The service was good while I was a client, but ultimately far too expensive for my needs. I gave notice to move to a local accountant and I am now paying around 60% less which is a massive savin... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
The service was good while I was a client, but ultimately far too expensive for my needs. I gave notice to move to a local accountant and I am now paying around 60% less which is a massive savin... Voir plus
L'entreprise a répondu
Kinore team had helped our company in many departments. It's always great to deal with them, from secretaries to sales and accountants. They are all so very helpful with all queries. They always... Voir plus
L'entreprise a répondu
Starting as a small business and growing each year, we are pleased to be working with Kinore. The support from their staff has been exceptional. Friendly and efficient staff, alway prepared to go over... Voir plus
L'entreprise a répondu
The team at Kinore are have been great – genuinely lovely to deal with, consistently responsive, and clearly very knowledgeable. From the outset they took the time to explain things in a clear, prac... Voir plus
L'entreprise a répondu
Kinore, previously known as Accountant Online, is an award-winning online chartered accountancy and company secretarial firm, providing accounting, bookkeeping, payroll, company secretarial, and tax preparation services to startups and SMEs in Ireland and the UK. With a team based in Donegal, Dublin, Northern Ireland, and remote locations across Ireland and overseas, they offer professional services using cloud technology, making it easy and secure for clients to access their expertise. They are proud to have won numerous awards, including Best Overall Accountancy "Practice of the Year" in 2020, "Online Practice of the Year" 2022 and 2024, and recipient of the "Client Service Award" 2024 at the Irish Accountancy Awards. Kinore is also named Xero's "Partner of the Year" in 2021, 2022, 2023, 2024. Kinore's success is a testament to their commitment to delivering high-quality services that meet the needs of their clients, no matter where they are located. Whether you are starting a new business or looking to streamline your existing operations, Kinore is here to help. Visit their website to find out if they are a fit for your business.
Irlande
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Been a customer for 2-3 years and they have never let me down. A very friendly team and they provide helpful workshops for lots of different topics that are relevant to small/medium businesses

Réponse de Kinore

Réponse de Kinore
It's been amazing working with Accountant Online for the past 7 years. They have the knowledge, skills and are dedicated to providing a great customer experience on top of sharing advice on a regular basis. I would definitely recommend them to anyone looking for a strong accountant partner.

Réponse de Kinore
I've been dealing with accountant online for nearly 2 years now. Having started my buisness knowing what I wanted to achieve but not necessarily how to get there, they have been extremely helpful in ensuring the books are up to date and making everything easy to access and use. I would highly recommend them to anyone thinking of starting up a buisness as their company formation team are also very good.
Do not do business with this company! They oversell and underdeliver. Their practices (cooling off period and (non) refund policy) are in breach of several laws, yet they don't care.
When I signed up with them to service two limited companies, I have clearly described requirements of both in a phone call, yet the company refuses to forward our post (by email) without additional payment. They will not issue a refund for unused portion of the pre-paid and inadequate service but don't mind us leaving one bit while keeping our money. @accountantonline.ie Please do not respond to this review with BS as in previous negative reviews, I've got all your emails in which you almost politely told me either pay extra of F off.

Réponse de Kinore
Horrible experience. They failed to provide any services as part of my contract, lied, claimed they spent 295 mins on me when they haven't spent an hour doing anything, failed to answer any questions, always tried and upsell their services, took two weeks to reply to a simple email, and finally refused to refund the money paid despite they did nothing. Avoid this company at any cost if you're a sole trader. They have no shame billing you and doing nothing. Hire a real accountant instead and save yourself from the headache, stress and hundreds of hours of effort trying to get them do the job.
Please be aware of Accountant Online!
I should have been aware that our contact persons were changing such frequently, so would like to raise your attention to that. Delayed reports, always promising something but hard to keep up with it. I am lucky in a way that they shared now the information (after I asked) that their team do not have the capacity to deliver service (annual report- which is doesn't seem to be something extra). Expensive service doesn't mean excellent service! Please avoid this pit, and search for another accountant!
//I've never ever shared publicly my opinion that was less than 5stars rated//

Réponse de Kinore
I discovered Accountant Online when looking for guidance on forming a company in Ireland because they had the most comprehensive guides and resources available and promptly answered my queries by telephone and email. I found them professional, friendly and knowledgeable and would have no hesitation in recommending them.
Very good at communicating, will always answer emails and phone calls in a timely manner.
I would think very carefully before engaging with this company.
I have run a business for 12 years and have never come across such An unprofessional company.
The company are not honest or trustworthy.
Be careful before signing on with Accountantonline!

Réponse de Kinore
Excellent customer support, professionals, and always willing to help, friendly and polite. Strongly recommended for all they plan to startup or run a business in Ireland.
Hello I am Anthony Lawrence director of Truly Tempted. I have just started out on my business jounery. But the helpful advise I have been given every time I have used this website has been excellent. So thank you for a excellent service and please keep up the great work
They have a good deal on for startups and they seem to be very dedicated to helping out startup businesses. I just signed up to them recently and really rate them. Much better than any accountant I've used in the past. Pretty accessible and good pricing; you know what you're getting in advance.
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.