A first class service starting from the call to kgm to explain our bad luck, as a stone had been thrown from the wheel of a vehicle on the motorway and hit our Motorhome windscreen cracking the sc... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Took 18 months and an Ombudsman investigation to get a sensible offer on my MX5. I am quite happy to continue to ACCURATELY describe my experience with KGM. I will do this in a series of reviews. Ask... Voir plus
L'entreprise a répondu
I WAS TOLD TO HAVE MY WINDSCREEN FITTED BY AN ALTERNATIVE SUPPLIER AND PAY FOR IT, I WAS TOLD I WOULD BE REIMBURSED FROM MY INSURANCE COMPANY. THIS I DID AND I WAS REIMBURSED PROMPTLY WITH NO FUSS. TH... Voir plus
L'entreprise a répondu
Other companies could learn a lot from KGM I had an issue, they reached out to me & resolved without hesitation. Great communication from them, resolved super fast, exactly how an issue shoul... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Specialist Insurer with a team of UK based experts understanding the needs of our customers enabling delivery of excellent customer service.
Coordonnées de contact
Royaume-Uni
- kgmus.co.uk
4,0
Bien
917 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Quick and efficiant
Professional service, no quibble. Will always recommend to others. Tjanks
22 juin 2026
Réponse de KGM Insurance
Thank you for your feedback, it’s always great to hear when we are getting it right/meeting the high standards we strive for. We hope to continue to support you as a customer in the future.
Thanks again
KGM Underwriting Services
very good from making claim to having a…
very good from making claim to having a replacement windscreen
28 mai 2026
Réponse de KGM Insurance
Thank you for your feedback, it’s always great to hear when we are getting it right/meeting the high standards we strive for. We hope to continue to support you as a customer in the future.
Thanks again
KGM Underwriting Services
Everyone I spoke to was very helpful
Everyone I spoke to was very helpful. Everything went to plan and rear windscreen mended by a very helpful chap
23 mai 2026
Réponse de KGM Insurance
Thank you for your feedback, it’s always great to hear when we are getting it right/meeting the high standards we strive for. We hope to continue to support you as a customer in the future.
Thanks again
KGM Underwriting Services
Removed old screen and fitted new…
Removed old screen and fitted new screen without any damage to bodywork. Fitter done a very good job.
4 juin 2026
Réponse de KGM Insurance
Thank you for your feedback, it’s always great to hear when we are getting it right/meeting the high standards we strive for. We hope to continue to support you as a customer in the future.
Thanks again
KGM Underwriting Services
Réponse de KGM Insurance
Thank you for your feedback, it’s always great to hear when we are getting it right/meeting the high standards we strive for. We hope to continue to support you as a customer in the future.
Thanks again
KGM Underwriting Services
The communications was really good
The communications was really good. Responses were quick and helpful. I was kept informed all along. Staff on the phone were really helpful and understanding
20 avril 2026
Réponse de KGM Insurance
Thank you for your feedback, it’s always great to hear when we are getting it right/meeting the high standards we strive for. We hope to continue to support you as a customer in the future.
Thanks again
KGM Underwriting Services
If I could give zero stars I would!
If I could give zero stars I would!
Unfortunately had to submit a claim due to being hit by an idiotic driving undertaking me on a slip road! After submitting evidence showing me clearly not at fault, they’ve submitted a 50/50 plea to the other insurer (Which I am still disputing via Solicitors they’ve now instructed!)
Avoid, avoid, avoid!
23 juin 2025
Réponse de KGM Insurance
Thank you for your feedback. At KGM we welcome the opportunity to put things right for you and always strive to deliver outstanding service. If you would like to tell us more about your situation which you have highlighted in your review please contact our complaints team on 020 8530 7351 or complaints@kgmus.co.uk
Réponse de KGM Insurance
Thank you for your feedback, it’s always great to hear when we are getting it right/meeting the high standards we strive for. We hope to continue to support you as a customer in the future.
Thanks again
KGM Underwriting Services
Replacement windscreen required
Replacement windscreen required, easy authorisation and booking with nominated supplier. Repair carried out on agreed date and time. Thank you.
29 mai 2026
Réponse de KGM Insurance
Thank you for your feedback, it’s always great to hear when we are getting it right/meeting the high standards we strive for. We hope to continue to support you as a customer in the future.
Thanks again
KGM Underwriting Services
Company were prompt and arrived on…
Company were prompt and arrived on time. Excellent repair to windscreen
5 mai 2026
Réponse de KGM Insurance
Thank you for your feedback, it’s always great to hear when we are getting it right/meeting the high standards we strive for. We hope to continue to support you as a customer in the future.
Thanks again
KGM Underwriting Services
First class *****
5 juin 2026
Réponse de KGM Insurance
Thank you for your feedback, it’s always great to hear when we are getting it right/meeting the high standards we strive for. We hope to continue to support you as a customer in the future.
Thanks again
KGM Underwriting Services
The whole process was seamless and…
The whole process was seamless and efficient. The person at Auto Windscreens was helpful and courteous when I made the appointment then when I went to get the repair carried out I needed a quick turnaround and the staff were more than happy to oblige. Excellent service.
18 mai 2026
Réponse de KGM Insurance
Thank you for your feedback, it’s always great to hear when we are getting it right/meeting the high standards we strive for. We hope to continue to support you as a customer in the future.
Thanks again
KGM Underwriting Services
Windscreen chip
Trouble making the booking but the job went well, can still see a mark in the glass
7 mai 2026
Réponse de KGM Insurance
We appreciate your feedback. We're sorry to hear about the booking difficulty and the mark.
We will feed this back to our supplier.
Kind Regards
KGM Underwriting Services
Réponse de KGM Insurance
Thank you for your feedback, it’s always great to hear when we are getting it right/meeting the high standards we strive for. We hope to continue to support you as a customer in the future.
Thanks again
KGM Underwriting Services
Damaged windscreen replacement
They damaged my van and have done nothing to fix the problem. I called the company dealing with the claim and they put me back through to National Autowindows!
15 mai 2026
Réponse de KGM Insurance
Thank you for your feedback. At KGM we welcome the opportunity to put things right for you and always strive to deliver outstanding service. If you would like to tell us more about your situation which you have highlighted in your review please contact our complaints team on 020 8530 7351 or complaints@kgmus.co.uk
Réponse de KGM Insurance
Thank you for your feedback, it’s always great to hear when we are getting it right/meeting the high standards we strive for. We hope to continue to support you as a customer in the future.
Thanks again
KGM Underwriting Services
Réponse de KGM Insurance
Thank you for your feedback, it’s always great to hear when we are getting it right/meeting the high standards we strive for. We hope to continue to support you as a customer in the future.
Thanks again
KGM Underwriting Services
Réponse de KGM Insurance
We appreciate you sharing your experience. You will see correspondence on 20th May, relating to the current position.
Kind Regards
KGM Underwriting Services
Stress-free experience
Helpful and friendly staff from the first phone call when reporting windscreen damage to the operatives in the repair workshop. All in all an stress-free experience.
16 avril 2026
Réponse de KGM Insurance
Thank you for your feedback, it’s always great to hear when we are getting it right/meeting the high standards we strive for. We hope to continue to support you as a customer in the future.
Thanks again
KGM Underwriting Services
The highest quality of professional…
The highest quality of professional service and care! Please keep up your excellent service!
30 avril 2026
Réponse de KGM Insurance
Thank you for your feedback, it’s always great to hear when we are getting it right/meeting the high standards we strive for. We hope to continue to support you as a customer in the future.
Thanks again
KGM Underwriting Services
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