Just Insure Avis 

632
TrustScore 4 sur 5

4,0

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Lisez les avis des autres

Noté 1 sur 5 étoiles

How is the insurance claim number 24/7 but no one picks up ? I called a total of 50 times last week and no one picked up. My claims adjuster called me at the crack of dawn and never contacted me again... Voir plus

Noté 1 sur 5 étoiles

I was over charged because I didn’t send my odometer pictures just one day late. Now, it’s a problem getting the money returned to my bank account. If the money is not returned today, I will be cancel... Voir plus

Noté 5 sur 5 étoiles

Sometimes I talk to customer service representatives at other companies and it takes them so long to respond to my concerns or what I want to do on my account. I feel they are not customer oriented.... Voir plus

Noté 5 sur 5 étoiles

I needed to get my payment method straightened out. wasn't sure about how to get a certain payment method added Lupita Anzaldo helped with this, she was very patient with me, as I am a little slow wo... Voir plus

À propos de l'entreprise

  1. Compagnie d'assurance

Écrit par l'entreprise

“Just Insure” is the brand name of SF Insuretech and subsidiary Just Insure, Inc., a licensed US property & casualty insurance company, offering pay-per-mile automobile insurance products through mobile technology. Just Insure is on a mission: To increase the convenience and availability of car insurance options, and to use technology to improve driving safety. Full coverage insurance is currently offered to drivers in Arizona, and is planned for other states in 2021. For more information, visit https://just.insure and download the “JUST INSURE” app from the Apple App Store or Google Play. #justinsure


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

632 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

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4,0

Tous les avis

(632)

148 avis reçus au cours des 12 derniers mois

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Noté 3 sur 5 étoiles

Rate increase

When i first enrolled my rate was 38 cents a mile. Now 90 days later my rate has gone up to 42 cents a mile. The reason was I didn't have a long credit history. My credit history was the same 90 days ago at 38 cents and I have paid bill on time. I also had to turn the GPS locator on my phone. It was charging my account when I wasn't driving.

6 juin 2025
Noté 5 sur 5 étoiles

Estella Montoya was extremely helpful

Estella Montoya was extremely helpful. I needed help with my insurance showing as "confirmed" in the NV DMV system. She resolved the situation and by the end of the call my insurance issue with the DMV was resolved. I appreciated her kind and efficient support. Thank you, Estella.

25 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Great starter insurance

Moved in Yuma, Az in February and needed to insure a Honda Civic. This was the easiest I have ever insured a vehicle. The prices are based on how often you drive your car and how far. We get charged a daily rate and a per mile charge. Very happy with the service.

6 mai 2025
Noté 1 sur 5 étoiles

I’m honestly disappointed

I’m honestly disappointed. I’ve had multiple policies with Just Insure and even left an amazing review for this company in the past. So I expected that long-time support and loyalty would count for something. Unfortunately, that wasn’t the case.

I was speaking with a supervisor named Estrella, and while I understand policies are in place for a reason, what I was asking for wasn’t unreasonable. The car in question isn’t being driven, it’s just parked in my driveway. I actually just got possession of it due to my separation, and I didn’t want it sitting there uninsured. I’ve never made any outrageous claims in the past, and my driving history has never shown high mileage. In fact, I even mentioned that I don’t come close to 50 miles a day. For all of my policies, I’ve been an ideal customer for this company.

All I was asking for was a small courtesy adjustment, something I know can be done at a supervisor’s discretion. I asked multiple times, “What can you do?” and instead of being met with humanity, I was met with robotic responses about terms and conditions. Not once did she acknowledge my question or offer to escalate it to someone with more flexibility.

To make matters worse, I explained that I’m a mom of three young kids under the age of 6, and the car’s only key was misplaced by one of them, it’s likely somewhere in the house. Still, no grace. No understanding.

It’s sad that I’m leaving this company not because of the product itself, but because the people representing it don’t seem to care about the people they’re serving. I know what good customer service looks like, I’ve worked in the field for over 15 years. This ain’t it.

19 mai 2025
Avis spontané
Noté 1 sur 5 étoiles

Idk wtf everyone is saying they have…

Idk wtf everyone is saying they have great customer service over when. This company quoted me at 40 to 50$ a month coverage I signed up and it's not been even 2months and they have already charged me 100$ and want another 100$ it's Ludacris false advertising horrible company

15 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Laura Albarado

Great app, great prices. awesome service. Specially Laura Albarado, thanks for your quick helpful responses and top notch professionalism. it's nice knowing my insurance actually has my back.

13 mai 2025
Avis spontané
Noté 2 sur 5 étoiles

I think ur charging outrageous prices

I think ur charging outrageous prices. I wish u would give me a break. I mean, I allow u guys to record my driving and I think I fairly do quite well. But yet, no break. Thank u for inviting me. I just do not understand when I will catch a break

10 avril 2025
Noté 5 sur 5 étoiles

Explaining my issue

I thought I was going to have a very difficult time explaining that I have new engine and the matching cluster for the new engine and having to verify mileage. But Estella Montoya helped me through this worried free. I would definitely recommend Estrella and just insurance to family and friends. Thanks again Estella Montoya for all your help with my issues. 5 stars for just insurance and 10 star rating for Estella

8 mai 2025
Avis spontané

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