Really nice bracelets, initially bought 2 but when they arrived they were slightly too big , Kajoon exchanged them for a smaller size with no issues. I went ahead and bought another bracelet and ring... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
I’ve bought a number of items from this company over the last year or so , a ring , two bracelets and more recently the copper snake pendant and swirly circle necklace . The quality and craftsmanship... Voir plus
Bought 2 bracelets and got gifted one. 2 broke after a month havent worn the other one for a while fear of it breaking. For the exortionate prices of these braclets for them to break so soon is dissap... Voir plus
Absolutely love your jewellery, thank you so much. You make jewellery to be bought by my husband for me, and for me to buy for girlfriends. Such amazing jewellery, thank you xx
À propos de l'entreprise
Écrit par l'entreprise
Handmade Jewellery with Copper, Natural Stones & Ebony. London, UK
Coordonnées de contact
60 Windsor Avenue, SW19 2RR, London, Royaume-Uni
- sales@kajoon.com
- kajoon.com
4,5
Excellent
240 avis
A répondu à 57 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Happy with the bracelet!
6 mai 2024
Réponse de Kajoon
Hi Anthony,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Lovely quality and quick delivery
Lovely quality and quick delivery , great service thankyou
21 avril 2024
Réponse de Kajoon
Hi Gareth,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Réponse de Kajoon
Hi Calistus,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your overall experience with us.
Best regards
returns
I have updated my review now that my issue is resolved, very quick response thank you
9 avril 2024
Réponse de Kajoon
Hi Kath,
Thank you for taking the time to leave a review, we appreciate it
All your emails have been responded on the same day and we have sent you the link to our returns portal twice. Access to the returns portal is available on our website as well, if you scroll all the way down.
You can find all your order details on the order confirmation email. We have also advised your order number as well as the email address you used upon placing the order via a separate email as well...
Our returns process is rather straight forward and absolutely free
While we appreciate you leaving a review, we struggle to justify the 1-star you have given us... We hope that you will re-consider your rating or at least you will let us know at which point you were not satisfied by our service.
Thank you again
Best regards
Réponse de Kajoon
Hi Neil,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Love my bracelet thank you
Love my bracelet thank you ! And thanks for exchanging it for me as I ordered the wrong size ! Love it thank you x
26 mars 2024
Absolutely gorgeous
Absolutely gorgeous. It’s not often I see jewellery and instantly think I must have that, but this is what happened and I was not disappointed. The bracelets are gorgeous, well made, unusual and eye-catching. The service was excellent, I had the order on a couple of days after ordering. I will definitely recommend and buy another.
1 avril 2024
It’s worth to buy
Fast delivery. Love the design of the jewellery and offer an attractive price.
19 mars 2024
My order came within a few days and my…
My order came within a few days and my wife loves the earrings
11 mars 2024
Réponse de Kajoon
Hi Yvonne,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Réponse de Kajoon
Hi,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Lovely quality product as described…
Lovely quality product as described with fast shipping. Highly Recommend.
20 février 2024
Réponse de Kajoon
Hi Adam,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Too big
I measured my wrist as instructed on website. However, the bracelet is too big. I have DM’d Kajoon but no response. An email from Kajoon said they had replied to my DM - having double checked, this is not true. The bracelet is beautiful, so it is upsetting to have to write a negative review. I shall look into their “easy” return page
18 février 2024
Réponse de Kajoon
Hi Ellie,
Thank you for taking the time to leave a review, we appreciate it.
We cannot locate any direct message reporting a size issue. You did leave a comment on one of our post on Instagram at which we replied promptly.
As mentioned in that reply, you can exchange the bracelet for a different size. The process is rather easy. You can find it our Returns portal on our website.
If any issues with that, please drop us an email and we will send you the link or provide any other assistance if required.
Best regards
Fantastic
Fantastic! Items are perfect and communication with Kajoon was excellent. Highly recommend them.
14 février 2024
Réponse de Kajoon
Hi David,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Absolutely stunning bracelet
Absolutely stunning bracelet, helps that’s it’s copper helps my arthritis.
Arrived beautifully packaged within 48 hours of placing the order.
13 février 2024
Réponse de Kajoon
Hi,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Réponse de Kajoon
Hi Nicholas,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Réponse de Kajoon
Hi Steve,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Réponse de Kajoon
Hi Andrew,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
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