k18hair.ie Avis 

61
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

quick smooth delivery. product is genuinely amazing...my hair is so soft and healthy despite 4 consecutive full head bleaching processes. the hype about K18 was justified and I'll be definitely invest... Voir plus

Noté 5 sur 5 étoiles

I started using K18 less than 2 weeks ago & I can already see a HUGE difference in my hair! It's so much healthier looking; frizz is gone & my post-pregnancy baby hair has finally thickened & lengthen... Voir plus

Noté 5 sur 5 étoiles

They'll is stuff is unbelievable i suffer from very greasy hair constantly having to wash and now I dont was as much its amazing gor any1 to try this well fone love this so much thanks again

Noté 5 sur 5 étoiles

Fantastic products with immediate results. Volume spray is amazing, even the next day I had a full volume head of hair. Shampoo and mask excellent. Will buy again.


À propos de l'entreprise

  1. Magasin de produits capillaires

Écrit par l'entreprise

At K18, we are on a mission to liberate hair care. To bring fearless innovation forward and push boundaries past where we thought hair care could go.

We Want Your Feedback

Écrit par l'entreprise

We can't wait to hear from you!
Share your thoughts!

NEXT DAY DELIVERY

WITHIN THE REPUBLIC OF IRELAND

WITHIN THE REPUBLIC OF IRELAND
When you order before 12pm Monday - Thursday!

Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

61 avis

5 étoiles
4 étoiles
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2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,6

Tous les avis

(61)

61 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

quick smooth delivery

quick smooth delivery. product is genuinely amazing...my hair is so soft and healthy despite 4 consecutive full head bleaching processes. the hype about K18 was justified and I'll be definitely investing more from this brand to continue caring for my hair in the future

17 septembre 2026
Noté 5 sur 5 étoiles

Fantastic products

Fantastic products with immediate results. Volume spray is amazing, even the next day I had a full volume head of hair. Shampoo and mask excellent. Will buy again.

14 septembre 2026
Noté 5 sur 5 étoiles

Listen, fam.

Listen, I don’t know about this store, but I know about the brand. I’m flabbergasted by the quality of the K18 molecular hair leave-in mask. My hair looks f*ng amazing.

I have midblond, thin, shoulder length hair. I’ve had several spiral curls perms done in my life (last one was 7 months ago). I also used to use the Frieda blonde shampoo and conditioner with lightening (H2O2). I stopped the bleaching about 8 years ago, because I only noticed then that that was why my hair got so dry and unhealthy. And I wanted perms. Of course more damage. I do not want to give up my curls now though. But I also don’t want my hair to be so damaged and in need of care. And I used everything. I went parabenfree, sulfatefree, silicone free, rid of dehydrating alcohols. I got protein treatments. I spent so much money.

And now I used this product. I have the chelator, the detox shampoo and then the molecular mask leave-in from this brand.

And.
Yes, girl.

You are geniuses.

Thanks.

16 septembre 2026
Avis spontané
Noté 1 sur 5 étoiles

Extremely disappointing customer service

I am honestly shocked by K18’s customer service and their attitude towards a product carrying their brand name. I bought K18 DAMAGE SHIELD Protective Conditioner from TK Maxx in Cork. The bottle contains no instruction whatsoever to rinse the conditioner out. I followed the instructions on the packaging and ended up wearing the product in my hair for the entire day, with extremely heavy and sticky hair. I contacted K18 because I wanted to understand how such a crucial instruction could be missing. Their response was essentially: you didn’t buy it from an authorized seller, so it’s your problem. They refused to check the lot code or confirm whether the product is genuine. What shocked me most is that they didn’t seem interested in investigating the actual product or explaining why the packaging differs from the instructions on their official website. I understand that brands have authorized distribution policies. But when a customer discovers a potentially serious issue with the packaging and usage instructions, I expect the manufacturer to at least investigate it - not simply wash their hands of it because of where the product was purchased. Very disappointing experience with a brand I previously trusted.

23 août 2026
Avis spontané
Logo de k18hair.ie

Réponse de k18hair.ie

We’re very sorry to hear about your experience and understand your frustration regarding the information provided with the product.

We would like the opportunity to look into this further, particularly your concerns regarding the instructions on the packaging and the product you purchased. As we have been unable to locate your previous correspondence from the information available to us, we would appreciate if you could contact our Customer Service team directly at info@k18hair.ie with your order/purchase details and, if possible, photographs of the packaging and batch number.

This will allow us to investigate the matter further and ensure your concerns are passed to the appropriate team.

We’re sorry again that you were left disappointed by your experience, and we hope to hear from you so we can assist further. - Team K18

Noté 5 sur 5 étoiles

Product is excellent

Package arrived quickly.
Product is excellent. My hair was very badly damaged in hairdressers by leaving on highlights too long. Extremely dry and brittle.
Have only used the product twice and condition of my hair has massively improved. Delighted.

14 juillet 2026
Noté 5 sur 5 étoiles

K18 leave in mask & dry shampoo

Absolutely love their products. I use both the leave in mask & dry shampoo.
A little amount of product goes a long way. So each purchase lasts awhile.
It’s expensive and even on offer for me still expensive but honestly it’s worth the money.
Most recent order had 20% off full price and a free sample Heat protection spray which I also like so far.
Delivery is quick & boxes are properly packaged & mostly free delivery.
Highly recommended but don't forget to sign up for emails so you don’t miss any offers.

2 juillet 2026
Noté 1 sur 5 étoiles

Shampoo was opened and the bottle wasn't full

This is my first time buying this brand. I can't comment on the quality, I just started using them. They're not cheap, but the shampoo was opened and the bottle wasn't full. Who should I complain to?

26 juin 2026
Avis spontané
Logo de k18hair.ie

Réponse de k18hair.ie

Thank you for sharing your feedback. We’re sorry to hear about your experience. We want to reassure you that we do not sell opened or previously used products, and all shampoos leave our warehouse in new condition.

We would be happy to look into this further for you and help resolve the issue. We haven’t been able to locate any previous contact from you, so please reach out to our customer service team at info@k18hair.ie with your order details and photos of the bottle so we can investigate.

We appreciate you bringing this to our attention and hope we can make this right for you. - Team K18

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