JST Electronics Avis 

Replacement part for my hoover was sent out promptly. Very efficient and impressed with service. Very happy with service with no complications

Great communication and quick delivery with our remote that was claimed Via insurance

Excellent efficiency service

After my insurance provider contacted jst to carry out a repair, they refused to do it,claiming that the information passed over to them from my insurance provider wasnt correct and that my vacuum wasnt covered, I sent over the same information that my insurance company had sent, yet they still refused to do my repair claiming the model numbers that was on my policy was different to what was on my hoover... it wasnt, several screenshots sent to jst, confirming my model number on my vacuum was indeed the same.
After a lengthy conversation with my insurance provider, and an escalation Into the refusal, JST arranged a collection and repair, but tried to continue to lay the blame elsewhere!
Even though the repair turn around was a couple of days, the whole incident before, leaves them un trust worthy and not transparent.
A request has been made not to use them again.
No doubt this review will be taken down, like the other bad reviews we know they receive, but further proves my point!
As per your response, yes i have left 2 negative reviews, my first experience with JST was as you know a shambles, and this experience wasnt much better, if your asking for feedback by sending link's, then you need to be able to take the good with the bad, and learn from the errors that are being made so going forward you will have measures in place to stop these errors from happening!

Absolutely brilliant customer service. Sent the original part out really quickly and then sent another (different) part as a bit had broken when I tried to change the brush. Can’t fault them.

Amazing service and super quick delivery 100% recommend

Brilliant service!! Good communication. They service was quick aswell got my hoover back within a week and thats from collection to drop off Brilliant service l highly recommend

Excellent service , very understanding and part was replaced within a couple of days . Thank you

Excellent service. Was kept informed at all times what would happen next and a new remote was sent very quickly.
Thank you

Very nice and quick service.

Realy good service, Realy good communition.

Quick and easy. Rang D&G to report my gtech not picking up properly. Had dpd come next day, with their own box, took it away, and returned about 5 days later good as new! Was kept updated the entire time.

Fast efficient service

Unprofessional, and time wasters second time sending out the same item.

Excellent service. Delivery of spare parts was next day with no quibbles or endless paperwork. Highly recommend this firm

Super quick delivery- next day! This was unexpected as I ordered on a Friday so estimated courier was for Monday. Super delighted to receive Saturday afternoon. Well packaged and item is just as described. Thank you for a great experience.

I called as I was having a problem with my television controller, within a day a new controller was shipped out to me, effortlessly service ..thank you

The team that work there are so friendly, patient and approachable. They treat you like an individual not just another customer. Great service, great people, fast delivery and good prices.

Very quick to reply and then extra quick to fix my problem