KGORGE Avis 

461
TrustScore 4 sur 5

4,1

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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

The sun shade that we received in our order was perfect for our space! It was clean, very sturdy and seems to be a very high quality construction. It has held up very well through several storms alre... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I wanted to say a big thank you to Kgorge for exceeding my expectations which is very rare these days. From my first email with lots of questions and need for special sizing, to their final emai... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Fast delivery and great material, but narrow shape taper I recently ordered an offset triangle sun shade, and I was very impressed by the turnaround time—it was produced and shipped in record time... Voir plus

Noté 5 sur 5 étoiles

Beautiful and functional curtains. Not only do they add a touch of class to our screened-in porch, but they block the strong afternoon sun and they help keep rain out. I also want to mention that I h... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de rideaux
  2. Magasin d'ameublement d'extérieur

Écrit par l'entreprise

KGorge is an outdoor living brand specializing in custom shade solutions designed to make outdoor spaces more comfortable, functional, and enjoyable. Our core products include custom sun shade sails, outdoor curtains and installation hardware, with a strong focus on made-to-measure solutions for patios, decks, pools, gardens, and other residential or commercial outdoor spaces. With flexible customization in size, shape, color, fabric, and installation options, KGorge helps customers find practical shade solutions for both standard and unique outdoor environments. We are committed to combining reliable quality, thoughtful design, and personalized customer support to help customers create outdoor spaces that truly fit their needs.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

461 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 83 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,1

Tous les avis

(461)

30 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Beautiful

These are the best curtains I have purchased. They are beautiful and look great in my office. This is the best brand I have purchased, and I will only buy curtains from them.

8 octobre 2022
Avis spontané
Noté 5 sur 5 étoiles

The outdoor curtains are great!

The outdoor curtains we purchased work great and are just as we expected. Shipping of the curtains was fast with upgraded shipping. The tie backs took longer to arrive than we had hoped, which we were not told would be the case. Even with that delay, the curtains were the most important part for us and we were happy with the quality, so we bought more for the rest of our patio.

15 octobre 2022
Avis spontané
Noté 1 sur 5 étoiles

Don’t do it

Anything marked as blackout panel isn’t actually a blackout panel. They have a no working customer service number on their website. They are based in China so returns are unfeasible and if you write an email to cancel your order I’m time they will still send your items knowing that you won’t pay return shipping in China.

1 août 2022
Avis spontané
Logo de KGORGE

Réponse de KGORGE

Dear customer,

Thank you for your support.
We are very sorry that our product did not meet your expectations.
But your order has exceeded the returnable time.
1. According to our return policy, this situation is not allowed to return.
We have a 7-day "remorse returns" policy, where customers of our online store kgorge.com can return standard size items (customized & made-to-order products not applicable) to us in its original condition for a refund, within 7 days of delivery (postmarked date).
Please refer to our returns policy: https://kgorge.com/pages/return-refund-policy
2. We have warehouses in China and the United States.
And our return address is in the United States. Please check it again.
If you have any questions, please feel free to contact us.
Have a nice day!

Best regards,
Amy

Noté 5 sur 5 étoiles

Great quality and fast service.

We ordered curtains for our patio and they arrived sooner than we expected. The quality of material was very surprising. The curtains are excellent quality, look and feel fantastic, and despite being in the weather all day every day, are in really good shape.
This was a good experience and I plan to order more soon.

17 janvier 2023
Avis spontané
Noté 5 sur 5 étoiles

Exactly what I ordered

Exactly what I ordered! Website did a great job of describing the items so you know what you're receiving. My curtains look great on my patio.

11 juillet 2022
Avis spontané
Noté 5 sur 5 étoiles

Velvet Green Curtains—excellent!

I bought two indoor velvet curtains. They came on time and look very sophisticated (especially for the price). I had no issues with shipping and would recommend this product and company.

20 octobre 2022
Avis spontané
Noté 5 sur 5 étoiles

Quality and Expansive Selection

The quality of the outdoor curtains I received was excellent. A friend of mine saw them and ordered a set of his own. They are vibrant, thick and waterproof. I got a set that has the weights to stop motion in the wind and love it. I did not think I would be able to get something that spanned 12 feet, but they had curtains and rods that worked exactly the way I was hoping.

5 décembre 2022
Avis spontané
Noté 5 sur 5 étoiles

These curtains are awesome

These curtains are awesome, I use them on my lanai outdoors to block the sun, they work perfect and Tony surprise they also repel the rain. We love them, and ordered a second pair for another area outdoors.

20 décembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Lovely curtains!

Lovely curtains!!! Don’t hesitate - great quality, consistent coloring as we ordered several panels in different sizes. Beautiful at a great price

1st order came directly from China and it took about 2-3 weeks. 2nd order arrived in 3 days - overall very impressed!

1 novembre 2022
Avis spontané
Noté 4 sur 5 étoiles

good and heavy qualitiy, but only one suppport rod

The sail is of good and heavy qualitiy. The only negative is a missing second support rod, because the sail is rectangle. So one edge is hanging loose?! Why is there only one in the package?

9 janvier 2023
Avis spontané
Logo de KGORGE

Réponse de KGORGE

Dear customer,

Thank you so much for your review and support.
1. There is only one rod in your order, please check it!
2. If you need the second rod, you need to reorder it.
For being a preferred customer, I have sent an email with a huge 20% discount coupon for you.
If you have any questions, please feel free to contact us.
Have a nice day!

Best regards,
Kgorge.com

Noté 1 sur 5 étoiles

We purchased outdoor curtains for a…

We purchased outdoor curtains for a patio in our backyard. I actually spoke with someone in the phone who directly assisted me. I was told they were made in the USA, durable, fade proof and would withstand the outdoor elements.
None were true.
The company did not care, they refused to do anything.
Do not spend your money here!

6 janvier 2023
Avis spontané
Logo de KGORGE

Réponse de KGORGE

Dear customer,

Thanks for your order and we are sorry for the inconvenience.
Your feedback let us know that customer service problems still need to continuously improve efficiency. Please allow me to express my sincerest apologies on behalf of my team.
Could you please send us your order number? Please be sure to promptly confirm and then reply to us, we must try our best to solve your problems to your satisfaction.
Looking forward to your quick reply.

Best regards,
Kgorge.com

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