us that you chose Joyride for your pups. Wishing you all many happy and comfortable walks ahead! 🐾
My little 5 pound dog loves her joyride…
My little 5 pound dog loves her joyride harness! And I have so much more control using it. She’s very fidgety and a step in harness is almost impossible to get on, the joyride harness is super easy and takes no time at all to put on. It’s on before she even knows what’s going on😂
14 janvier 2026
Réponse : Joyride Harness
Hi there,
Thank you so much for sharing this — it made us smile! 😊 We love hearing that the harness works so well for your little 5-pound pup, especially when they’re quick and wiggly.
That’s exactly why we designed the easy-on, easy-off style — so you can get it on in seconds without the struggle of a step-in harness. It’s great to hear it’s giving you better control while keeping things quick and stress-free.
Give your speedy little girl some extra cuddles from us, and thanks again for being part of the Joyride family! 🐾
Great harness
Great harness. My dog hates things going over her head - this harness has a wide enough opening that she doesn't mind at all. I also love that you can personalize it with their included labels.
14 janvier 2026
Réponse : Joyride Harness
Hi there,
Thank you for the great review! We’re so happy to hear the harness works well for your pup, especially since she doesn’t love things going over her head. Designing the opening to be roomy and easy to slip on is something we put a lot of thought into, so it’s wonderful to know it’s making things more comfortable for her.
And we’re glad you’re enjoying the personalized labels too — it’s always fun to make the harness feel a little extra special for your dog.
Also, if you haven’t seen them yet, be sure to check out our new custom glow-in-the-dark name tags now available on our website. They’re a great addition to the harness and help keep pups visible during evening walks.
Thanks again for choosing Joyride, and we hope you and your pup enjoy many happy walks together! 🐾
The best harnesses for my frenchton…
The best harnesses for my frenchton hands down! I have purchased for both of my grand doggies as well!
15 janvier 2026
Réponse : Joyride Harness
Hi there,
Thank you so much for the wonderful review! It means a lot to hear that the Joyride harness works so well for your Frenchton — and we’re especially honored that you chose them for your grand-doggies too. That’s the highest compliment! 🐾
Harnesses are a great option for many dogs because they distribute pressure across the chest and shoulders instead of the neck, which can make walks more comfortable and safer for smaller breeds.
We truly appreciate you trusting Joyride with your pups, and we hope you all enjoy many happy walks together. And if you haven’t seen them yet, be sure to check out our new custom glow-in-the-dark name tags now available on our website — they’re a fun and practical addition for evening walks!
Thanks again for being part of the Joyride family! 🐶💛
I liked mine from the past
I liked mine from the past, had about 3-4 years, then middle hook broke off from stitching, then the side loops ropped, so ordered another. The black one with skulls lasted about 2 weeks, then the hook in middle ripped from the stitching when pulled on tie out. I need to send back. Design needs to be updated somehow as if she bends down with her front legs, she could slip right out!
Thanks Teresa and Yuki.
13 janvier 2026
Réponse : Joyride Harness
Hi Teresa,
Thank you for your continued support over the years—we really appreciate it. We’re very sorry to hear about your recent experience, especially after having a harness last so long previously. That’s definitely not what we want for you or Yuki.
We’d be happy to help get this taken care of. You can request a quick and easy return or exchange here:
https://joyrideharness.loopreturns.com/#/
You can also review our full return policy here:
https://joyrideharness.com/pages/return-policy
We also appreciate your feedback on the design and fit—it’s something we take seriously and will share with our team.
Just started walking her today due to…
Just started walking her today due to the weather in Missouri. I adjusted the Hardness a little bit & as of right now the Hardness is working.
12 janvier 2026
Réponse : Joyride Harness
Thank you! It sounds like you’re getting the fit dialed in—that’s key. If you ever need help with adjustments or getting the most out of the harness, we’re always here for you 🐾
Réponse : Joyride Harness
Thank you! We’re so happy everything arrived quickly and that you had a great experience with our team 🐾
Great customer service
Great customer service . Products are kinda high however they are great quality its been a year or so since I bought a new one but the last 3 I bought were great and lasted a long time. German shepherd size dogs are the sizes I bought would recommend
12 avril 2025
Avis spontané
Réponse : Joyride Harness
Thank you for sharing this! We understand the investment, so it means a lot to hear they’ve lasted and performed well over time. We’re so glad they’ve been a great fit for your pups 🐾
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