The measure of a good company is when you have a problem. In my case it was an elderly relative who ordered rather too many coins, and not sure where they were from. We tracked that some were from K... Voir plus
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The measure of a good company is when you have a problem. In my case it was an elderly relative who ordered rather too many coins, and not sure where they were from. We tracked that some were from K... Voir plus
L'entreprise a répondu
Super Customer Care. Had an issue with a set of coins that I didn't know had been taken delivery of. After several avenues going down eventually found them after months of not knowing they were delive... Voir plus
L'entreprise a répondu
During the recorded phone call I was told these would be mint, they're not, just a selection of 1953 coins, way over priced but they're a gift for a young lad.
L'entreprise a répondu
The account Managers, listen to what Coinage one collects and for what reason one collects for. So any limited collections or single Coinage, my Account Manager will contact me. We have a dialogue o... Voir plus
At Kensington Mint, we specialise in commemorative coins, drawing on over 25 years of experience in sourcing and supplying some of the most sought-after and rare coins, both in the United Kingdom and internationally. We are committed to offering you expert advice at no charge, guiding you in building the coin collection of your aspirations. Our knowledgeable account managers can effortlessly locate the coins you desire or suggest additions to enhance your collection. Whether you are seeking new releases, the latest sets, or unique coins from various eras and monarchs, we are here to assist you in discovering exceptional pieces that align with your collecting goals. We take great pride in offering the knowledge and expertise necessary to assist our customers in curating collections with highly sought-after items. Through our close collaboration with a network of esteemed suppliers and private collectors, we ensure that the pieces we provide offer both significant historical and collectible value. Each item is meticulously inspected by our team of professionals to guarantee authenticity and pristine condition.
Hinton Chambers, Hinton Road, Bournemouth , BH1 2EF, Bournemouth , Royaume-Uni
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I loved my experience with Kensington Mint, they gave me excellent advice on what coins I was interested in. Excellent customer service, with excellent quality and presentation.
Very very pleased.

Réponse de Kensington Mint
I recently purchased some coins from Kensington Mint, and the entire experience was exceptional. The coins were beautifully crafted, exactly as described, and made for a perfect gift. The presentation was stunning, adding a touch of elegance that the recipient absolutely loved!
The delivery was prompt and arrived on time as promised. Throughout the process, the staff at Kensington Mint demonstrated outstanding professionalism and expertise. They were incredibly knowledgeable, friendly, and went out of their way to be helpful, ensuring all my questions were answered and that I felt supported every step of the way.
If you’re looking for quality products and a smooth, pleasant buying experience, I can’t recommend Kensington Mint highly enough. Their commitment to excellent service and attention to detail truly sets them apart!

Réponse de Kensington Mint
My personal experience with the Kensington mint has been fantastic to be honest, they explain what they have on offer that i may be interested in as i keep In touch with them to see what they have on sale or any great sets that I might be first to buy as i know that the coin sets dont sit long. But I’m just happy that i have kept in touch as i like to try get the best offer.
I just can’t fault the Kensington mint at all, if you’re a coin collector etc then this is definitely the company for you. Ps Thanks guys yous are faultless.. 🪙🪙🪙🪙👍🏻✅

Réponse de Kensington Mint
I have found that products I have received from Kensington mint to be of a high quality and delivered on time without fail. Further more l have found that the service and accounts department also helpful and understanding if necessary to change the date or regularity of the payment required if needed.
I would not hesitate to recommend this company to anyone who is looking for any products they have are looking to purchase.

Réponse de Kensington Mint
I fully recommend Kensington Mint! The lovely Porcher took my order and i cant praise her enough! A high customer commodation to her! I bought but later changed my mind for gold and be rest assured i recieved a full refund without any quibble! 100% trust assured. A professional team and company.

Réponse de Kensington Mint
I'm a new customer to Kensington mint, I've got to say that my experience with them has been a eye opener I'm getting some great knowledge as well as some great pieces, the service is on point, I'm enjoying the experience, hopefully a great future I'd like to thank my personal assistant 'Max" which at the time I didn't know I was going to get an assistant "which is great" on a whole its been great so far and hopefully continues, thanks guys. Looking forward to seeing more..

Réponse de Kensington Mint
Alex gave me a great professional service and company I would certainly use Kensington mint again 💯

Réponse de Kensington Mint
Very helpful team as liased with jo and porshe. Delivery was excellent and was happy with my purchase. Good work team as highly recommend them

Réponse de Kensington Mint
I recently had the pleasure of doing business with Kensington Mint and I couldn't be happier with my experience. The staff was extremely knowledgeable and helpful, guiding me through the process of buying rare coins with ease. The prices were fair and competitive, and I felt like I was getting a great value for my money. The coins I purchased were in excellent condition and exactly as described.
Overall, I would highly recommend Kensington Mint to anyone looking to buy or sell coins. Their expertise, professionalism, and quality of service truly set them apart from other dealers. I will definitely be returning for future purchases.
I’ve been a customer of Kensington Mint for a while now and I’ve always been satisfied with my service. But my last order was outstanding. I received my package and I started opening it and was pleased with how nice it looked then, I opened the box and WOW the presentation box was amazing it blew my mind. For me it could have been anything inside that box was just so perfect and obviously my purchase inside was awesome but it was the presentation that really made me happy. Thank you to Alex and the team for their hard work in putting all this together, thank you David
I ordered a triple coin set from this company after a long phone call from one of their salesman. I believe his name was James.
The coins were not worth the £1999 payable in 3 installments of £666.33 so I called them to return the items. The adviser told me that he would call me back after 15 minutes after speaking to the back office. He never did so I chased again after 2 hours and spoke to Charlie who apologised and agreed that the item would be picked up by Royal Mail which was received the next day as I received email confirmation it had. They said it will be looked at to see it is in the same condition as I received it and then the refund would be sent back of £666.33. It eventually came back to me after a wait.
I thought this was the end of it until I checked my bank account only to find that the £666.33 had been taken out for, no doubt the second installment. They didn't even cancel this so now I am short of money to pay my bills on the 1st of the month unless the monies come back to me!!
This is a nightmare company who call you constantly by harassing you to buy their rare coins at a price higher than Royal Mint would sell them for and then when you want to return an item, they don't return calls quickly or don't bother calling you back at all. This is the second time I had an issue returning an item but this is the first time they have retaken monies that don't belong to them!! I have emailed Charlie Starks , the so called Operations Manager to tell him to reverse the taken monies and ensure it is in my bank account on Monday and I don't care how he does it!!
I won't be buying from this company again after putting so much stress and inconvenience upon me!!
Charlie has responded to my email and has refunded the monies today as requested and that will be the end of our relationship forever!
Absolutely superb service, had an initial problem of my packing going missing however it was quickly resolved and replaced. Excellent communication and will be using them again 👏
what a crap site they dont tell you the price of the coins but want your phone number so they can harrass you with phone calls.
I have had several coin sets from the Kensington Mint recently, they are a a Wonderful set of World War 2 coins.
The presentation box is of exceptional quality and shows the collection off extremely well.
I am delighted with the products that I have received, the delivery times are also very fast.
Friendly customer service spoke to Charlie Starks this morning very friendly and helpful
Excellent service from Porsche,Alex and Scott. Items delivered as stated and excellent quality.
I talked to Alex today about my order of the queen's coronation coin set . And he was way more then help full to help resolve my issue all I wanted was to be told it was coming. But we went out of his way to see that my order in question is shipped immediately and that he would see to it himself. He couldn't apologise enough ( he didn't have to ) . And he assured me for my trouble that I will be given credit for my late order of his own back . I can't thank him enough. I couldn't wish for better . Thanks again Alex
Very happy with my collection lots of lovely pieces great customer service all the staff are very friendly always happy to help I would highly recommend Kensington mint to anyone.
Gift was well presented better than expected would definitely re order from you
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