A first class service starting from the call to kgm to explain our bad luck, as a stone had been thrown from the wheel of a vehicle on the motorway and hit our Motorhome windscreen cracking the sc... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Took 18 months and an Ombudsman investigation to get a sensible offer on my MX5. I am quite happy to continue to ACCURATELY describe my experience with KGM. I will do this in a series of reviews. Ask... Voir plus
L'entreprise a répondu
I WAS TOLD TO HAVE MY WINDSCREEN FITTED BY AN ALTERNATIVE SUPPLIER AND PAY FOR IT, I WAS TOLD I WOULD BE REIMBURSED FROM MY INSURANCE COMPANY. THIS I DID AND I WAS REIMBURSED PROMPTLY WITH NO FUSS. TH... Voir plus
L'entreprise a répondu
Other companies could learn a lot from KGM I had an issue, they reached out to me & resolved without hesitation. Great communication from them, resolved super fast, exactly how an issue shoul... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Specialist Insurer with a team of UK based experts understanding the needs of our customers enabling delivery of excellent customer service.
Coordonnées de contact
Royaume-Uni
- kgmus.co.uk
4,0
Bien
917 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de KGM Insurance
Thank you for your feedback, it’s always great to hear when we are getting it right/meeting the high standards we strive for. We hope to continue to support you as a customer in the future.
Thanks again
KGM Underwriting Services
Friendly service and repair work done…
Friendly service and repair work done to a high standard and in good time.
19 novembre 2025
Réponse de KGM Insurance
Thank you for your feedback, it’s always great to hear when we are getting it right/meeting the high standards we strive for. We hope to continue to support you as a customer in the future.
Thanks again
KGM Underwriting Services
Not quick in sorting repair and thcoulfe…
Not quick in sorting repair and the garage chosen for the repair was inconvenient.
24 novembre 2025
Réponse de KGM Insurance
Thank you for your feedback.
We will review the handling in this case to see if there is anything we need to change to improve delivery of service.
Thanks again
KGM Underwriting Services
I was too scared before thinking it was…
I was too scared before thinking it was going to questions on questions
8 décembre 2025
Réponse de KGM Insurance
We appreciate your feedback and are glad you overcame your initial concerns. It's great to know you had a positive experience!
Though an incident is never pleasant
Though an incident is never pleasant, that lack of delay in their response on the telephone, and the clarity of response was much appreciated.
8 décembre 2025
Réponse de KGM Insurance
Thank you for your feedback, it’s always great to hear when we are getting it right/meeting the high standards we strive for. We hope to continue to support you as a customer in the future.
Thanks again
KGM Underwriting Services
The aquaplaner’s. Regret
Although I had a bad experience with my car only the second in 55 years or driving, the Cavalry team and KGM have been excellent in the way they processed the claim they were all well trained, polite, compassionate and although my car was a bad experience they way you all dealt with it was a credit to KGM , it helped me to come to terms with my accident , of which I am truly sorry about . Unfortunately because that’s my second , first one was I backed my Motorhome into what I thought was long grass but it was a bank and the bumper that’s like wet cardboard folded,, I am not allowed to insure with you anymore which is a shame , I know two hits and you are out , the only two in 55 years of which has really upset me , I am now insured with you with my model until August and then I’ve got to look elsewhere don’t want to but you have your rules and it was my fault but just want to say you have been brilliant and Thankyou Brian Kirkham
11 novembre 2025
Réponse de KGM Insurance
Thank you for your feedback, it’s always great to hear when we are getting it right/meeting the high standards we strive for.
Thanks again
KGM Underwriting Services
I would happily and honestly recommend…
I would happily and honestly recommend this insurance company, I delth with a absolute lady her name was Tina bacon, she was honestly the best....
And the rest of the team.
Thank you.....
27 novembre 2025
Réponse de KGM Insurance
Thank you for your feedback, it’s always great to hear when we are getting it right/meeting the high standards we strive for. We hope to continue to support you as a customer in the future.
Thanks again
KGM Underwriting Services
Fabulous team...went above and beyond…
Fabulous team...went above and beyond to help me during the claims process when my bike was stolen..never thought I would ever give an insurance company 5 stars but this company deserves it.
26 novembre 2025
Réponse de KGM Insurance
Thank you for your feedback, it’s always great to hear when we are getting it right/meeting the high standards we strive for. We hope to continue to support you as a customer in the future.
Thanks again
KGM Underwriting Services
Réponse de KGM Insurance
Thank you for your feedback, it’s always great to hear when we are getting it right/meeting the high standards we strive for. We hope to continue to support you as a customer in the future.
Thanks again
KGM Underwriting Services
Réponse de KGM Insurance
Thank you for your feedback, it’s always great to hear when we are getting it right/meeting the high standards we strive for. We hope to continue to support you as a customer in the future.
Thanks again
KGM Underwriting Services
Réponse de KGM Insurance
Thank you for your feedback, it’s always great to hear when we are getting it right/meeting the high standards we strive for. We hope to continue to support you as a customer in the future.
Thanks again
KGM Underwriting Services
Pleasant staff
Pleasant staff, good updates on progress as events happened. Overall took quite a long time and it was hard to get a forecast of completion. Job completed to a good standard.
20 octobre 2025
Réponse de KGM Insurance
Thank you for your feedback, it’s always great to hear when we are getting it right/meeting the high standards we strive for.
Appreciate there appears to have been a delay in repairs, this was due to additional work being found upon inspection and additional parts having to be ordered.
We hope to continue to support you as a customer in the future.
Thanks again
KGM Underwriting Services
It’s a great and very good help
18 novembre 2025
Réponse de KGM Insurance
Thank you for your feedback, it’s always great to hear when we are getting it right/meeting the high standards we strive for. We hope to continue to support you as a customer in the future.
Thanks again
KGM Underwriting Services
Réponse de KGM Insurance
Thank you for your feedback, it’s always great to hear when we are getting it right/meeting the high standards we strive for. We hope to continue to support you as a customer in the future.
Thanks again
KGM Underwriting Services
Réponse de KGM Insurance
Thank you for your feedback, it’s always great to hear when we are getting it right/meeting the high standards we strive for. We hope to continue to support you as a customer in the future.
Thanks again
KGM Underwriting Services
Claim making, made simple
The process of making my claim after wrecking my car was remarkably straightforward, everyone I spoke to was very helpful and efficient.
10 novembre 2025
Réponse de KGM Insurance
Thank you for your feedback, it’s always great to hear when we are getting it right/meeting the high standards we strive for. We hope to continue to support you as a customer in the future.
Thanks again
KGM Underwriting Services
Super clear and supportive
Super clear and supportive. Made a stressful situation feel way less stressful.
13 novembre 2025
Réponse de KGM Insurance
Thank you for your feedback, it’s always great to hear when we are getting it right/meeting the high standards we strive for. We hope to continue to support you as a customer in the future.
Thanks again
KGM Underwriting Services
My car is now looking amazing
My car is now looking amazing. The company in Manchester were just 100%. The person who took the details of my accident was named Joshua and I found his attitude bad. I obviously bored him with my answers and he was curt and made me feel uncomfortable. That was the first time in 50+ years that I have damaged a car and I felt bad enough without young Joshua’s attitude
5 octobre 2025
Réponse de KGM Insurance
Thank you for your feedback, it’s always great to hear when we are getting it right/meeting the high standards we strive for. We hope to continue to support you as a customer in the future.
Thanks again
KGM Underwriting Services
Fast and easy
Got dealt with very quickly. No waiting. Curtesy car provided. Made day to day living a little more normal. A good paint job carried out
16 octobre 2025
Réponse de KGM Insurance
Thank you for your feedback, it’s always great to hear when we are getting it right/meeting the high standards we strive for. We hope to continue to support you as a customer in the future.
Thanks again
KGM Underwriting Services
Very helpful
Very helpful. Clear and concise explanations of everything about the claim.
6 novembre 2025
Réponse de KGM Insurance
Thank you for your feedback, it’s always great to hear when we are getting it right/meeting the high standards we strive for. We hope to continue to support you as a customer in the future.
Thanks again
KGM Underwriting Services
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