Product too small and extremely poor quality When return and refund requested Company replied suggesting instead of returning I should give it away as a gift and offered a small future discount. Aw... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I ordered a jacket but unfortunately it was too small. After contacting them via PayPal I got a full refund.
Confused this company with Mae and wasn’t happy when they didn’t t respond to my e-mail. Once I noticed my error and contacted the correct customer care team all went smoothly from there. S... Voir plus
Do not buy anything from this site. The goods are made very cheaply from bad material and look nothing like they advertise. Couldn’t get a refund. I had e mails telling me that it wasn’t in my interes... Voir plus
L'entreprise a répondu
2,5
Bas
107 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Les gens ont aussi consulté
Very helpful and I'm happy
24 juin 2026
Avis spontané
I received 2 puzzles with no…
I received 2 puzzles with no instructions, they where the 80 peice acrylic puzzles, for me it would not be that much of a problem, but these where a gift for my young granddaughter, she has learning disabilities but loves a puzzle.
I emailed customer service to ask if they could email me the instructions and I will print them. I emailed them again 3 days later nothing, That was 5 days ago, still waiting.
19 juin 2026
Avis spontané
Réponse de Julyandme
Dear Customer, thank you so much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your feelings. We promise to prioritize your issue and resolve it as quickly as possible. Please send your details to our customer service email address: service@julyandme.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
Very helpful and responded swiftly
Very helpful and responded swiftly. Great product.
16 juin 2026
Avis spontané
Terrible
Terrible. Waiting time so long and product is such cheap material and make. Plain awful, dont waste your money.
22 juin 2026
Avis spontané
Réponse de Julyandme
Dear Customer, thank you very much for taking the time to share your feedback.
We deeply regret that your purchase took so long to arrive and fell so far below what you were hoping for, leaving you completely dissatisfied. We understand how frustrating and upsetting this whole experience has been for you, and we take your concerns very seriously.
Please send your order details to our customer service email address: service@julyandme.com. Our professional customer service team will provide you with the best solution within 24 hours
I would not advise you to buy anything…
I would not advise you to buy anything from this company and I wish l had read all the negative reviews and not given them an order. Another online company that is getting away with taking money from people and sending rubbish goods .What was advertised and what l received were not the same and of no use to me . After several days of exchanging messages l still have not received the refund l was told l would be given. So if anyone from this company reads these give me my full refund!
11 juin 2026
Avis spontané
Réponse de Julyandme
Dear Customer,
Thank you so much for taking the time to leave your feedback. We are truly sorry to hear that we sent you the wrong product, and we deeply regret the frustration and inconvenience this has caused you.
We take full responsibility for this mistake and the poor service experience. Please kindly send your order details and relevant information to our customer service email address:service@julyandme.com . Our dedicated customer service team will prioritize your case and provide a clear, effective solution for you within 24 hours.
We hope to have the opportunity to make this right for you and regain your trust. Thank you for your patience and understanding.
The outfit was unfortunately too small
The outfit was unfortunately too small, but they sent me the next size up at no cost! The material is lovely and is very comfortable to wear. Now I know what size I need I will order another one in a different colour.
5 juin 2026
Avis spontané
Helpful after first parcel went missing…
Helpful after first parcel went missing through Evri. Another order was sent free of charge, can't fault them for that. So overall good experience dealing with this company
18 juin 2026
Avis spontané
Returns not straightforward!
Received order of 2 dresses after several weeks. Didn't fit so tried to return. Link Didn't work, sent me round in circles. Used contact button..received replies (asking me questions). Still trying to return! Won't be using this company again. I have sent several emails to their customer service, received replies but no solution on how to return items!
17 juin 2026
Avis spontané
Réponse de Julyandme
Dear customer, thank you very much for sharing your feedback with us.
We are deeply sorry to read about your experience. It is our responsibility to provide you with a perfect experience, and clearly, we failed to do so this time. We completely understand your disappointment and frustration. Please send the details of your situation to: service@julyandme.com, and our customer service team will contact you within 24 hours to resolve the issue and hopefully make amends for this oversight.
We apologize again for any inconvenience caused and thank you for your trust and patience.
I would advise people to read reviews…
I would advise people to read reviews for this so-called company. I have not received the sun catchers I ordered and have been given a long story that it has been delivered, has had a problem delivering, been delivered to a post office. Just all a run-around. I have asked for a refund but have had nothing back. They then had the cheek to ask me for a feedback on the items!
25 mai 2026
Avis spontané
Réponse de Julyandme
Dear valued customer,
We received your message and learned that you have not yet received your desired item. Our entire team is very concerned about this. We understand your disappointment and sincerely apologize for the inconvenience.
We solemnly promise you that every order deserves to be treated with care. We guarantee that we will take full responsibility for your order.
Please send your order details to your dedicated after-sales service channel: service@julyandme.com. This email will go directly to our "Worry-Free After-Sales Service Team," and a representative will personally follow up with you within 24 hours and provide a clear solution.
Please give us a chance to ensure that the item you ordered is safely delivered to you.
Shocking
My order arrived late, is terrible quality and customer services never reply! Do not buy from this company. I’m reporting them .
16 juin 2026
Avis spontané
Réponse de Julyandme
Dear Customer,
Thank you for bringing this to our attention. We sincerely apologize for both the extended delivery time and that the product performance did not meet the promised expectations. This is certainly not the experience we wish for our customers.
We would like to make this right for you. For a prompt resolution, please contact our customer service team at service@julyandme.com with your order number. We are ready to assist you with suitable solution.
Thank you for your patience and the opportunity to address this.
I wouldn’t give it any stars but there…
I wouldn’t give it any stars but there wasn’t an option for that. Do Not Buy from this site. It is nothing like the adverts and the quality is shocking.
Brown marks all over it, and the material is like Lycra and should be a jersey type material. Took ages to arrive.
Leave this company well alone.
15 juin 2026
Avis spontané
Réponse de Julyandme
Dear customer, we have received your feedback, and thank you very much!
We are truly sorry that you had a negative experience this time. We sincerely apologize. We would like to resolve this issue for you immediately. Could you please send a brief description of the situation to our customer service email address? The address is: service@julyandme.com. Our after-sales team is ready and will provide you with a satisfactory response within 24 hours!
Please give us a chance to make things right. Thank you for your understanding!
Cheap and nasty lucky I’m a good on a
Cheap and nasty lucky I’m a good on a
Machine I made a few crib sheets with the material from the badly stitched dresses I ordered 😡
13 juin 2026
Avis spontané
Réponse de Julyandme
Dear customer, thank you very much for taking the time to share your concerns.
We are deeply sorry to hear that your recent shopping experience was unsatisfactory, and we offer our sincerest apologies. We cherish every bit of your disappointment and are committed to remedying it. To expedite your response, please contact our customer service email: service@julyandme.com. Our dedicated customer service team will provide you with detailed assistance within 24 hours.
We sincerely hope to regain your trust and look forward to hearing from you.
Don’t buy!
Paid for a dress on 28th May 2026 . Still waiting for delivery details, saying not sent, tried contacting company and no response. Looking to cancel payment with bank .
11 juin 2026
Avis spontané
Réponse de Julyandme
Dear valued customer,
We received your message and learned that you have not yet received your desired item. Our entire team is very concerned about this. We understand your disappointment and sincerely apologize for the inconvenience.
We solemnly promise you that every order deserves to be treated with care. We guarantee that we will take full responsibility for your order.
Please send your order details to your dedicated after-sales service channel: service@julyandme.com. This email will go directly to our "Worry-Free After-Sales Service Team," and a representative will personally follow up with you within 24 hours and provide a clear solution.
Please give us a chance to ensure that the item you ordered is safely delivered to you.
Paid for a dress on 20th May 2026
Paid for a dress on 20th May 2026 . Still waiting for delivery. Went on website to find contact email . When sent email not recognised
Dont buy from this company
20 mai 2026
Avis spontané
Réponse de Julyandme
Dear Customer,
Thank you for sharing your experience; your feedback helps us continuously improve. We sincerely apologize for this unfortunate incident. We always uphold the principle that "every trust deserves to be protected," and as a legally authorized company, your satisfaction is the reason for our existence. If your order has not been delivered, please contact our dedicated customer service team immediately (email: service@julyandme.com). Our team will address your issue within 24 hours. We promise that all products are covered by after-sales service. Thank you for giving us the opportunity to make things right.
I have attempted to do a return as item
I have attempted to do a return as item
I recieved was too big. I have emailed numerous times as per policy to get return address get automated reply by AI generated system. Shocking customer service
8 juin 2026
Avis spontané
Réponse de Julyandme
Dear Customer, thank you for your feedback. We’re sorry to hear the size and product quality didn’t meet your expectations. Please contact our support team atservice@julyandme.com with your order details, and we’ll work to find a suitable solution for you. Thank you for your understanding.
I placed an order 9 days ago and had…
I placed an order 9 days ago and had confirmation of the order which has been paid for , but I am not getting any information as to whether it has actually been shipped I have asked but just getting a generic response and no answers, think I will. Request a refund from PayPal
After contacting PayPal for a refund I then received shipping info, so fingers crossed they have posted the item to me now
24 mai 2026
Avis spontané
Réponse de Julyandme
Dear Customer,
Thank you for sharing your experience; your feedback helps us to continuously improve. We sincerely apologise for this unpleasant incident. If your order has not yet been delivered, please contact our dedicated customer service team immediately (service@julyandme.com). Our team will address your issue within 24 hours. We are committed to providing comprehensive after-sales service for all our products. Thank you for giving us the opportunity to resolve this matter to your satisfaction.
Bought the storage bags
Bought the storage bags. Not much bigger than a makeup bag. Horrible cheap plastic and only 8 instead of 10. I will be going to the fraud dept in my bank if I don’t get my money back.
30 mai 2026
Avis spontané
Réponse de Julyandme
Dear Customer, we have received your feedback and thank you very much!
We sincerely apologise for the inconvenience you have experienced. We would like to offer our sincere apologies and hope to resolve this issue for you immediately. Could you please send the order details to our customer service email address? The email address is: service@julyandme.com. Our after-sales team is ready to assist you and will provide a satisfactory response within 24 hours!
Please give us the opportunity to make amends. Thank you for your understanding!
AVOID
AVOID. I have placed a second order for two dresses yesterday and not received a confirmation email to confirm ordered placed. Money has been taken from my account. Tried to contact customer service team and received an email
Confirming my order has been delivered. Advised that I am referring to a new order that was made and just keep getting a reply from customer service team to say email has been replied too.
Again I am none the wiser if order placed or not. Very poor service
25 mai 2026
Avis spontané
Réponse de Julyandme
Dear Customer, we sincerely apologize for the missing order confirmation email and the confusing replies from our support team. We fully understand your worry about the order status after payment.
Please send your order details to our email service@julyandme.com . We will check the order record and logistics status right away to clarify everything for you.
This firm should be closed down!!
This firm should be closed down!!
Bought 2 piece sold as unit size 14. Bottoms 14 top 10. Tried contact. Nothing. Found phone number on their site , it belonged to NEXT. The top not e en as shown.
These people are scammers.
READ THE REVIEWS. I DIDN'T.
19 mai 2026
Avis spontané
Réponse de Julyandme
Dear Customer, thank you for your honest feedback. We are deeply sorry to hear that the item you received was the wrong size. Providing reliable products is of the utmost importance to us, and we understand how frustrating this must be for you. Please send your order details and a brief description of the issue to service@julyandme.com. Our customer service team will carefully review your case and contact you within 24 hours to provide a suitable solution. We sincerely apologise for the inconvenience caused and thank you for your support.
I would advise against anyone ordering…
I would advise against anyone ordering from these people. I was sent two black tops instead of the white & rose red that I ordered. I do not think the quality is as good as shown in their pictures. I spent weeks messaging them & repeatedly sending attachments of my original order & pictures of the ones I received. Eventually I did receive replacements in the correct colours but one of these is now in the wrong size. Yet again I am continually messaging them about it, so far they have offered to send me a replacement if I send them money first! Stay clear of this company.
To update my review of this company, I have now received a £20 rebate. I am grateful to eventually be offered this and in fairness my messages have been answered & eventually listened to. I do think this company’s distribution centres need to be more efficient though, so that the correct items ordered are sent out.
18 mai 2026
Avis spontané
Réponse de Julyandme
Dear Customer, thank you very much for taking the time to share your feedback with us. We are deeply sorry to hear that you have received the wrong items on several occasions. It is our responsibility to provide you with a perfect experience, and clearly, we have failed to do so on this occasion. We fully understand your disappointment and frustration. Please send the details of your situation to service@julyandme.com. Our customer service team will contact you within 24 hours to resolve the issue and do our utmost to make amends for this oversight. We apologise once again for the inconvenience caused and thank you for your trust and patience.
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