Finding out about JuvaBun saved the day. I was slowly losing my hair for a variety of reasons and I did not know what to do. I could have used hair growth products (they take forever and may never wo... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Finding out about JuvaBun saved the day. I was slowly losing my hair for a variety of reasons and I did not know what to do. I could have used hair growth products (they take forever and may never wo... Voir plus
L'entreprise a répondu
I get many Many MANY compliments EVERY TIME I wear my Juavbun hair. Everyone is always amazed at how naturally it looks like my real hair. It made styling my own hair for my Sons wedding stress free b... Voir plus
L'entreprise a répondu
I can't count the number of compliments I have received when I wear my many different styles of Juvabun!!! Not only does this give me confidence in myself but also I made the right decision way... Voir plus
L'entreprise a répondu
I will continue to sing your companies praises to many! From someone w PCOS that has hair growth issues (thinning) as well as the benefit of how comfortable and how confident I feel in them has made v... Voir plus
L'entreprise a répondu
At JuvaBun, we focus on enhancing your natural beauty rather than altering it. Our aim is to create products that encourage you to see yourself as beautiful at any age or form. We spent two years developing JuvaBun hair extensions with the goal of helping women who struggle with hair thinning. Through this process, we learned that many solutions were inadequate, time-consuming, and damaging to the hair.
Etats-Unis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Fast delivery. Always quality product. I was amazed the first time I wore my Java Bun!!! I get compliments all the time, every where I go. I always tell them it's a Java Bun!!! I wear mine every day because my hair has gotten unruly and my Java Bun was my saving Grace!!! I wash my hair and let it dry some, and fix my hair in 5 minutes!!! I use to blow dry, straighten, and it took sooooo long. Everyone loves it. I know I do.⚘⚘⚘

Réponse de Juvabun
I bought 2 juvabuns but they did not work for my hair and did not match. The problem I encountered was I cannot get a refund from them. They say their refund policy is to refund you, no questions asked. I followed all their directions, sent the products back in March, and I still have not received a refund. I emailed them today stating I would reach out to Better Business Bureau next if I do not hear from them by 5/10/23.

Réponse de Juvabun
I have purchased 4 of the Juabun hair pieces. I started with the curly pony twist on. I have had it a couple of years. I purchased another one of the same, to have if this one got worn out, or dirty. So far I have only used the first curly. I purchased the straight ponytail twist on and have enjoyed wearing it also. I ordered the clip on straight ponytail and wear it some. I just love the ease and the way the curly pony/bun looks. I always get compliments on my hair when I wear it, even on a bad hair day. It matches my hair so well and looks so natural. My best friends didn’t even know I was wearing it. It was a life saver at the beach. Also, I have been on Chemo drugs and lost a lot of hair the last couple of years. The Juabun makes my hair look full, natural and beautiful. I haven’t ordered in a year but can vouch that they hold up great.

Réponse de Juvabun
I love my Juva Bun. I am a repeat client on my 4th bun... actually I just bought 3 more! I love how it can take my hair from dirty and flat to exciting in minutes. My Juva Buns look so realistic, people just comment on my nice hair looks- never realizing it is a Juva Bun. I love how the "Mixed Walnut" coordinates with frosted hair color.

Réponse de Juvabun
Ordered two different ponytails and only received one. I want the second one or my money back.3/18/2023

Réponse de Juvabun
Juvabun messy buns are so pretty and easy. I love them. And if the color isn’t right, it’s simple to exchange.

Réponse de Juvabun
As I stated previously, there is no customer service complaint email, so I emailed Renee through the email I found on line, ATT: RENEE and guess what?
STILL no response. STILL no refund.
POOR POOR SERVICE.
My credit card company will be handling it from here. I sent them all the proof that I sent to Juvabun so I will get my money back one way or another.
This could have all been avoided if the right hand knew what the left hand was doing!!

Réponse de Juvabun
Return experience with this company is AWFUL. I couldn’t figure out how to leave a review on their website so I am here. I first emailed customer service about returning my item on January 24th. I then shipped it back and tracking showed it was delivered to the address they gave me on the 31st. It is now February 20th and I have not received my refund. I have emailed multiple times for updates and keep getting the “we are waiting for confirmation from the warehouse” message. I do not recommend purchasing from this company unless you’re 100% sure you won’t be needing a refund.

Réponse de Juvabun
Love my new Juvabun. Colors match my highlights perfectly. Stays on nice and tight so no worries about falling off.

Réponse de Juvabun
The Minute I took my small Juva Bun....out of the package.....it's flexibility and real hair texture was so nice to the touch!!!...I couldn't wait to put it on!!! ...and Yes!!.....I was completely hooked!!!!....ladies!!!....don't get the....."Cheap Knock-offs!!".....Juva-Bun will last longer with care....Love It!!!💜

Réponse de Juvabun
My experience was horrible. I ordered a Clip Claw I saw the picture$34.00. No problem, I liked what I saw in the picture. I made my order at the beginning of the year and after 2 weeks,when I saw nothing came, I called at the number that is on the website. Long story,short, they lied to me for a month. I called them 3 times and I send 5 emails. The answer was, we notified the Wearhouse and they will take care. Finaly, yesterday I received a horrible, short piece of hair which is not at all the same as in the pictures. Is like the ones that you see on other websites with $5.00. I took 3 pictures, and send them to their email. Very quick the answer came: WHY are you upset, you received your order. Do not order anything from them, they are taking your money for nothing. IT IS A BIG SCAM.

Réponse de Juvabun
I love my messy bun! I actually have a few. I’ve been using them for a couple years now. The beach blonde matches my hair perfectly. It’s great for days I’m in a rush or just don’t feel like fooling with my hair. I also take it on my beach trips and vacations. I always get compliments. No one knows it isn’t my hair unless I tell them!

Réponse de Juvabun
The hair is a good length but the quality of the hair is like straw. No shine. Very dull. I won't wear it as it looks like straw.

Réponse de Juvabun
My original review was that the juvabuns were good quality but did not work for me. I then got feedback on different ways to remedy this but those didnt work for me either. The customer service department did reach out to me to help and I was impressed by the interaction and wanting to assist. I was able to get a refund and because of this will possibly try one of their claw clip versions instead. Bravo to them for their help!!!

Réponse de Juvabun
If I could give it no stars I would. Worst customer service. I've been waiting for 3 weeks for my refund on a return. Only get excuses...... beginning to wonder if this is a legit business. Don't order from them, there are plenty of other sights that sell these products.

Réponse de Juvabun
I bought the small messy bun and couldn’t be happier. It’s an exact match to my natural hair and is very easy to use. It makes me feel beautiful and has given me a lot of confidence!
So easy to use and the color match was perfect. I can use it to dress up or to just hang out. So happy I ordered these. (Small buns, light blonde)

Réponse de Juvabun
I own about 6 messy buns probably alittle more. Except for the fact after wearing the bun numerous times the hair gets wrapped around the band and it's difficult getting the hair off even so I loved the product. But my last 2 orders I have been disappointed. The messy bun is half the size of all the previous ones I purchased and costing the same money. I contacted them when I received my last order I sent pictures comparing but never heard back. I tried again to order thinking it was a mistake but I just received my order and the buns are much smaller. I loved the product they were the only ones that made the color that matched my hair but I don't have disposable income.

Réponse de Juvabun
The most impressive part of Juvabun was the customer service. I am a redhead and finding the correct match was a challenge. Most of the buns were too dark, so I contacted them for additional colors. Finally I found a color close to my strawberry blond. My hair is also very thin, after affects of chemo, so I was pleased that it worked as a pony tail wrap that I could tie up to look like a messy bum. Happy about the natural look it gives me while keeping my hair under control. Thank you!
************************************
DO NOT BUY ANYTHING FROM JUVABUN!!!! THIS COMPANY IS A SCAM!!!!
THEY DO NOT COME ONTO THEE ONLINE CHATS, NO RESPONSE TO EMAILS AND THERE IS NEVER AN ANSWER ON THE CUSTOMER SERVICE PHONE NUMBER!!!!
JUVABUN IS A SCAM!!!
BUYER BEWARE!!!!
************************************
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.