KCOM Business Avis 

54
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Got connected today by Billy and Gary - Installation turned out to be one more complex than anticipated, but the pair worked though it and got me connected and kept me informed along the way. Appre... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Massive thank you to Tom and Joey for their work the last couple days with us. Really friendly and helpful and got the work done as quickly and stress-free as possible! Highly recommend them

L'entreprise a répondu

Noté 5 sur 5 étoiles

Dan Campion is an absolute star at KCOM Business. Not only did he help me out a great deal, which I appreciate took up a lot of his time and efforts, but he kept me informed every step of the way and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

A massive THANK YOU to Sam and Leon who managed to install a new fibre in just a morning. (To replace one which we accidentally cut) Thank you also to Jay in Business Technical Support for progressin... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur d'accès Internet
  2. Entreprise de télécommunications

Écrit par l'entreprise

KCOM is one of longest serving telecommunication providers in the UK, connecting both businesses and residential customers to the solutions they require. Whether you're a small business wanting to go further, or global enterprise ready to supercharge your services, we can tailor a solution for your needs.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

54 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(54)

10 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Parkway Cinema Beverley

Massive thank you to Tom and Joey for their work the last couple days with us. Really friendly and helpful and got the work done as quickly and stress-free as possible! Highly recommend them

10 septembre 2026
Avis spontané
Logo de KCOM Business

Réponse de KCOM Business

Good Morning Nathan,

Thanks for taking the time to leave us a great review. We are delighted we could get everything sorted quickly and stress free for you. Thank you again for the kind words these will be passed over to Tom and Joey

Kind Regards
The Business Team

Noté 5 sur 5 étoiles

Helpful and professional engineers

Got connected today by Billy and Gary - Installation turned out to be one more complex than anticipated, but the pair worked though it and got me connected and kept me informed along the way.

Appreciate the work and effort! Review written using the connection installed today ;)

9 septembre 2026
Avis spontané
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Réponse de KCOM Business

Good Morning Sam,

Thank you so much for taking the time to leave such a positive review. We’re delighted to hear that Billy and Gary were able to work through the unexpected complexities of the installation and get you connected successfully.

It’s great to know they kept you informed throughout the process and that you were happy with the service provided. We’ll be sure to pass your kind comments on to them.

Thank you again for your support and for choosing KCOM

Kind Regards
Business Team

Noté 5 sur 5 étoiles

Relly happy with unstall

Relly happy with unstall! Joey and Sally were great - couldnt be happier!!

9 septembre 2026
Avis spontané
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Réponse de KCOM Business

Good afternoon Paddy

Thank you so much for your lovely review! We’re delighted to hear that you’re really happy with your installation and that Joey and Sally did such a great job.

We’ll be sure to pass your kind words on to them. It’s fantastic to hear you couldn’t be happier with the service, and we really appreciate you taking the time to share your experience!

Kind Regards
The Business Team

Noté 5 sur 5 étoiles

The advisor I spoke to

The advisor I spoke to , Dan Campion, went above and beyond to resolve the issue I had. Made my day at lot better. Would recommend this company, and especially Dan.

6 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Dan was helpful and to the point with…

Dan was helpful and to the point with my questions and got on with my requirement straight away very pleased with the out come.

24 juillet 2026
Avis spontané
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Réponse de KCOM Business

Good Morning Judith,

Thank you for taking the time to leave us a fantastic review. We're so pleased to hear Dan was able to help with your questions and get everything sorted quickly. We really appreciate your feedback and are glad you're happy with the outcome.

Kind Regards
Business Team

Noté 5 sur 5 étoiles

Excellent job

Excellent job. Staff and engineers working manner is fabulous and fantastic. Good local business.

30 juin 2026
Avis spontané
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Réponse de KCOM Business

Good Morning,

Thank you for your wonderful 5-star review! We're delighted to hear you were happy with our staff, engineers, and service. We really appreciate your support.

Kind Regards
Business Service Team

Noté 5 sur 5 étoiles

Excellent customer service great prices well Dan

Needed to upgrade my phone system in three of my businesses, I had a few people recommended different companies, but I decided to stay with kcom as they are local and I’ve never let me down
I emailed my account manager Dan campion and looked after everything we need very professional very organised
I wouldn’t hesitate recommending him dealing with your system

4 juin 2026
Avis spontané
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Réponse de KCOM Business

Good Morning John,

Thank you for taking the time to leave such a positive review.

We're delighted to hear that you chose to stay with us for the upgrade of your phone systems across your three businesses. It's great to know that Dan provided the professional, organised service you expected and made the process smooth from start to finish.

We'll be sure to pass on your kind feedback to Dan. Thank you for your continued trust in KCOM and for recommending both Dan and our services.

Kind regards,

The KCOM Business Team

Noté 5 sur 5 étoiles

What a fabulous service!

Dan Campion is an absolute star at KCOM Business. Not only did he help me out a great deal, which I appreciate took up a lot of his time and efforts, but he kept me informed every step of the way and is an asset to KCOM Business. Thank you from a very grateful business owner with a short timescale!!!

13 mai 2026
Avis spontané
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Réponse de KCOM Business

Good afternoon Lou,

Thank you for taking the time to leave such a lovely 5 star review. Its great to hear Dan kept you fully informed and was able to provide a solution that meets your business needs. I will be sure to pass on your comments

Kind Regards
Business Team

Noté 5 sur 5 étoiles

Excellent customer service from Dan…

Excellent customer service from Dan Campion! He went over and above to help with our issue. Thank you Dan for excellent customer care.

30 avril 2026
Avis spontané
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Réponse de KCOM Business

Hi Kelly,

Thank you for taking the time to leave us a 5 star review. I am pleased Dan was able to assist with your query. I will be sure to pass on your fantastic feedback to him.

Kind Regards
Business Team

Noté 1 sur 5 étoiles

Well done

Well done, it’s only taken 5months, several missed appointments, endless phone calls and emails to get a working service.

27 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Everything was explained well

22 avril 2025
Avis spontané
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Réponse de KCOM Business

Good afternoon Pamela,

Thank you for taking the time to leave us a 5 star review and lovely comments.

I will ensure that your feedback is forwarded to the correct team.

Kind Regards
Business Service Team

Noté 4 sur 5 étoiles

Unsure how to proceed

I have had some conflicting advice between the various departments - but the last lady I spoke with - Ayo - was very helpful

27 février 2025
Avis spontané
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Réponse de KCOM Business

Good Morning Patricia,

Thank you for taking the time to leave us a 4* review, i am pleased you found Ayo helpful, i will ensure she receives the feedback.

Kind Regards
Business Service Team

Noté 5 sur 5 étoiles

Exceptional customer service

Exceptional customer service

12 février 2025
Avis spontané
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Réponse de KCOM Business

Good Afternoon Rupert,

Thank you for taking the time to leave us a 5* review and fantastic feedback.
I will ensure your feedback is passed to the relevant teams

Kind Regards
Business Service Team

Noté 5 sur 5 étoiles

Great advice and help

Great advice and help
Thank you

31 janvier 2025
Avis spontané
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Réponse de KCOM Business

Good Afternoon Caroline,

Thank you for taking the time to leave us a 5* review and fantastic feedback. I will ensure your feedback is passed to the relevant teams

Kind Regards
Business Service Team

Noté 5 sur 5 étoiles

First class service and very…

First class service and very knowledgeable staff.

10 janvier 2025
Avis spontané
Logo de KCOM Business

Réponse de KCOM Business

Good Morning Tony,

Thank you for taking the time to leave us a 5* review and fantastic feedback. I am pleased you were happy with the service you received

Kind Regards
Business Service Team

Noté 5 sur 5 étoiles

Excellent Customer Services

Very helpful throughout my telephone and online conversations.

2 janvier 2025
Avis spontané
Logo de KCOM Business

Réponse de KCOM Business

Good Afternoon Darren,

Thank you for taking the time to leave us such a fantastic review. I am pleased you were happy with the service you received from us today. I will ensure that the relevant people receive your feedback.

Kind Regards
KCOM Business Service Team

Noté 5 sur 5 étoiles

Very polite and thorough and knowledge…

Very polite and thorough and knowledge of requirements

18 décembre 2024
Avis spontané
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Réponse de KCOM Business

Good afternoon Nigel,

Thank you for taking the time to leave us a five star review. I am pleased to hear that you were happy with the service you received and i will ensure that your feedback is passed on to the relevant teams.

Kind Regards
Business Service Team

Noté 5 sur 5 étoiles

Internet Phone line number.

Sam & Ellie, extremely knowledgeable, understanding and courteous with my unusual phone line dilema. Talked me through all my options and suggested the best resolve, absolutely brilliant. Hopefully their colleagues will progress the problem with the same approach Thank you.

17 décembre 2024
Avis spontané
Logo de KCOM Business

Réponse de KCOM Business

Good afternoon Ian,

Thank you for taking the time to leave us a five star review.

We are delighted to hear you are happy with the service you have received. I will be sure to pass on your feedback to Sam & Ellie.

Kind Regards
Business Service Team

Noté 5 sur 5 étoiles

Great customer service.

KCOM resolved my issue and I am very pleased with the service and the outcome.

2 décembre 2024
Avis spontané
Logo de KCOM Business

Réponse de KCOM Business

Morning Joe,

Thank you for leaving us a 5 star review. I am delighted that we were able to resolve your issue and you were happy with the service received.

Kind Regards
Business Service Team

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