JUNK Rubbish Removal Avis 192

The collection process was very efficient. Communications were excellent, with a tracking website so I knew exactly when to expect them.

I completed their online form to request a quote, got a call from a bloke who spoke at a million miles an hour, and I asked a question and he interrupted me and said, “Mate it’s all in the text I’m about to send you,” and I continued with, “But just one quick question…” and he hung up in my ear. Unbelievable. Shocking customer experience. I texted him back telling him I don’t do business with rude people. I’ll never contact these people again. Horrific.

Very helpful lovely men once the other man came so there was two easy cheap great experience

This is the second time I’m using their services and again they’ve done a great job! Will of course use them should l need to again and recommend them to family & friends.

They backed their truck into the roof, damaged the guttering and cost 2k in damages (Accidents happen). Contacted them to which "Richard" said they had lodged a claim with their insurance. At the time I was a renter and also working with Real Estate agents to get the house cleaned up, when either of us tried to get updates, we were fobbed off or told it was already lodged; they lied. All attempts to follow up were ignored, its now in VCATs hands as a result. Quote was double what you'd expected, decietful tactics and Richard has the grace and personality of an STI. Defrauded me thousands of dollars. You might get lucky once with them, but don't risk it.

I was not happy with the services. The guys from the junk truck were rude and me feel bad. It should be easy to get help with rubbish, but it was a bad experince for me. I won't use them again.

I contacted Mattress Recycling Removal and it was a very bad expeirience. The guy was rude and did not listen. I would not use this service again. Very disapointed!

The team was quick and efficient, the communication was clear and timely, the service was affordable.

So easy to book and pay online. Pick up was with in few days in my area of Melbourne so the spare mattresses did not need to be taking up space at our home for long.
Excellent communication via text and a phone call 16mins prior to arrival. All done and dusted within days. Very pleased.

Easy to book online.
The removal guys arrived in the stated time frame.
They removed the mattress from inside the apartment.
Hassle free.

The guys were friendly knowledgeable, professional! They both done an awesome job.Nothing seem to much for them. They worked as a team. Got the job done. Thanks you.

Highly recommend this service.
The staff were experienced, professional and treated us and each other with respect while loading a household of furniture and rubbish into the truck.
We felt good knowing that any reusable items would find a home.

The service from the initial phone call to the pick up was amazing. Two very friendly and capable men came, polite,clean easy to comunicate with.

They were sensitive to my situation cleaning out my deceased fathers garage. Would highly recommend.

Great service for my Mums deceased estate. They communicated well on the day, arrived on time, the men (Adam) with the truck were a great communicator, fast service, efficient and friendly. The whole process was easy and effortless in an otherwise stressful time.

I made an enquiry on the website and got a call shortly afterwards in which everything was clearly explained. The two lovely blokes turned up on time the next day and cleared all the junk away! They were friendly and professional and the whole job was done in no time at all. Really great service.

Very efficient - easy and quick 😊

Superb service, easy to book came right on time and provided constant updates. Adam and his team were great to meet friendly and interesting people. The price I felt was quite reasonable and good to know items will be recycled where possible. Wouldn't hesitate to recommend and use again thx heaps

Lovely guys, on time and plenty of communication before arrival. Efficient service. Would recommend.

Great value and service, website is perfect and all the FAQs answered, easy to book. Prompt pick up and hassle free.

Love the business model, no mattresses into landfill, refurbish or break down and recycle. Highly recommended

Incredible service! Did all the lifting and removing. Communication was exceptional. Highly recommended! Saved me a lot of hassle removing myself and finding new homes for items. Thanks a lot for helping me out!