Key-Assist.co.uk Avis 

Put key on seat when loading car. Unfortunately the lock button was activated so when one of my party closed the door we were unable to re open it. RAC put me in touch with your company, there happened to be one person on call that day( Boxing Day) who assisted us. It was an expensive call out of £300 which only took the representative a minute or two.

Guy was helpful and it took just a few minutes to open the car.

Locked our young dog and the car keys inside the car at 5.45pm the day before Xmas eve. Called key assist and got stung for £270 when the average, we now learn, is £150. Blatant exploitation..

Quick and reliable service! Very happy with the staff responded to locking my keys in the car. Recommended

The lock broke on our car and the key fob wasn’t working despite new batteries, so we were locked out completely. Pat arrived and set to the task with incredible perseverance and skill; eventually managing to place a key into the ignition via a small gap in the door created by use of a series of inflatable airbags. Despite the first couple of strategies not succeeding, Pat would not be defeated, and worked late into the evening to get us into the vehicle. Exceptional service for which we are very grateful indeed - thank you Pat!

So when I phoned up I explained what my problem was and asked if they were able to help me.
I had changed the battery in my key fob for my suzuki swift and the red key was flashing on my dash board which indicates that the key needs to realigned to the car/immobiliser.
I was told that this would not be a problem and took a payment off me for 204.00 and informed me that in the likelihood they were not able to fix the problem the payment was nonrefundable. I asked again if they were able to sort my car problem out and they were really hopeful they could.
So a lovely helpful guy came out and tried to realign the key to my car to no avail. He even phoned a more experienced person who told him to make me a key and try that way. Give him his due he did this but after this didn't work he informed me that my key needs to be aligned to my immobiliser so I asked him why he couldn't do this as on the site it states immobiliser problems
Told me he didn't have the machine to do this........ So I paid 204.00 unrefundable and my car still won't start because of this problem. Plus he immobiliser my remote key fob so I have to lock it manually.
Not happy with the expense and I was informed that the office would contact me as they should know someone in my area who could help me. All I received from them was a message for a review so here it is.

Out of about 10 companies I contacted to make and programme two Vauxhall keys they were the ONLY company to respond immediately. The tech arrived a little late on the appointed day, the day after contacting them but within twenty minutes the job was done without the slightest fuss or bother. Amiable and very helpful the tech was superb at his job. I can't really say whether the price was competitive or not as no other company responded but two new programmed and cut
on site flip fob keys cost £320 Inc vat. I believe that is well below dealership prices but maybe more than a local independent would charge...IF YOU CAN GET ONE!. It is what it is and I am happy with the service.

Lee came out to my car which I didn’t have a key for at all! He was brilliant and professional!

Very please with the service provided.Arrived on time.very polite gentleman. Job done very professionally. I will highly recommend this company. And good customer service and very polite.

So grateful for the service that I got having my van mobile for getting to work and being my home on wheels 😁

At first reluctant to use their services. I went to Honda dealership to order a new key. I was told that it will take 5 to 7 working days to get me a spare since it has to come from Belgium then once in I had to go to the branch which was 15 miles away to pick it up. I was impressed with this company how efficient they were

Rubbish not ordered from this site

I lost the key to the side door of my garage and Jason arrived within one hour of my phone call even though I said it wasn’t an emergency and I wasn’t charged extra for this exceptionally fast response. Jason had the door open within ten minutes. I was delighted and CHL Locksmiths will be the only people I call if I ever lose house/car/garage keys in the future. An excellent service.

Tom was professional, honest and very helpful, you couldn't have sent a better technician! Key coded and provided within 20mins, he even changed the battery in my original key. Couldn't ask for a better service, the lad is a credit to your company.

Had my car key stolen when house was robbed car out same day I contacted them reprogrammed 2 new keys on same day I contacted them.

The most friendliest guy came to our rescue (Peter) 100% recommended this company we was kept updated of when he would arrive and he even gave us a call when he was nearby
If I ever (hopefully not) lock my keys in my boot again these would be the company I would call on Fully recommend

I was deceived by your office staff. I was told that as the car was in near Portsmouth (25 miles from my home) that your operative was carrying out a couple of jobs nearby. I had to wait eight hours for the man. I repeatedly rang your office all day only to be missinformed (that is a polite phrase you do not deserve). He did an excellent job when he arrived at 8PM, appaling service from your office.

I called up Key Assist after my dad locked his keys in the car boot halfway across the country. Tom and Matt on the phone were super helpful and were able to get someone out to my dad within the hour. Everything was efficient and timely, along with the reassuring confidence that they could definitely help. I would recommend their service to others if you’re ever stuck and need a helping hand. Stewart who worked on my dad’s car was also very communicative and helpful.

My dad said: Great service, life saver, quick and efficient, would certainly recommend

Much better service than the AA who wanted me to sign a disclaimer as they may damage my door, upgrade my cover to home start at a cost, call my bank to do this myself as well as pay a call out fee. The gentleman asked if I minded him accessing my car without anyone being there as I was not yet home from a funeral. Job was done and keys were posted before I got home. I received a text notification to tell me the job was done and paid just one call out payment. Would highly recommend, fast and convenient.