Jacqueline's personal care, combined with excellent quality and selection, have lead to me ordering the 1900mm Moulin Rolltop Bath three times - seven pieces now for my lodge project. Jacqueline se... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The items I ordered were of quality better than the panel I had in the first place . I cannot thank Just Baths enough and the screen i ordered was of top quality also. And was delivered securely and c... Voir plus
L'entreprise a répondu
Great price, I searched all over and couldn’t find a better price than this, I did worry thinking was this legit but I got email confirmation straight away and the order was delivered next day! Super... Voir plus
L'entreprise a répondu
I ordered a p shaped bath panel in error without checking dimensions properly. I contacted the company & spoke to a lovely lady called Stacey who helped me through the process to return the item.... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Just Baths are a leading supplier of freestanding baths and all your bathroom products. We are proud to supply the leading brands in bathrooms and with our award winning customer service team, you are sure to receive the best service. View our full collection online and call us direct to discuss your requirements in further detail and we'll be happy to help.
Coordonnées de contact
Rhodes House, 6-18 Tulketh Brow, PR2 2SH, Preston, Royaume-Uni
- 01772954749
- info@justbaths.co.uk
- justbaths.co.uk
4,5
Excellent
138 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Returns/exchange policy is rubbish
Returns/exchange policy is rubbish. I ordered the wrong shape bath panel by mistake and although the one I wanted was exactly the same price and was being delivered from the same place by the same courier they refused to do a straight swop ,i,e deliver me the new one and take the wrong one back. Easy eh! No, was told I had to pay to return at my expense which was going to cost £46. The panel only cost £60! so hardly worth it. Poor customer service in my opinion.
6 juin 2025
Réponse de Just Baths
Hi Paul, thank you for your additional comments. As mentioned in our previous response, we’re sorry for the inconvenience caused. We’ve already discussed that if the wrong item is ordered, we ask customers to place a new order for the correct item and arrange the return separately.
While we always aim to assist where possible, combining deliveries and collections isn’t something we can guarantee, and any collections arranged by us do carry a charge. That said, I’ll be in touch with you shortly to discuss this in more detail and see how we can best assist. - Cameron, Sales Manager
Réponse de Just Baths
Hi Elliot, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Baths
Réponse de Just Baths
Hi Elizabeth, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Baths
I am happy with the price and quality…
I am happy with the price and quality so far I don’t have any issues very good
10 juin 2025
Réponse de Just Baths
Hi Aybur, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Baths
Great customer services
Great customer services, understanding and fast responding, all resolved. Would use again.
20 juin 2025
Avis spontané
Réponse de Just Baths
Hi Stuart, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Baths
Great
Great service arrived very quickly but other than that can't say much because I bought for someone else
29 mai 2025
Réponse de Just Baths
Hi Nigel, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Baths
Customer service from Stacey was great
Customer service from Stacey was great. Prompt response to my query and resolved it straight away.
2 juin 2025
Avis spontané
Réponse de Just Baths
Hi Karen, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Baths
Great products and very good customer…
Great products and very good customer service I had a very specific requirement and the help and support was 1st class
23 mai 2025
Réponse de Just Baths
Hi Neil, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Baths
Réponse de Just Baths
Hi Neil, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Baths
BC Designs - Victrion Crosshead Bath
great company to deal with.
i received a nice discount for buying a large amount of BC Designs - Victrion Crosshead Bath Taps. customer service were very helpful .Stacey and Chloe were very helpful when i need to contact .
20 mai 2025
Avis spontané
Réponse de Just Baths
Hi, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Baths
Réponse de Just Baths
Hi K P, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Baths
Réponse de Just Baths
Hi Margaret, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Baths
Réponse de Just Baths
Hi William, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Baths
My products from Just Baths arrived in…
My products from Just Baths arrived in good order and as expected. There was a slight delay with the delivery which was resolved pretty quickly.
26 mars 2025
Réponse de Just Baths
Hi Georgia, thank you for your 4-star review! If you need any further assistance, don’t hesitate to reach out – Just Baths
Réponse de Just Baths
Hi M Goss, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Baths
Horrible experience
Horrible experience.
They left the bath on the street and didn't help carry it inside. They didn't wrap it properly and now we are left with a nightmare of carrying 150kg of bath inside. Which is impossible.
24 janvier 2025
Réponse de Just Baths
Hi Tessa, thanks for your feedback. I just tried calling to discuss this but couldn’t reach you.
As mentioned in our email on January 24th (the date you placed your order), larger orders are delivered curb side, as a pallet is often required due to the weight. This also helps prevent any damage during transit. Additionally, couriers are not insured to enter the property.
I reviewed the images of this consignment before dispatch, and everything appeared as it should. If you have any photos of the condition it arrived in, please share them with me so I can raise the issue with the courier.
Could you please call me back at 01772 346933 at your earliest convenience? I’d like to gather more details and work toward a resolution for you. - Cameron, Sales Manager
Réponse de Just Baths
Hi Allan, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Baths
I had a bit of an issue,it was sorted…
I had a bit of an issue,it was sorted quite quickly
11 janvier 2025
Réponse de Just Baths
Hi Serge, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Baths
Jayde is amazing.
Myself and partner visited thw shop 17/12/2024. We were greeted by Jayde, and she showed us around the show room, incredible knowledge on all radiators and fittings, as well as shower furnishings. Within less than an hour, we had chosen our radiators, but because there was no shower furnishings on show, Jayde was happy to beat a quote from else where! True to her word, within a day we had got exactly what we needed, and we are now waiting for delivery which Jayde had put through as urgent which again highly helpful.
Fantastic products, reasonably priced, professional amd quote beaters!
17 décembre 2024
Avis spontané
Réponse de Just Baths
Hi Hayley, thank you for the wonderful feedback! Please reach out to us if you require any further assistance - Just Baths
anthracite radiator
It was easy to order your product and I was kept informed about its progress.
3 octobre 2024
Réponse de Just Baths
Hi Tony, thank you for the excellent feedback! Please reach out to us if you require any further assistance - Just Baths
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.