J S Ramsbottom Avis 891

I provided an honest review of a supplied product which presumably due to some negative feedback was not published on the website. I don’t see the point of providing the product review facility if only positive comments are accepted.
Trustpilot have advised that Ramsbottom have requested some additional background to my initial review which is as follows:
I recently purchased an Airforce One barrel fitted Chronograph from yourselves and submitted an honest review via your website. Fortunately, the device works independently of the associated App which lets it down limiting its functionality. The only issue I have had with the device itself is with the calibration feature which according to the instructions should allow the values to be adjusted to another Chronograph by pressing the up and down button simultaneously with the device powered down. This only results in the device powering up without accessing the calibration display. The main issue however is with the associated App which has poorly written instruction's with some of the App information displayed in either Chinese or English. The first shot recorded registers in excess of 1000 ft/sec meaning it has to be deleted from the string. Subsequent shots are unreliably recorded and the labels for the summary of results are transposed with ft/lbs being labelled as Joules and Joules as ft/lbs. You can get some meaningful data from the app if you allow for the poor format, but not ideal. Fortunately I have an FX Radar Chronograph as my main instrument but the Air Force One is nice to have permanently attached to the gun. To be fair, the Air Force One instructions are very clear unlike those included with app. I have added my comments with regard to the App at the appropriate App Store where it has already received poor reviews with direct access to the developer denied. I will continue to use the device itself for convenience, but have deleted the App and will use my FX Radar App for more detailed analysis.
My concern is that any negative comments contained in Reviews seem to preclude it being published thus preventing potential purchasers being aware of any potential shortcomings.
An update was received from the vendor stating that reviews were automatically published and none were pending.
I submitted my review twice with a week between in case there had been a problem with the first one. On both occasions a message appeared stating the review was received and submitted for moderation, but never published.
My concern therefore remains that moderation involves a certain level of censorship.

Terrible experience. The staff was unprofessional and rude, and the service was extremely poor. I would strongly recommend avoiding this place

Good price, fast delivery, even better than expected.
Well done.

Years of Reliable service at unbeatable prices

Very quick delivery,but most importantly the packaging was perfect. Thank you team.

Used this company for a couple of years and always had good service and prompt delivery ( prices are very competitive)

Excellent service and receivers my order within two days well packaged and great priced

Brilliant place. Very good prices, super fast dispatch, well packed.

Can’t fault this company - always top notch service!
Order all my pellets from them now.

This is the first time I've used this company for online airgun pellets purchasing.
1. Easy to use ordering process.
2. Competitive pricing. Much cheaper than most others for the same product.
3. Delivered within two days of ordering.
4. Very well packaged and delivered by Royal Mail with no damage to external box.
5. On unpacking I found the tins of pellets
Were packed very well indeed. No Damage.
Happy customer. I will deal with this company again in the future.
Couldn't ask for more. Well done.

Brilliant fast service and great prices too...definitely recommend

Just bought a rifle scope. Ordered on Friday an delivered on the Saturday.
Perfect condition, and everything in the box
Thanks very much

Thanks to the team at J S Ramsbottom for another great customer experience! Their delivery was a day ahead of schedule and safely packed in an oversized box full of bubble wrap and styrofoam pieces to avoid any damage in transit. I will be using them again soon.

Never had a issue with this company, had a few items over a while, they always take care, and keep you informed of your purchase status very reliable

Ordered my new mount yesterday received today without delay what a great service. Friendly staff, great service highly recommend

Always treated as a valued customer.
Have purchased from them several times, usually through EBay, but now find it easier to buy direct.
Prices and quality are always good, and delivery speed is unbelievable.
Will continue to use whenever I can.

Very happy with the service, product and prices.
Will definitely be ordering from them again.
Good communication from the team, and managed to get the order out to me much quicker than expected. Thankyou!

great service and fast
thanks Bert

First time i ordered and was very satisfied with fast delivery and communication, unbeatable price, i would definitely order from this firm again, many thanks!

Super fast delivery good products at competitive prices.