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At Kirra, we believe that utilising natural skincare products and being eco-friendly are a complete lifestyle choice and this is reflected in everything we do. From sourcing sustainable and locally grown native Australian ingredients to our fully recyclable packaging options. We have ensured that even the tape we use is 100% recyclable, because we want you to know that we authentically believe in Kirra being an environmentally responsible brand.
25 Craftsman Close, 2322, Beresfield, Australie
4,2
14 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great product (hand sanitiser refil) - smells amazing! Lovely handwritten note and free sample included in package which was a lovely touch
Réponse de Kirra Aus
Thank you so much, Emily! We’re so happy you’re loving the hand sanitiser refill and that the scent impressed you. We’re so glad the handwritten note and sample made it extra special. We really appreciate your support and kind words.
Réponse de Kirra Aus
Thank you so much, Natasha! We’re so happy to hear you’re loving the spray hand sanitiser. We really appreciate you taking the time to share your experience.
Réponse de Kirra Aus
Thank you so much for your kind review. We’re delighted to hear you love the scent and that your order arrived quickly. We really appreciate your recommendation and support.
Réponse de Kirra Aus
Hi Sarah,
We’re sorry to hear about your review. We take product quality and customer experience seriously and always welcome constructive feedback. However, we could not find any record of quality concerns being raised with us prior to this review.
For balance, many of our verified customers have shared positive experiences, and we remain committed to providing the same level of quality and service to all. If you would like to discuss your experience further, please reach out to us directly at info@kirra-aus.com.au
Great products and super fast service. Hand cream is smooth and creamy. Love how you can purchase refill hand sanitiser and it smells great. Love the free gift too. Thank you for your terrific products.
Réponse de Kirra Aus
Thank you so much for your kind words, Cheryl! We’re delighted to hear you’re enjoying the hand cream and the refill hand sanitiser. We love being able to add a little extra surprise with your order too. We truly appreciate your support and look forward to sharing more of our products with you in the future.
Items were shipped out quickly and packaged with no plastic. Also received a few free items! The balm is great for dry skin and packaged in a small metal tin that is easy to carry around (and smells great).
The only issue is that you don't get an email confirmation of the order sent out. Will be nice to have this feature so you remember what you ordered.
Réponse de Kirra Aus
Thank you so much, Sue! We’re thrilled to hear you’re enjoying the balm and our plastic free packaging, and we’re glad the little extras made you smile. Your feedback about email confirmations is really helpful. We will look into adding this feature to make the ordering process even better. We truly appreciate your support!
Réponse de Kirra Aus
Thank you so much, Margaret! We’re delighted to hear you are loving our natural products and especially the Salt & Sugar Body Scrubs. Your support means a lot to us.
Amazing products. The hand sanitiser smells so good I often get comments about where I got it from. I'll be buying from here for life now. What a great family company
Réponse de Kirra Aus
Thank you so much, Renee! We are so happy to hear you are enjoying the hand sanitiser and that others are noticing it too. It means the world to us to have your support and kind words about our family business. We look forward to having you with us for many years to come.
Fast delivery. Great product. Handwritten thank you note from supplier and a little freebie added an extra special touch. Would definitely use again
Réponse de Kirra Aus
Thank you so much, Claire! We’re so glad your order arrived quickly and that you enjoyed the little extras. It’s wonderful to hear the handwritten note made it feel special. We look forward to seeing you again soon.
The ease of ordering online and efficient shipping of my order.
Réponse de Kirra Aus
Thank you, Andrea! We’re so glad you found the online ordering easy and your order arrived quickly. We really appreciate your support.
Coffee scrub, it is from natural coffee that I have been using for a long time. This time I decided to try a mint coffee scrub. The result exceeded all my expectations. The skin is very soft, pale pink, smooth, smells like cappuccino. I was impressed by this procedure for a very long time. I recommend this natural Peppermint Coffee Body Scrub from Kirra to everyone.
Réponse de Kirra Aus
Thank you so much, Tim! We’re thrilled to hear the Peppermint Coffee Body Scrub exceeded your expectations and left your skin feeling so soft and smooth. It’s wonderful to know you’re enjoying the natural coffee blend and the mint twist. We truly appreciate your recommendation and support!
Not only beautiful products but a lovely small company whom wrote me a personalised note on delivery. Very happy to be supporting a small local company
Réponse de Kirra Aus
Thank you so much, Laura! We’re delighted to hear you are enjoying our products and that the handwritten note made your order feel extra special. Your support of our small local business truly means the world to us.
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