jtexpress.ph Avis 166

When you report a scam they'll refer you to the sender they wont do something about it

My package could've arrived in 2 days. It travelled from Bangkok all the way too Pattaya. When it reached Bang Lumang163, I waited 2 days just for 2 drivers to not deliver it. AND NOW THEY ARE SENDING MY PACKAGE AWAY TO A DIFFERENT TRANSIT CENTER. I'VE SEEN SNAILS MOVE FASTER THAN A J&T EXPRESS DELIVERY WORKER. GIVE ME MY PACKAGE THAT I PAID YOU MONEY FOR.

It's so frustrating how they only tried to deliver my parcel twice instead of 3 times, earlier than the delivery date (so I was out of town), then they won't aswer my calls! My parcel was returned to the sender because of this, and what annoyed me the most is the attitude of the workers when I inquired and asked questions in thier warehouse!!

They don’t like delivering large items. Paid for door to door postage but they will ask for me to pick it up as won’t fit on the bike. I paid nearly 1k for delivery but need to pick up. They cancel delivery after 2 attempts within hours of each other. They don’t do a 3rd attempt as per agreement and Lazada. Deliver on public holidays that don’t match the anticipated delivery date. I don’t expect delivery to take place on public holiday’s as that going away family time.

I was notified of a packages arrival.
(Good I guess).

So I waited and waited, the delivery guy contacted me at 2:47 PM.
He asked me where I was, which I guided him till he mentioned a location that indicated that he was just actually within 500 meters away from my house.

He said he could handle finding my house on his owm, then I waited more. To my surprise when I checked shopee app, he actually marked the delivery as unsuccessful.

I looked more into it and I found out that he marked it on a location a few kilometers away.

So I put two and two together, not only did he lie to me about being close to my home.
He also lied about the reason for the cancelation of delivery. Which naturally pissed me off and I'm writing about it here.

Turns out the Branches of J&t express are chaotic and "problematic" based on the experiences of other people provided on reddit and other social platforms.

Guess this fast and loose service is more focused on the loose rather than the fast.

Very often parcels get lost in this unprofessional chaos company.

ImScared
Expected arrival: Feb 16th
ImScared

Package was sent back to sender as it was tagged as buyer unreachable when I was so proactive in communicating with the rider! Chatted with their customer service support but was advised to reorder.

i am a seller and i need to ship out my parcels this day and since this will be the last day for the orders.. and since there's no electricity here in our area, i wont be able to print a waybill.. so i asked them to print a waybill, pinakisuyuan ko sila.. and they answered that they're no longer printing. i insist kase nga ngayon lang ulit bc wala lang talagang electricity here sa amin... and they still refused.. AND WHAT DO I HAVE TO DO EITH MY PARCELS? HAYAAN MA-CANCEL NALANG?! JUST FOR THE FRICKING WAYBILL??! GOSH! IF I WOULD BE ABLE TO GIVE U ZERO STARS! I WOULD TALAGA!

Una porquería de servicio, la peor paquetería que he conocido en México, pésimo servicio, pierden los paquetes, que los marcan como entregados, no hay nadie que te de soluciones, si ves que tu proveedor mando tu paquete por ahí trata de comunicarte lo más rápido posible con ellos, para que puedas recuperar ese paquete

Creo que me robaron, que desesperante son. No responden, dicen que el pedido está en tránsito pero ya lleva casi un mes así, no responden en ningún lado. Es la peor compañía que conozco de envíos, ya no compraré mas en YesStyle mientras sigan manejando esta compañía de envíos. La peor

Slowest service I have ever seen. I am busy and I got a notification early in the morning, and was excited to receive my order no longer than noon or early evening, but it came at 7pm no one is longer at home to receive my product and I hate how shopper decide to partner with this good for nothing logistic company when I would rather pay then times the price for a reputable company to deliver my package. I was so excited for the thing that was coming in the mail and unfortunately because of the late delivery now I am busy for the next week and won’t be able to enjoy the thing I order I’m the mail. If I ship the person I hate in the mail I would even consider J&T due to how poor their product handling and service is.

La peor compañía que conozco de mensajería. Tiene más de dos semanas que salió el repartidor y aún no llega… lo peor que nadie contesta y no tienes idea si ya lo robaron

I would give 0 stars if possible, wordt company ever, they dont answer the phone, neither reply back on ig or whatsapp. My package already arrived but haven’t received any updates. Its being like that for 5 days

I have 3 packages out there somewhere! The first has been being delivered for since 9-5-23, the 2nd was marketed as delivered at 22:56 pm received by (). Not sure where that one is. The 3rd hasn't been delivered apparently because of my inaccessible address, although they have delivered to this same location before (2weeks late). I can not get any one on either phone numbers that I was provided with, nor on either chat. This is the absolute WORST DELIVERY COMPANY EVER! EVER!.....EVER!

Worst Courier ever. They keep on faking thier delivery status and Returning parcels to sender without contacting the recipient. They always tagged me unavailable in fact I did not receive any communication with them. My parcel is still missing for 5 days and I didn't get any word from them even the customer service 😡 WORST COURIER. WORST EMPLOYEES. WORST SERVICES. WORST CUSTOMER SUPPORT, WORST WORSTWORST

JT EXPRESS LA
PEOR COMPAÑIA DE MENSAJERIA LLEVO ESPERANDO PAQUETES HACE MAS DE UN MES QUE YA LO TIENEN AQUI EN LA CIUDAD Y NO ME LO ENTREGAN.. LO PEOR ES QUE SEGUI COMPRANDO EN LA TIENDA QUE USA ESA MENSAJERIA Y POR LO VISTO ME LOS VAN A ROBAR TAMBIEN SIENTO IMPOTENCIA SU LINEA TELEFONICA JAMAS CONTESTA Y NADIE DA RESPUESTA QUIERO MI DINERO Y JAMAS VOLVERE A COMPRAR EN TEMU MIENTRAS USEN ESA PAQUETERIA

Worst company ever. Can't trust then at all. A bunch of criminals who lie and cheat you

All JTexpress website are fraud. I ordered a worth of $400 cigarettes, but never received them. Please DO NOT fall for it. Save your money.

JTExpress Vietnam have kept me for almost 6 months.. they lost my package (someone from the local office stole it)
They will not reply my mails… and they keep saying the same thing on the phone.. nothing happens!!!

SHAME ON YOU JTEXPRESS Vietnam!!!