Keratinrevolution Avis 

151
TrustScore 4.5 sur 5

4,3

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Have used the Smooth and Moisture shampoo and conditioner for over 2 years. Recently tried another well known brand... Swiftly reordered the keratin revolution shampoo and conditioner after... Voir plus

Noté 5 sur 5 étoiles

Yes ive not started using it yet, but will write a review when i get using it for a week or two

Noté 5 sur 5 étoiles

Lucia at Keratin Revolution had been amazing so helpful and knowledgeable, nothing is too much trouble and always there for support, answering my every query🙏 There product range is so luxurio... Voir plus

Noté 1 sur 5 étoiles

Purchased 2 products from this shambolic company ,Wished I never bothered .After using product 3 times developed a really bad irritation from the products stopped using immediately .Reported the issue... Voir plus


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

151 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,3

Tous les avis

(151)

19 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Made my hair worse

I purchased the silk coat at £30. I followed the instructions and have used it twice. There is no difference to my hair except very dry and frizzy. I have requested a refund as it didn't meet my expectations.
Order no 14616
Sent emails and don't get any response

26 mai 2024
Avis spontané
Noté 1 sur 5 étoiles

Products out of stock but still lets you order.

Aloud me to order products on next day delivery that were out of stock, didn’t inform me of this Untill I questioned it, had to look for a new supplier as this was needed for a salon treatment. Requested a refund before the product was dispatched as it said this was aloud, request ignored and product then sent out , now having to process a refund again and send back.
Bad communication and customer service

26 janvier 2024
Noté 4 sur 5 étoiles

Too early to tellLike the product

Like the product, but my hair is really thick so found it hard to judge whether I’d put too much on. I’m not enough but it has made my hair straight but I think I put too much on because it’s greasy at the roots that’s why I have ordered four stars hasn’t said five.

26 janvier 2024
Noté 4 sur 5 étoiles

This would have been a five star but…

This would have been a five star but due to the customer service I rated it a four.

I ordered the product however there was a glitch with the online order and I realised that I purchased the item twice.
When I realised I contact the company via
Email but the response took too long, by the time they responded I have received the order I even tried to call via WhatsApp message but no reply.
I cancelled the second purchase but again the order was shipped out I spoke with Nina and was told that I wasn’t able to return back the item because I accepted the delivery.
I do feel that the time to deal with customers inquiries is too slow as this has now dented my pockets as I just wanted one order placed instead of two.

When the parcels did arrive a few of the products arrived leaking and one package arrived broken. Which is such a shame as the packaging is lovely.

However in regards to the actual product it is amazing the time to do the service is also amazing the results on afro Caribbean hair is a 10/10 the products smell amazing and I would recommend

22 décembre 2023
Avis spontané
Noté 1 sur 5 étoiles

This company took my money straight…Avoid!

This company took my money straight away when they didn’t even have the stock available. And then didn’t even communicate this. I now am trying to get a refund. Very difficult to communicate with a robot. I wish I had never placed the order. Avoid, avoid avoid!

18 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Brilliant products

Brilliant products. If you’re expecting a permanent straighter this isn’t for you and sometimes where people get confused. I have used a different well known brand of keretin treatment and this is so much easier smells nicer and works brilliantly. Quicker to apply and not too gloopy. The shampoo and silk coat hair treatments are fantastic. I love it and being a hairdresser for 20 + years I have used a lot. I had one item missing from an order which hasn’t happened before and they sorted it out immediately and arrived delivered to the door very next day. Helped me if I’ve had any questions about things and definitely will be signing up to do the course and sign up to their specialist programme. Clients have loved it

28 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Ordering

Ordering was easy, received all products that was stated in the pack, packed well, no damaged items, however the delivery was a bit slow.

27 juillet 2023
Noté 5 sur 5 étoiles

This product is amazing from the 1st…

This product is amazing from the 1st use my hair felt amazing..Normally it takes me 5 mins to comb my hair after it’s been washed I do it small sections but with this I could comb it in just 2..I no it’s not cheap but a little goes along way..My hair is very thick and it’s gone tight curls with medication I’m on ..It’s gone from wavy to Afro tight curl..It last and feels soft until ur next wash .. I will definitely use this from now on ..I really am amazed at the difference from the very 1st use…

25 juin 2023
Noté 5 sur 5 étoiles

Very happy with keratin revolution

I’m new to keratin revolution. I have used it on two clients so far and it’s been fantastic! I’m really pleased with it. Customer service have been helpful too! Smells nice aswell :)

12 juillet 2023
Avis spontané
Noté 5 sur 5 étoiles

Great service everytime

Great service every time. Products are beautiful and very professional. I have been trained by this company for 3 years now and they never fail me.

23 juin 2023

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus