The company is very responsive to enquiries and the care taken with items posted is excellent. I'm a return customer with a 10% discount voucher however I could not use the voucher for sale items so,... Voir plus
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Very efficient service, loved the personalised card inside package too. Unfortunately one of the items did not suit me and I had a prompt response about organising the return. Absolutely love the whit... Voir plus
I saw Claire wearing the tweed joggers at Badminton and fell in love with them. Unfortunately she did not have any with her but I immediately ordered them on my return home. I was not disappointed. I... Voir plus
Good communication with the company. Always a plus! The item of clothing is lovely, beautifully tailored and stylish . Very much looking forward to wearing it. The only downside was Royal Mail who to... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
A uniquely British company creating contemporary country clothing for women using heritage fabrics and manufacturing in Britain.
Coordonnées de contact
37 Julian Road, SY8 1HA, Ludlow, Royaume-Uni
- 07951 050903
- sales@julianroad.com
- julianroad.com
4,6
Excellent
101 avis
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Excellent service
I received the hand warmers exactly as was suggested by the owner if this business. The products are very high quality and I would definitely recommend to others.
22 septembre 2022
Réponse de Julian Road Country Clothing
Thank you
Guaranteed you will love everything u…
Guaranteed you will love everything u buy … first class service.
15 août 2022
Very attractive item
6 mai 2022
Very good service and beautiful item
Very good service and beautiful item, as usual…
Sad that I have to pay VAT on item in England and then at delivery in France.
Thank you Brexit..
7 avril 2022
This is the first time I have purchased…
This is the first time I have purchased from Julian Road and I cannot fault their sevice. Prompt and efficient and also replying to my quiery by return.
But above all, the jacket I've bought is beautifly taylored and the fabric is of a high quality. I am very happy with my purchase.
17 mars 2022
Réponse de Julian Road Country Clothing
Thank you for your kind comments.We really appreciate you taking the time to write a review.
Well-tailored modern waistcoat
I looked around for women's waistcoat and this is the best option I find. The waistcoat is very well-tailored to define body shape, and I really like the slanted edge and pocket. It's very thin and light, good for styling but I don't think it adds to warmth.
30 janvier 2022
Delighted with my Nehru Waistcoat
Thank you very much for the beautiful Nehru waistcoat. It fits me perfectly and the tailoring is excellent. I love the design and have already worn this over light jumpers. the pockets are great and I see myself being able to wear it all year, in the summer as a sleeveless jacket and in the winter as a very smart extra layer.
24 janvier 2022
Excellent products that I received
Excellent products that I received, the quality is very good would highly recommend to my friends
17 janvier 2022
Réponse de Julian Road Country Clothing
Thank you Sue for taking the time to review. Much appreciated.
Chaotic and unprofessional.
Very surprised and disappointed at the chaotic and shambolic online ordering service I received recently. Ordered 2 items online 3 weeks before Christmas as gifts received confirmation email of my order but after 2 weeks order had still not arrived. Contacted shop directly by phone to be told they didn't have a tracking number for the items as they don't send anything tracked its not worth their while financially to do so apparently? Odd I thought ? Assured me they had been posted but couldn't provide any proof they had been?? Not believable in any way. I suspect in reality they hadn't been posted at all because the lady I spoke to who claimed to be the owner seemed very nervous as if she knew she hadn't posted them and was just digging a deeper hole by saying they send nothing tracked! Anyway agreed to send replacement order. Order arrived promptly next day but they were the wrong items, so again I rang the owner to explain who inexplicably said '' oh I know its the wrong item but we don't have the ones you originally ordered we have sold out so I just sent something else instead in a different colour.'' Ridiculous beyond words. Didn't want that one and didn't like it. She then told to send it back at my own postal expense. Have you ever heard anything so shambolic? Was by now Christmas eve and as they were for gifts it was all too late.
I gave up. Couldn't be bothered with this unprofessional chaotic business any more. Dishonest owner she knew she hadn't posted my original order but lied about it.Avoid.
9 janvier 2022
Avis spontané
Réponse de Julian Road Country Clothing
As originally pointed out, as a small business I use the Post Office’s online “click and drop” service which enables me to drop packages in the parcel box at times when the post office isn’t open. I do not send parcels tracked under a certain value as I offer free delivery and it is not financially viable. I did try and see if there was any proof of postage on the QR code but unfortunately for me, there wasn’t. In 99.9% of cases the parcel is received with no issues. You originally contacted me on the evening of the 20th December. As I knew these were Christmas presents I resent early on the 21st, the last day of posting, at 5am as I was going away, I had to exchange one pair as the original colour ordered was out of stock. The other pair was as ordered. I texted saying I would refund if you didn’t want them and I would refund the postage. They were received on the 22nd. I reiterated refunding the postage in a second text exchange on this date. I am sorry you feel you had such a poor experience.
Had to substitute the color but
Had to substitute the color but, so far, the service has been conducted well. The scarf is coming via overseas mail. Might even arrive before Christmas with a bit of Canada Post effort.
I shall be ordering other items soon.
17 décembre 2021
Well so far it is not good… ordered on…
Well so far it is not good… ordered on the 11th of November and nothing have arrived yet…. 21 days ago today…
Not too impressed
2 décembre 2021
Réponse de Julian Road Country Clothing
We do apologise. The item was sent out on the 15th of November but as you didn't reach out to us we had no idea it hadn't arrived and were therefore unable to redress the situation. We have emailed you directly.
Lovely tweed bag
Lovely tweed bag, fantastic quality and prompt service, highly recommend.
13 novembre 2021
Very happy with purchase as items were…
Very happy with purchase as items were very good quality. The box arrived well packed and beautifully presented too.
24 septembre 2021
Stylish
Very nice piece of clothing. I liked it a lot and the size fits well! It’s also unique and stylish. Thank you.
6 août 2021
Soft, warm, stylish
Lovely soft, warm stylish waistcoat, which fits true to the size I expected.
The pewter acorn really finishes it nicely; I was very pleased when it arrived.
3 août 2021
Great customer service
Very efficient service, loved the personalised card inside package too. Unfortunately one of the items did not suit me and I had a prompt response about organising the return. Absolutely love the white matador blouse and also love buying from a truly UK brand. Thanks so much
17 juillet 2021
Excellent quick service and shipping
Excellent quick service and shipping. Quality products
26 juin 2021
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