I had a great experience from K Beauty, I ordered Wednesday and it arrived today all products inside and a free face mask and a lovely hand written note thanking me for buying from them which I though... Voir plus
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If 0 star review was an option, they would have received that. Do not order from this company. I ordered a large bundle of medicube skincare products for my partners 30th birthday that never arrived.... Voir plus
Great company, bought on saturday morning - dispatched the same day, recieved 3 working days later, really impressed at the speed! Also, very well packaged, little glass bottles in bubble wrap so they... Voir plus
My order was delayed two weeks. It may not be k-beauty's fault but it is still frustrating. Customer service had reached out to me saying that they will send an express parcel but this did not happen... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Shop Korean beauty product at K-Beauty UK Leading brands with many cruelty free options to add to the ten step routine Enjoy LUXURY SAMPLES + FREE SHIPPING
Coordonnées de contact
Old Street 130, EC1V 9BD, London, Royaume-Uni
- k-beauty.co.uk
3,3
Moyen
123 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
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received wrong products and no response from customer service
I ordered a couple of my favourite moisturiser from k-beauty, but they sent me the wrong products, and I have tried to contact them a number of times to arrange a return for a refund, or exchange for the correct product but they have not responded at all. It seems they have no customer support available so I am left with products I didn't order!
5 juin 2023
Avis spontané
I haven’t received my order till now.
29 mai 2023
Recommend this seller
I really like sunscreen and it was fast delivery. Highly recommend it.
29 mai 2023
Recommend!
My first order from this website and I was really impressed. The selection, price and also fast dispatch. More importantly the expiration dates of the products were good, the shortest was 4 months for an eye cream. I’ll order from them again for sure.
26 mai 2023
Amazing products n quick delivery
24 mai 2023
Love the product fast delivery
1 mai 2023
No response and no confirmation email
Made an order on 07/04/2023 and received no confirmation email, and can only assume nothing has been shipped. I have emailed them and contacted their instagram and still no reply. Disappointed.
7 avril 2023
Avis spontané
Order arrived in just two days and even…
Order arrived in just two days and even included a wee surprise face mask. Will be ordering again for sure!
2 avril 2023
Good products, poor GDPR compliance
Good products, quick delivery, all in great condition. Missing stars are because K-beauty automatically signed me up to their mailing list and have been sending a *lot* of emails since. As I didn't opt in this breaks GDPR rules.
22 mars 2023
Products arrived in 3 days
Products arrived in 3 days , and they sent me some free samples too!
1 avril 2023
Avis spontané
My order was delayed two weeks
My order was delayed two weeks. It may not be k-beauty's fault but it is still frustrating. Customer service had reached out to me saying that they will send an express parcel but this did not happen. Royal mail takes an awful time redelivering the parcel. Anyway, I am still waiting for the products to arrive.
I just hope that they could have done something on my behalf to hasten the delivery.
31 mars 2023
Avis spontané
Customer service terrible/ unresponsive
Not sure if this is an issue with Royal Mail or K-Beauty but I was provided with a tracking number for Royal Mail and it has been a week and I have still not received my products. I am a bit put off by the fact that I tried to contact K-beauty but they seem to be unresponsive. Do I just forget about my order?
16 mars 2023
Avis spontané
I used your company more than few times…
I used your company more than few times now and I love the service and the products so much
24 février 2023
All good
I have ordered few items and received it swiftly. So far I ordered k-beauty products on eBay, sometimes from Korea so the waiting time is up to couple of weeks and the shipping cost are expensive so I'm happy I discovered this website that is based in the UK. I will order from there again.
2 mars 2023
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