Kibertan Avis 78

I picked up a pair of running shoes from Kibertan after seeing a recommendation online. They arrived within four days and I was impressed right out of the box. The build quality is excellent – they feel sturdy but light, and the cushioning makes a huge difference on longer runs. I’ve already done a couple of 10k runs in them and my feet feel fresh afterwards. Great value for money, and I’ll definitely be coming back for more.

Avoid at all costs! Complete scam!
This is not a legitimate business, just scammers who have created a very convincing website. Dont be fooled!
Ignore any even slightly positive reviews here, it's all a scam!

The pair I ordered were nice quality, but the fit wasn’t right – they felt tight around the toes. I sent them back for a bigger size. While the returns process itself was straightforward, it took nearly two weeks before I got my replacement shoes, which was frustrating as I wanted to use them for training. The replacement pair is comfortable and supportive, so I’m happy now, but the waiting time really slowed things down for me.

I wasn’t sure what size to go for as my feet are slightly wide, so I messaged Kibertan’s support team. They came back quickly with a suggestion, and I’m glad I listened – the shoes fit perfectly. I’ve used them for three runs so far (between 5–8 miles each) and had zero discomfort. The cushioning is excellent and they look stylish too, so I’ve even worn them casually. Service was spot on from start to finish. Highly recommend.

I ordered a pair of casual trainers for everyday wear, and I’m pleased with the style and comfort. They’re sturdy and fit true to size. My only complaint is that delivery took longer than I expected – about a week and a half. I did contact customer service, and they replied promptly with tracking information, which reassured me. Once they arrived, I was happy with the product. I’ll shop here again, but I hope the shipping is a bit quicker next time.

I fell for the 'too good to be true' offer for Birkenstocks "Arizona Suede Leather Sandals in Mink" I called the "Disputes Team" at my Bank and they gave me some good advice. If the goods are received within 30 days from the date of the order and are suspected to be counterfeit goods, then I will have this suspicion confirmed (in writing) by either Birkenstock or a Birkenstock reseller as evidence of fraud. Alternatively, If the goods do not arrive within 30 days, then under UK law that is considered fraud "Goods and Services not received" Either way I will not loose £54.95 to Kibertan.com

Fraudulent website. They are not selling genuine items and they are not based in the UK. Their shop address is actually a branch of Superdrug. Ordered from them before they had been reviewed on Trustpilot, but be warned, if you think it’s too good to be true, it is.

Its a scam! for sure.. Just discovered that this company just recently put their company out there base on the reviews here. I reported the fraudulent transaction to Barclays on the 28th of August exactly the reviews came out.

If i could put zero i would, fake and scammers………stay away

Previously Gainlier - see reviews
Fake Hokas from China

Fake items and fraudulent business. This company is just a re-hash of Gainlier, of which my bank is still dealing with in order to get a refund. Avoid at all costs

Fake items, known scammers operating under several different names and websites.
Avoid.
You have been warned.

Do not trust! Scammers! This company is a rehash of Gainlier & they’re not to be trusted. If you order from this company, you will receive counterfeit goods & they will not reply to your return requests. I used Gainlier & they’re uncontactable. If you want confirmation of this company’s dodginess, try calling their number - 0808 502 2933, they will not answer. Their company address is listed as 12 High Street, Marlow, SL7 1AW which is a Superdrug store! AVOID!!

Stupidly didn’t research before purchasing. I asked why my items were being sent from China as the website stated they were London based, I was ‘reassured’ that items are genuine - I don’t think Birkenstock even ship from China ever. They are using Birkenstock stock photos for items that don’t even try to look like Birkenstocks. Multiple emails with Sophia, constantly promised a returns label. Now the emails are undeliverable. They appear to be trading under Kibertan now. I noticed the items I purchased are no longer on Gainlier but identical is on Kibertan. I have requested a refund through my bank and hoping it’ll be successful.