Kaninecare Avis 

Not a trustworthy place. Shipping is a mess. They use a non brand shipping company that is also not trustworthy. I ordered a few and apparently they delivered in my mailbox at 4:30 in the morning. Then they wanted me to contact the carrier. I’m not being paid to do your job. Not even a refund

Pure waste of money! My smallest dog had it in chunks within 10 minutes. Waste of money!

This company is from China – it's a scam.
I purchased a product called “KanineCare Dog Toothbrush (FDA approved)” after seeing a Facebook ad with many positive product reviews. I checked out the company's Facebook and Instagram pages, both of which claim it is a "family-owned business from Los Angeles, California." Their website doesn't have an address but does have a phone number with a US area code. I sent them a message on Facebook asking what size toothbrush to order for my 8-10 lb dogs, they responded immediately and said SMALL. So I ordered a small toothbrush and the total was $25.70. I waited more than a month for the goods to arrive. When it finally arrived, I was shocked to see it was shipped from China. Why would a Los Angeles-based company ship goods from China? When I open the package, the item they sent me may be the wrong size or their idea of ​​"small" is very different from the reality. This thing will never fit in my dog's mouth, it's so big. Additionally, it appears to be made from a very cheap material and gives off an unpleasant chemical smell that I have never smelled in my previous purchases of dog toys or supplies. To me, it definitely doesn’t feel “FDA approved” – it looks like something you could buy at the dollar store! I checked the return policy of the company listed on their website, they say that as long as the package is unused (which is mine) and I still have the original packaging then you can return it within 30 days - just contact them about the return and they will send me a shipping label. I contacted them via email the same day I received the product, explained the situation and requested to return the product and refund (as I said, not only was it not the right size, but I also didn't want the dog chewed it (a chemical cocktail). I received an email reply the next day from someone named "Bianca" saying I could return the item but I would have to pay for shipping myself and not only So: they do not support their product at all. Their claim on their website that they will send a return label is completely false. Everything about this company is fake. I even tried calling their 243 area code phone number - no one answered, it was just a text saying "their phone line is down". All are scams. . So stay away, this is another scam company based in China.

The toothbrushes only lasted 5 minutes and parts of the rubber was coming off. Kanine care said they can't find my order. On my checking account it says Soonping UK
How do I get a hold of this company?

I need to be reimbursed my $67.00.
LeAnn Bitler

This company is a scam. They advertise on Facebook that their products are $70 and 70% off putting their dog toothbrush products at 20 something dollars when the same product can be purchased in many other places online for way less money. The quality is total crap. My dog ripped up the doggy toothbrush in a manner of five minutes. Also when I placed my order, the product was sent initially from China and got stuck in some distribution center for weeks in the US. I contacted the company and they sent a replacement. In total it took about six weeks for me to get the product. I would not recommend ordering anything from Kanine Care.

So I have two dogs at home. One just turned 4 years old is a 90 pound Dutch Shepard mix and the other is an 8 year old Lab mix weighing 80 pounds. This food works well for both dogs. My lab has a very sensitive stomach and it took me a while to find a food that didn't cause bloating or other fun side effects. She had no problem with it and she liked the flavor, which was a win-win for me. With both dogs eating the food, the 20-pound bag should last a little over two weeks.

My adult mini-schnauzer ripped off the small extra chewers toy in about 5 minutes. Do not recommend, overpriced piece of garbage.

Poses as company in U.S. but is a Chinese company You may or may not get your order. They respond with lies. I think the 5-star reviews are AI created to seem legitimate.

Order placed in December & still haven't received nothing but lies.

I love this toothpaste for our dogs. It seemed like he really enjoyed the taste. I'm glad to find an easy way to clean your teeth.

I purchased the extreme dental chew because one of my dogs is a pretty aggressive chewer. Within five minutes he had broken off a large piece and almost swallowed it. I understand these aren’t meant to be indestructible, but if he can do that much damage in five minutes, this thing is obviously a piece of crap. Customer service clearly has no intention of refunding my money or offering any other solution. So I’m just here to warn any potential buyers (with dogs that actually are going to chew on it since that’s the what they need to do to get their teeth clean,) this specific product is not worth the risk of your dog swallowing a piece of the rubber and getting hurt.

I rare to never write a negative review, however, we did have a very disappointing experience after ordering these and waiting three weeks for delivery, the product fell apart, within five minutes of being given to my Boxer/Labrador.

Customer Service offered zero support, and was slightly rude. Has been a very disappointing and negative experience. Complete waste of money and the bigger frustration was the terrible Customer Service. This product did not help clean either of our dogs teeth (even the small doggie). Save yourself time, money and disappointment.

Product never arrived. I order on December 2, 2023 and it’s now January 22, 2024. Still nothing! Contacted customer service numerous times, all I’m told is to be patient because they are behind. They won’t give me a refund. I’m reporting them to my credit card company.

Our Max loves it, it has helped keep his gums healthy and his teeth white! Cheers!

My pug and my kelpie-x fell in love with these right away. Sadly, the green extreme chew's base is not as sturdy as the section that cleans teeth, therefore it was quickly bitten to pieces in a matter of minutes.

Very bad organization. I purchased the item over 30 days ago and I have not received the item nor have I received my requested refund. This is probably a scam organization that does not fulfill orders. DO NOT PURCHASE!!!!

Ordered tooth brush regular & it shipped (from China) 12/14/23. I still don’t have it. Per tracking it went from China to LA (where I live) to Texas & now has been in Oklahoma since 12/31/23. Customer service email keeps saying it should be here soon. No US tracking #, they don’t know where it is. And have refused to refund my $. Total scam. Avoid!!!

Absolute garbage! Dog liked it but quality is non existent. I bought the green one for extreme chewers and my 33 lb Miniature Australian Shepherd, non aggressive chewer, had it ripped in pieces in 10 minutes on the first day and it had to be thrown away. Do not buy!

My son loves this toy and doesn't even notice he's brushing his teeth. The color makes it easy to find it in the toy box and I really like this function. There is a hole at the top so you can pour toothpaste. As you chew it, different grooves clean your teeth and gums. This toy is durable and your puppy can chew on it for hours without it breaking. This is a great investment for your dog's dental health and the price is really great! Overall, my dog ​​loves this toothbrush. Very easy to use and easy to clean. I love that he doesn't notice when he brushes his teeth! Durable for my little German Shepherd

We recommend it because it is very easy to care for and makes grooming more enjoyable for your pet.

I'm glad I found this toothbrush! my dog ​​loves this. At first he had no idea what to do with it and the only thing he did was lick the toothpaste, which was a little hard