KHP Avis 

Superb service from KHP, Snodland. Made initial enquiry about selling my property, and within 2 days Jack was round for a valuation and was very professional and wasn’t pushy at all (like most). Gave us time to think about options and for us, in the end, it was a no brainier to go with them! Property sold in a matter of days for the exact price we were advised on. Great service from the whole team... always polite on the phone and also followed up when they promised too. Massive, massive thanks to Jack and the whole team at Snodland. If we sell again, we know where we will be going!! KHP!! Cheers guys!!

From the initial meeting with Brad to value my old property, to the final handover of keys to my new one the whole team at KHP were nothing short of exceptional. Friendly, prompt to respond and they sold my property for more than I expected in less than a week. Perfect!

Caroline needs a special mention. You really helped to progress the chain, where others didn’t. You were informed, knowledgable and sympathetic when the going got tough. Thanks very much for being a professional. Paul & Sally.

Amazing services and very friendly staff. Used this company to sell my house and buy my new house and they made it so stress free and kept me informed every step of the way! Thank you very much!

A very big Thank you to KHP and the team from selling my home with ease and getting me through to completion. Louise and Caroline especially thank you so much for all your professionalism, help , guidance and hard work to make my move happen in the tight timescales.

I felt KHP staff are very blasé. Right from the beginning the communication was very difficult. I had to ring the KHP offices several times to request an application form for the property I was interested in renting. Even though I was told that it would be sent the day before. I had call KHP three times on the same morning before the form even materialised. I also lied to by one of the agents that I spoke to, this person said “i am really sorry the email has not come through to you.”
He said “I thought your email ended in gmail.com and not googlemail.com”. 😂

At this juncture I was merely exercising my rights out of principle because it was quite evident that no one at KHP genuinely wanted to help me. The lasting impression left on me is to only work with businesses who act professionally and make clients feel welcome.

Ps.
I was told the landlord of the place I wanted to rent rejected my application because they are seeking a non-guarantor tenant 🤪😂

FYI-
Ive been a private tenant for past three years without any issues whatsoever. No late or missed payments, Good relationship with all the neighbours and flat is maintained to high standard. Moreover my guarantor owns multiple properties and have an Income of around 150k/year not to mention the excellent credit history. This person has also been my guarantor for past three years.

*reply to khp.me

👏🏿 The ethos and ethics of kph.me are clearly demonstrated in your response.

I cannot recommend the team in the Snodland office highly enough - with a special mention to Caitlin and Jack who have been highly professional throughout. Communication was always excellent and any queries were always dealt with promptly and successfully. If you want an agent who is going to work hard for you, either buying or selling, then I would urge you to use KHP.

From valuation, viewings and finally the sale of our property through KHP, we couldn't be more pleased with the service we've received from Be and team at KHP. They have been professional, friendly and responsive consistently throughout the sale process and kept us informed of progress throughout. We have no hesitation in recommending them to anyone looking to sell their property.

Great service. Kept fully up to date throughout the whole process.
Very efficient and 10 times better than a lot of other estate agents have I used in the past.
India was extremely helpful and pleasant to deal with. Many thanks.

I thoroughly endorse the team at Kings Hill specifically, but not exclusively, Nick, Be, Julie and Brad for all the work they did marketing and selling our property.
I was of the view, with the advent of RightMove et al, that all Estate Agents were much of a muchness.
KHP have completely changed my opinion.
I first met Be at the Kings Hill office one Saturday in October and, unbeknown to her, overheard (and was very impressed with) her side of the conversation she was having with someone who had viewed a property on your books. We then had a “frank” discussion where she advised me that our existing agent were definitely not the best agent for our property! This prompted a meeting with Nick a few days later. We felt very comfortable with his approach and suggestions.
It definitely felt that KHP were different and not at all the same!
The timeline from signing with KHP to receiving an offer was 2 weeks. The time from offer to exchange was just under 12 weeks, which I believe is quite good in the current situation, but seemed almost interminable to us! Throughout the process Julie was great, keeping me informed and putting up with my continual updates! I definitely felt that she had our backs, very reassuring.
We finally completed, 15 weeks from accepting the offer.
Thank you again. All Estate Agents are NOT the same

We've rented two properties so far through KHP and the experience has been outstanding. India went above and beyond to get us into our new home as quickly as possible, and I'm really pleased with how friendly, polite and efficient she's been. Fantastic service, thanks KHP!

I bought my house through KHP 5 years ago, and they went the extra mile so it was a no brainer going back to sell it. Again they excelled with their service and back up in what is such a stressful process! No false promises just to pacify, but straight talk and ensuring expectations were kept in check! Julie is a star!

We have just purchased our house through your Snodland branch and from the beginning all the staff were lovely when facilitating viewings. Once we decided to purchase Emily Hobbs became our contact.

Now our experience of moving has been very stressful, we sold our shared ownership property through Urban Moves and found the staff and Managing Director to be rude, arrogant and didn’t care about me and my family whatsoever despite that fact we were paying their bill. They didn’t want to fight for us when it meant making us homeless to save the house chain. They only cared about the buyer.

as someone that suffers with anxiety I needed to be updated throughout the process. My solicitor wasn’t brilliant, urban moves were awful but you’ll be pleased to hear Emily was fantastic.
Emily Hobbs was a godsend throughout the whole process.
She not only kept us updated but also went beyond expectations and on occasions phoned solicitors and my estate agent to try and find out what was going on on a number of occasions.
We felt that she actually treated us like human beings rather than just another sale. I do not know if she works on commission but she did not give me an impression she was. She was caring and sympathetic and although she probably got annoyed with the amount of times we contacted her she never presented herself that way.

Not only will we be recommending KHP to all our family and friends but if/when we decide to move again we have not reservations about who we will use.

We just wanted to say a massive thank you as if it wasn’t for her we wouldn’t have moved before Xmas and likely that the chain would have collapsed and we may have lost this house.

I have found the customer service from KHP to be outstanding.
The team - particularly Be, but also Julie - have gone the extra mile in every respect of the house sale/pre-sales process. The assistance has also encompassed support in dealing with the tenants who were renting my property prior to the sale.
Helping in finding them a place to move to and also advising me as I navigated this tricky situation, whilst dealing with the inferior services of the 'official' letting agent.
At all times, their professionalism and kindness have been second to none.
Thank you both and to all the team at KHP.

KHP are amazing. You wont find an Estate Agent that knows the local area better. I have used KHP three times and each time they have gone above and beyond putting other Estate Agents in our chains to shame. Thanks for being amazing.

The team at Kings Hill properties managed the rental of our family home for 6 years whilst we were abroad, before going on to handle the sale of the house as part of our relocation. We heavily relied on them as we were living outside the UK, and they were great. They handled the communication between us and our tenants extremely well, organised all of the required maintenance and seemed to find new, good quality tenants easily meaning we had only a few weeks across the 6 years where the property was not rented. In my opinion they went above and beyond in managing the end of the rental with the final tenants, and the preparation of the house ahead of the sale and ahead of the new owners moving in. I highly recommend them.

India Tinsley was outstanding. At every step of the process she was diligent and she always left the lines of communication open even when she was not in the office. India was instrumental in finding me my dream rental and I am very grateful. First class service well done.

Great customer service from Brad and the team at KHP. Thanks for your help with everything!

The team at KHP are excellent! India is our main contact for our letting, she is always so quick, so helpful and follows up with me all the time. Would highly recommend for management of your rental property.

Brad at KHP in Kings Hill has been brilliant in the ongoing sale of our home, even when an offer fell through he's been straight back on it. The rest of team have also been excellent as well.

Thanks Brad and I know full well I am a demanding pain in the backside!