Kamsons Pharmacy Avis 

3 969
•
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Today I saw the Doctor at the Surgery. I then went to Kamsons Theale to collect recent perscription ready in minutes talked to Phamacist offered Flu and Covid Jab instantly. Injectiins done by Monic... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Pulborough Shop. Busy on a Monday morning but quickly attended to - great service. Trying to track down a hard to find medication that Storrington Pharmacy not interested in attempting to obtain. Ka... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Kessie (I hope I spelt that correctly), the Pharmacist, was really friendly, knowledgeable and professional. I received the flu and Covid vaccines from her, and I didn't feel a thing. She answered all... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Thankyou Kamsons for excellent service after I queried apparent short delivery on my prescribed medication. Anna took my call and within seconds arranged afternoon delivery of the additional meds. He... Voir plus

À propos de l'entreprise

  1. Pharmacie

Écrit par l'entreprise

Kamsons Pharmacy is a family-owned group of pharmacies based across England. Kamsons Pharmacy offer a range of professional services including free prescription delivery.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 92 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

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4,4

Tous les avis

(3 969)

283 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The staff are helpful and informative…

The staff are helpful and informative and always friendly. The service I get is exceptional, we are so lucky to have such an amazing little Chemist in our village

28 mai 2026
Avis spontané
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Réponse de Kamsons Pharmacy

Hi Steve,

Thank you for your 5-star review.

Kind Regards,

Kamsons Team

Noté 5 sur 5 étoiles

A busy pharmacy with a great team.

A busy pharmacy with a great team.
The team are friendly and helpful.
The store is well kept.
A good range of products considering the size of the pharmacy.

29 mai 2026
Avis spontané
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Réponse de Kamsons Pharmacy

Hi Elisa,

Thank you for your 5-star review.

Kind Regards,

Kamsons Team

Noté 1 sur 5 étoiles

Horrible experience in the Uckfield…

Horrible experience in the Uckfield Meads Kamson. Locom pharmacist refused to process medication and caused a great deal of frustration when I have been using the same script for over 8 years. Pharmacist eluded to the script being forged. Medication had to be sort in Tesco pharmacy would were kind and helpful. Would not recommend going here

29 mai 2026
Avis spontané
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Réponse de Kamsons Pharmacy

Dear patient, I am sorry you are unhappy with the service you have received from our pharmacy. The pharmacist has a professional obligation to satisfy themselves that a prescription is genuine before dispensing. This is down to the individual pharmacists discretion. These checks are not intended to cause offence and must be completed to ensure patient safety. If you would like to discuss the incident further, please email contact@kamsons.co.uk.

Noté 5 sur 5 étoiles

Very quickly delivered after placing…

Very quickly delivered after placing order. Extremely helpful. More than satisfied with service I receive.

28 mai 2026
Avis spontané
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Réponse de Kamsons Pharmacy

Hi,

Thank you for your 5-star review.

Kind Regards,

Kamsons Team

Noté 5 sur 5 étoiles

I would recommend this pharmacy because…

I would recommend this pharmacy because they are very efficient, my prescriptions are delivered without any problems and on time. The staff are very knowledgable and happy to give advice when needed.

27 mai 2026
Avis spontané
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Réponse de Kamsons Pharmacy

Hi Jill,

Thank you for your 5-star review.

Kind Regards,

Kamsons Team

Noté 1 sur 5 étoiles

I had a very shocking experience…

I had a very disappointing experience at Kamsons Pharmacy, 128 St James Street, Brighton, which left me shocked and stressed by what I felt was rude and dismissive customer service.
I asked to speak with the manager, but I was told there wasn't one available. The pharmacist, whose name I believe was Carole, appeared to excuse the behaviour of another staff member, whom I found aggressive and discourteous. When I said I intended to make a complaint about the treatment I had received, I was told that I could be banned from returning to the pharmacy!.
In my opinion, this level of customer service is unacceptable. Patients should be treated with courtesy and respect, particularly in a healthcare setting. I will be raising a formal complaint to the Trading Standards regarding this experience.

26 mai 2026
Avis spontané
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Réponse de Kamsons Pharmacy

Hi,

I am very sorry to hear that you are unhappy with the service that you have received. If you would like to discuss this further, please email contact@kamsons.co.uk with more information including your full name and date of birth, the date and time of the incident and the branch name.


Kind Regards,
Kamsons Team

Noté 5 sur 5 étoiles

Reassuring and helpful phone call

I have just come off the phone with my local Kamson at Tesco Durrington.
I just wanted to say how helpful and friendly the young lady was in helping me. Nothing was to much trouble and walk me through the process regarding my medication. I am now going to use Kamson for all my repeat perscriptions.
An excellent ambassador for your company. Thank you so much for your patients and help.

26 mai 2026
Avis spontané
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Réponse de Kamsons Pharmacy

Hi Dave,

Thank you for your 5-star review.

Kind Regards,

Kamsons Team

Noté 5 sur 5 étoiles

Carden Hill pharmacist is fantastic 😊

To the pharmacist in the Carden Hill surgery, Brighton. Thank you, thank you. I came in for cough medicine but you correctly diagnosed my night time cough as acid reflux.
I took your advice and had a perfect night’s sleep. Amazing 🥰,

24 mai 2026
Avis spontané
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Réponse de Kamsons Pharmacy

Thank you for your 5-star review. We truly appreciate your kind feedback and are pleased to hear you had a positive experience with our pharmacy team.

Noté 5 sur 5 étoiles

Very friendly

I had a free blood pressure check done here today. The staff were so friendly and helpful. This will now be my first choice pharmacy to use. It was lovely and cool inside and free parking right outside is a real bonus.

23 mai 2026
Avis spontané
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Réponse de Kamsons Pharmacy

Thank you for your 5-star review. We truly appreciate your kind feedback and are pleased to hear you had a positive experience with our pharmacy team.

Noté 5 sur 5 étoiles

Great customer service

Great customer service. Everyone in the Mitcham pharmacy is polite and friendly and very good in remembering repeat customers.

19 mai 2026
Avis spontané
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Réponse de Kamsons Pharmacy

Thank you for your 5-star review. We truly appreciate your kind feedback and are pleased to hear you had a positive experience with our pharmacy team.

Noté 5 sur 5 étoiles

Kamsons Polegate

Kamsons Polegate.
Always helpful and going above and beyond for their customers. Cannot recommend enough.

21 mai 2026
Avis spontané
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Réponse de Kamsons Pharmacy

Thank you for your 5-star review. We truly appreciate your kind feedback and are pleased to hear you had a positive experience with our pharmacy team.

Noté 5 sur 5 étoiles

Amaizing staff ,the pharmacist (

Amaizing staff ,the pharmacist (
Lavinia)is very kind,helpful and took time to see me even there was such a busy time .Trust her judgement 100% .Very professional.Recomend.

1 mai 2026
Avis spontané
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Réponse de Kamsons Pharmacy

Hi Maria,

Thank you for your 5-star review.

Kind Regards,

Kamsons Team

Noté 1 sur 5 étoiles

I’m depend on insulin to control my…

I’m depend on insulin to control my diabetes. Twice they have runout of kwikPen needles, but they didn’t inform me nor the doctors. Their response was we are unable get the needles from the supplier, yet their branch in Broadfield have eight in stock. Now they have no insulin in stock and this time they insist that they delivered the insulin last Friday. I only ordered the insulin on Thursday last week. They are now suggesting that I should ring around and check their other branches. Without transport I can’t get my medications . How can we rely on pharmacies like Kamsons.

19 mai 2026
Avis spontané
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Réponse de Kamsons Pharmacy

HI,

I am very sorry to hear that you are unhappy with the service that you have received. If you would like to discuss this further, please email contact@kamsons.co.uk with more information including your full name and the branch that dispenses your prescriptions.

Kind Regards,
Kamsons Team

Noté 5 sur 5 étoiles

Efficient and friendly staff

Efficient and friendly staff . Delivery of repeat medications service is quick and delivered by a very pleasant lady

19 mai 2026
Avis spontané
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Réponse de Kamsons Pharmacy

Hi Valerie,

Thank you for your 5-star review.

Kind Regards,

Kamsons Team

Noté 1 sur 5 étoiles

Missing medication again

Missing medication again, after waiting the box standard 20/30 minutes because the prescriptions are never made up even if you wait a week after putting in the script it won’t be done I was told to return the next day(Friday) so I waited until Monday, she couldn’t find my prescription (insulin) and then started serving others, I am going to have to return today Tuesday. So in total you have had my prescription over a week now and this will be the third time I have to visit the shop, this happens so regularly it is a joke in my house, this is a nightmare every month. Surely something has to be done, do your job and make prescriptions up before we get there.

18 mai 2026
Avis spontané
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Réponse de Kamsons Pharmacy

Hi,

I am very sorry to hear that you are unhappy with the service that you have received. If you would like to discuss this further, please email contact@kamsons.co.uk with more information including your full name and the branch that dispenses your prescriptions.

Kind Regards,
Kamsons Team

Noté 1 sur 5 étoiles

I have just visited Kamsons at…Wallington who said I was lying

I have just visited Kamsons at Wallington where I was supposed to collect my Blister Pack medications dated 1st May 20/26. I showed them the signed off items on my nhs ap and they insist that it has already been collected last week. They had before this stated they were not available for collection until next week. I queried this and showed them the signed nhs ap and then they insisted they had already been collected, I informed them the blister pack collected was date beginning of April, which I collected late as I was not well enough to come to collect them beginning of April.They would not believe me. I am appalled at the staffs attitude towards me, I had just been told by gp to go straight to hospital as I am so ill. I explained I am not always well enough to collect on time. I was just ignored. I told them not to bother and I will change to an alternative chemist.

15 mai 2026
Avis spontané
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Réponse de Kamsons Pharmacy

Hi Barbara,

I am very sorry to hear that you are unhappy with the service that you have received. If you would like to discuss this further, please email contact@kamsons.co.uk with more information including the branch.

Kind Regards,
Kamsons Team

Noté 5 sur 5 étoiles

Keira

Keira - Pharmacy Assistant Kamsons Pirtlsnd Road, Hove
I needed help with using my blood pressure machine as l had to give 2 readings a day to the GP. Keira had excellent customer service skills. She was kind, polite and understanding.

15 mai 2026
Avis spontané
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Réponse de Kamsons Pharmacy

Hi Helen,

Thank you for your 5-star review.

Kind Regards,

Kamsons Team

Noté 5 sur 5 étoiles

Took my 94 yr old mother to Kamsons…

Took my 94 yr old mother to Kamsons Pharmacy in Newick, East Sussex and the service received by Andrea was amazing. Andrea was so lovely and personable and took the time to make mum feel at ease and comfortable as possible. Would not hesitate to recommend Kamsons at Newick!

14 mai 2026
Avis spontané
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Réponse de Kamsons Pharmacy

Hi Lorraine,

Thank you for your 5-star review.

Kind Regards,

Kamsons Team

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