Product too small and extremely poor quality When return and refund requested Company replied suggesting instead of returning I should give it away as a gift and offered a small future discount. Aw... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I ordered a jacket but unfortunately it was too small. After contacting them via PayPal I got a full refund.
Confused this company with Mae and wasn’t happy when they didn’t t respond to my e-mail. Once I noticed my error and contacted the correct customer care team all went smoothly from there. S... Voir plus
Do not buy anything from this site. The goods are made very cheaply from bad material and look nothing like they advertise. Couldn’t get a refund. I had e mails telling me that it wasn’t in my interes... Voir plus
L'entreprise a répondu
2,5
Bas
107 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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I have emailed this company so many…
I have emailed this company so many times I was asked not to post on Facebook and I never I am waiting on a refund that must be 6 weeks now and still waiting will never ever use this company again
14 mai 2026
Avis spontané
Réponse de Julyandme
Dear Customer, thank you for sharing your experience; your feedback helps us to continuously improve. We sincerely apologise for this unpleasant incident. We always adhere to the principle of ‘cherishing every bit of trust’. As a legally operating company, your satisfaction is the very reason for our existence. If you have not yet received your refund, please contact our professional customer service team immediately (service@julyandme.com). Our team will address your issue within 24 hours. We promise that all products come with comprehensive after-sales service. Thank you for giving us the opportunity to make amends!
Ordered from this company on the 8th of…
Ordered from this company on the 8th of April still have not received my order when I contact them they keep sending me the same massage over and over I would not recommend thia company to anyone stay well clear of them so disappointed
8 avril 2026
Avis spontané
Réponse de Julyandme
Dear Customer,
Thank you for sharing your experience; your feedback helps us continuously improve. We sincerely apologize for this unfortunate incident. We always uphold the principle that "every trust deserves to be protected," and as a legally authorized company, your satisfaction is the reason for our existence. If your order has not been delivered, please contact our dedicated customer service team immediately (email: service@julyandme.com ). Our team will address your issue within 24 hours. We promise that all products are covered by after-sales service. Thank you for giving us the opportunity to make things right.
Awful looking one side dark blue other…
Awful looking one side dark blue other half white!!!
30 avril 2026
Avis spontané
Réponse de Julyandme
Dear customer,
We are sincerely sorry that you are dissatisfied with the color of the product. We deeply apologize for the unpleasant shopping experience this has caused you.
Could you please provide your order details to our customer service email（service@julyandme.com ）? We will properly handle your request as soon as possible.
Réponse de Julyandme
Dear Customer,
Thank you for your feedback. We sincerely apologize for the delay and the disappointment caused. Your case has been prioritized, and we will resolve it promptly.
If the item hasn’t arrived, please contact our after-sales team via email: service@julyandme.com . Our team will provide a solution within 24 hours. Thank you for giving us a chance to make things right.
Absolute rubish you state the caps are…
Absolute rubish you state the caps are hand embroidered and hand riveted bullshit they are cheap crap printed as are their t shirts do not buy
12 mars 2026
Avis spontané
Réponse de Julyandme
Dear Customer, we are deeply saddened by your feedback. We sincerely apologize for the product's discrepancy from the advertised description and the disappointment it caused you.
To correct this error as quickly as possible, please send your order details and product photos to service@julyandme.com . We have arranged for a specialist to handle this urgently and will contact you within 24 hours to properly resolve the return/exchange issue.
Your satisfaction is of utmost importance to us. We cherish your trust and will strive to improve to prevent this from happening again. Thank you for your understanding and for giving us the opportunity to make amends.
Really nice item
Really nice item, good quality and helpful customer service
11 mars 2026
Avis spontané
While my items were out of stock
While my items were out of stock, I was informed very quickly and refunded in super fast time. Communication was very good by emails updating me of the process.
6 mars 2026
Avis spontané
Have been waiting for my order for over…
Have been waiting for my order for over 6 weeks
Keep receiving emails that it's on its way
Needed item for tomorrow
Won't be ordering from them again
Unreliable!!!!!!!!!!!!
15 mars 2026
Avis spontané
Réponse de Julyandme
Dear Customer, thank you so much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your feelings. We promise to prioritize your issue and resolve it as quickly as possible. If you have not received your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email address: service@julyandme.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
Réponse de Julyandme
Dear customer, thank you very much for sharing your feedback with us.
We are deeply sorry to read about your experience. It is our responsibility to provide you with a perfect experience, and clearly, we failed to do so this time. We completely understand your disappointment and frustration. Please send the details of your situation to: service@julyandme.com , and our customer service team will contact you within 24 hours to resolve the issue and hopefully make amends for this oversight.
We apologize again for any inconvenience caused and thank you for your trust and patience.
Long delivery wrong size sent and can…
Long delivery wrong size sent and can not refund!!!!
6 février 2026
Avis spontané
Réponse de Julyandme
Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that you’ve experienced long delivery times, received an incorrect size, and encountered difficulties with the refund process, and we fully understand how frustrating and upsetting this entire situation has been for you. Please send your order details and any relevant information to our customer service email address: service@julyandme.com . Our professional customer service team will look into your case with special attention and work diligently to provide you with a reasonable and fair solution within 24 hours. Please give us an opportunity to properly resolve your issues and improve your experience; thank you very much.
Waited for ages for my delivery…
Waited for ages for my delivery expecting this amazing card like in the video to have a cheap card that looks nothing like it ,absolute rip off for what I paid never use this company ever .just wish I had read reviews before .
31 janvier 2026
Avis spontané
Réponse de Julyandme
Dear Customer,
Thank you for bringing this to our attention. We sincerely apologize for both the extended delivery time and that the product performance did not meet the promised expectations. This is certainly not the experience we wish for our customers.
We would like to make this right for you. For a prompt resolution, please contact our customer service team at service@julyandme.com with your order number. We are ready to assist you with suitable solution.
Thank you for your patience and the opportunity to address this.
I purchased a Rapid Heat Heater
I purchased a Rapid Heat Heater , It took ages for it to arrived, When I tried it the heater took ages to get warm , I can get more heat from a Fart. I contacted the customer sevices who advised me not to return the item as it would cost too much but to acceot £12 (30%) refund but that will take 10 days to be put back on my card and keep the rubbish heater. PLease do not be duped by this company
12 janvier 2026
Avis spontané
Réponse de Julyandme
Dear Customer,
Thank you for your honest feedback. We sincerely apologize that the product’s performance . We understand your frustration and do not take such concerns lightly.
We are committed to addressing this issue promptly and fairly. Please contact our customer service team directly at service@julyandme.com, and we will work with you to find an immediate resolution.
We appreciate the opportunity to make this right.
These people are AI scammers
These people are AI scammers. I bought a highland cow advent calendar on the basis of some really cute, really detailed digital mock ups. That’s not what I was sent. The cows were sometime hideous, always oversimplified. Their colours were off – the one with blue nostrils was a particular low point. Often the colours were only on one side. In short, each day was a new disappointment.
1 décembre 2025
Avis spontané
Réponse de Julyandme
Dear customer, thank you very much for taking the time to share your concerns.
We are deeply sorry to hear that your recent shopping experience was unsatisfactory, and we offer our sincerest apologies. We cherish every bit of your disappointment and are committed to remedying it. To expedite your response, please contact our customer service email: service@julyandme.com. Our dedicated customer service team will provide you with detailed assistance within 24 hours.
We sincerely hope to regain your trust and look forward to hearing from you.
Cheap and cheerful little game,easy to…
Cheap and cheerful little game,easy to play and travel size,delivered on time
15 décembre 2025
Avis spontané
Exactly what i ordered adorable. an…
Exactly what i ordered adorable an reasonable priced
6 décembre 2025
Avis spontané
It's OK not as good as I hoped..hard…
It's OK not as good as I hoped..hard plastic so not as tactile as I thought it would be and not all strands make a sound. A little disappointing.
12 décembre 2025
Avis spontané
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