The Kitchen Restoration Company Avis 

232
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 4 sur 5 étoiles

The work was completed very quickly, from the sales person to the surveyor, the delivery of the materials. The finish job is satisfactory. However the fitter, although pleasant, appeared t to b... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

We are very pleased with our kitchen, which was installed by gentle giant Sergio. The missing star is because of various hiccups along the way. These were all put right as soon as they were spotted... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The service was excellent. All staff were helpful, polite and respectful. The materials are high quality, much better than I expected. The installer did a great job, my kitchen looks like new.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I am absolutely delighted with my kitchen makeover, the transformation is beyond words. Vlad, who fitted the kitchen was respectful, friendly and professional who paid attention to detail. He did... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Prestataire de réaménagement de cuisine
  2. aussi dans
  3. Magasin de rénovation

Écrit par l'entreprise

For over 21 years, The Kitchen Restoration has been transforming kitchens across the UK. As pioneers in kitchen refurbishment, we introduced the concept of upgrading rather than replacing, and have since become industry leaders. From a small office in Coleshill, we now operate from a 20,000 sq. ft. Birmingham HQ, serving the entire UK, from Truro to the Scottish Borders. Known for our service, quality, and value, we go beyond just replacing doors and drawer fronts. We deliver complete, professional makeovers with meticulous attention to detail, earning us an unmatched reputation. Whether it's a full overhaul or a simple update, we’re committed to making your dream kitchen a reality. Our handcrafted doors and drawer fronts are made in our Midlands factory, quality-checked, and tailored to your space. Over 600 styles in 8 ranges Free nationwide design consultations Expert installation with an unconditional guarantee


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4,6

Excellent

TrustScore 4.5 sur 5

232 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,6

Tous les avis

(232)

54 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Positive positive positive

I am not sure where to start as it was all positive. Salesman arrived with samples, very helpful and knowledgable. He arranged the survey for two days later, all very good. Fitter arrived 7 days later, clean worker, pleasant and all done within a 5 hour window! As I said all very positive and I am very happy with my new beautiful fitted and fabulous kitchen cupboards and draws.

3 octobre 2024
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Réponse de The Kitchen Restoration Company

Hi Caroline,

Thank you for leaving us a review.

We appreciate you sharing your experience and we're so pleased that you had such a positive journey with us.

Best wishes
The Kitchen Restoration Team

Noté 5 sur 5 étoiles

Amazing transformation

They Came when they said..Our Fitter Callum worked hard.. and the kitchen came together.. the end result was an amazing transformation.. you would think that it was a brand new Kitchen... I would recommend this Company 100%.. you will not be disappointed

7 octobre 2024
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Réponse de The Kitchen Restoration Company

Hi Andrew,

Thank you for leaving us a review.

We're so pleased that you are happy with the kitchen and hope you are enjoying it.

We really appreciate the recommendation.

Best wishes
The Kitchen Restoration Team

Noté 5 sur 5 étoiles

Everyone was very professional

Everyone was very professional, friendly and we're delighted with our 'new' kitchen.

22 août 2024
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Réponse de The Kitchen Restoration Company

Hi Judith,

Thank you for leaving us a review.

We're so happy that you are delighted with the kitchen and hope you are enjoying it.

Best wishes
The Kitchen Restoration Team

Noté 5 sur 5 étoiles

Kitchen fitting service excellent…

Kitchen fitting service excellent fantastic job but admin service mediocre. Once the final invoice was paid the kitchen fitter said we would receive a guarantee after waiting 2 weeks we contacted them and a lady said she would e-mail everything to us. To date we have received nothing and no communication from them.

24 septembre 2024
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Réponse de The Kitchen Restoration Company

Hi Isabella,

Thank you for leaving us a review.

I apologise if you have received incorrect information. There is no separate guarantee document, instead the details of the guarantee can be found on the order form.

If there is any specific information you would like you can request it by emailing customer@kitchen-restoration.com

We're really pleased that you are happy with the installation and hope you are enjoying the kitchen.

Best wishes
The Kitchen Restoration Team

Noté 5 sur 5 étoiles

Kitchen makeover

We had replacement doors, worktops and sink and are really pleased with the result. Everything went smoothly from start to finish and Callum and Ryan who came to do the refit were brilliant…nothing was too much trouble, they worked hard and did a great clean up at the end of each day including hoovering. We would highly recommend this company

17 septembre 2024
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Réponse de The Kitchen Restoration Company

Hi Tracey,

Thank you for leaving us a review.

We're really happy that you had such a positive experience and hope you are enjoying the kitchen.

Best wishes
The Kitchen Restoration Team

Noté 4 sur 5 étoiles

Very professional from start to finish

Very professional from start to finish. They kept you informed on timescales and delivery. Fitting was done in a day and the standard was first class.

27 août 2024
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Réponse de The Kitchen Restoration Company

Hi Kathryn,

Thank you for leaving us a review.

We're really pleased that you are happy with the service you received and hope you are enjoying the kitchen.

Best wishes
The Kitchen Restoration Team

Noté 5 sur 5 étoiles

Our new kitchen

From start in showroom Ben was very helpful and certainly knew his job in explaining everything we wanted and needed .
Dan was next he visited our home and was most helpful to advise us what was needed and offered us advice on what would make our kitchen look better .While he was measuring up we thought about his advice and went ahead. He gave us approximate date which was acceptable to us.
When Simon and Charlie the fitters turned up spot on the time Simon proceeded to explain what the plan of events were and proceeded to transform our kitchen. Both were very clean and tidy in both appearance and the way they worked .The whole job took 3 days to do and when we were shown the final finish my wife and I were so pleased we told them we will recommend them to all our friends and family if they needed a new kitchen this is the company to use.

11 septembre 2024
Avis spontané
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Réponse de The Kitchen Restoration Company

Hi Ron,

Thank you for leaving us a review.

We're really pleased that you had such a great experience and hope you are enjoying the kitchen.

Best wishes
The Kitchen Restoration Team

Noté 4 sur 5 étoiles

New look kitchen in a day. The service was exceptional from start…

The service was exceptional from start to finish. The quality of the doors high and the finished result looks great. The fitter worked extremely hard all day without a break because he had come from Birmingham to Devon and was going back on the same day. I do not agree with this policy as he was working under extreme pressure to get finished.

25 juillet 2024
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Réponse de The Kitchen Restoration Company

Hi Susan,

Thank you for leaving us a review.

We're so pleased that you are happy with the kitchen.

We have Fitter's based all around the country and always try to allocate the Fitter closest to the job, although this is not always possible when for example, someone is absent due to illness.

We love our Fitters and I promise they are well taken care of.

Best wishes
The Kitchen Restoration Team

Noté 5 sur 5 étoiles

Impressive!

The timetables were adhere to and the three different staff I met were all helpful. The fitter was extremely capable and had some very useful ideas about making sure the finished product was acceptable. I was impressed from start to finish.

9 août 2024
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Réponse de The Kitchen Restoration Company

Hi Terence,

Thank you for leaving us a review.

We're really pleased that you had such a great experience and hope you are enjoying the kitchen.

Best wishes
The Kitchen Restoration Team

Noté 5 sur 5 étoiles

Had a great experience with the team!

Had a great experience with the team!
Sam H was very helpful and honest in suggesting what would and wouldn't be possible for a reasonable price and gave good advice on all aspects of our plan, as well as recommending other professionals to do bits of work that weren't possible as part of the quote.
The company communicated excellently and consulted me when there were any slight changes to the plan required. When it came to fitting, one of the cupboards we ordered was the wrong size but overnight they made a suitable replacement without any extra hassle and costs.
Matt and Phil our fitters were very friendly, quick and helpful and I was really pleased with the quality of work they did. Our fit included a couple of custom width end panels that no other company I got a quote from said they were able to produce, but the ones from Kitchen Magic fit perfectly and look great.
Really pleased - thanks guys!

2 août 2024
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Réponse de The Kitchen Restoration Company

Hi Dr Price,

Thank you for leaving us a review.

We really appreciate you sharing your experience.

It's great to know that you had such a positive journey with us and your kind words will be passed on to everyone involved.

We hope you are enjoying the kitchen.

Best wishes
The Kitchen Restoration Team

Noté 3 sur 5 étoiles

The rude manager

The young man who fitted the kitchen was very nice and polite.when I phoned about a concern with the sink fitting because he had not used the fitting recommended by the manufacturer. The receptionist put me through to a manager,he was very rude and threatened to rip out the sink,i told him the guarantee would be not good if not put in properly,he said he would guarantee the sink.not helpful and i was not happy

14 août 2024
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Réponse de The Kitchen Restoration Company

Hi June,

Thank you for leaving us a review.

I'm sorry to learn that there was an issue with a member of staff.

So we can investigate this, please can you send full details to customer@kitchen-restoration.com

Kind regards
The Kitchen Restoration Team

Noté 5 sur 5 étoiles

Very pleased with the result

Very pleased with the result, although expensive. Simon Isherwood was very helpful, friendly and fully explained the process. My only issue was that after paying 90% of the cost, the installation date was cancelled at 8.30am on the morning of delivery! It was, however, rescheduled for the next day, but at considerable inconvenience as I had to rearrange appointments. Sanjay and Luke arrived on time, were polite, friendly, helpful and did an excellent job. Very pleased overall.

18 juillet 2024
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Réponse de The Kitchen Restoration Company

Hi Mr and Mrs Seymour,

Thank you for leaving us a review.

We're sorry that the installation date had to be changed at the last minute. This only happens when there is no alternative and we thank you for accommodating the change.

We're really pleased that you are happy with the kitchen and we will pass on your kind words to Sanjay and Luke.

Best wishes
The Kitchen Restoration Team

Noté 5 sur 5 étoiles

The company responded quickly to our…

The company responded quickly to our enquiry. The salesman was helpful and not at all pushy. The estimated cost was fair and the order quickly processed. Maryus, the door fitter, did a good job. his attention to detail was excellent. 20 days from order to completion. We are very pleased. Good job.

to our enquiry

22 juillet 2024
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Réponse de The Kitchen Restoration Company

Hi Roger,

Thank you for leaving us a review.

It's really great that you had such a positive experience with us and we hope you are enjoying the kitchen.

Best wishes
The Kitchen Restoration Team

Noté 5 sur 5 étoiles

I'd absolutely recommend this company to everyone

Although both had driven 4 hours to get to me, Jordan and Justin arrived smiling and ready to go.
They were absolutely brilliant, I can't praise them enough. They did an excellent job replacing all the doors and worktops, checking all the drawers ran smoothly and doors shut nicely, and made sure I was pleased with everything. The kitchen was left spotless.

26 juin 2024
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Réponse de The Kitchen Restoration Company

Hi Janet,

Thank you for leaving us a review.

We're so happy that you had such a positive experience and will make sure your kind words are passed on to Jordan and Justin.

We really appreciate the recommendation.

Kind regards
The Kitchen Restoration Team

Noté 5 sur 5 étoiles

Speedy and efficient installation.

Speedy and efficient installation.
Very pleasant service from start to finish.

1 juillet 2024
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Réponse de The Kitchen Restoration Company

Hi Mrs Wilson,

Thank you for leaving us a review.

We're glad that you are happy with the service you've received and hope you are enjoying the kitchen.

Kind regards
The Kitchen Restoration Team

Noté 1 sur 5 étoiles

Incredibly unprofessional and disappointing.

A member of the team was due to visit us to provide a quote. He turned up over an hour late, then proceeded to ignore our needs and requests and instead just showed us photos of his own kitchen design. He left and insisted he would send a quote through the following day - he never did. Everyone I spoke to on the phone was incredibly unhelpful and their customer service was very disappointing. Needless to say, we won’t be proceeding with purchasing anything from them.

29 août 2024
Avis spontané
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Réponse de The Kitchen Restoration Company

Hi Beth,

I'm sorry that you have had such a disappointing experience.

I have requested some more information, so that we can look into this further and better understand what has happened.

Kind regards
The Kitchen Restoration team

Noté 4 sur 5 étoiles

The whole experience was carried out professionally and stress free.

From the initial visit by your salesman, who went far beyond the usual pitch, by recommending colour matches taking into account cost and affordability and finally being very helpful with advice on tiling etc. He is a real asset to your company. Thank you.
The young man who carried out the work, worked with diligence and overcame plumbing problems, due to the age of the building , in a professional manner. Overall making the experience worthwhile, with his friendly and helpful manner. Thank you.
The only fault was that there is a tiny gap where the bottom of the drawers not quite meeting. the new drawer fronts. But overall I am very pleased with the restoration and would , and have, recommended your company to others. Thank you

30 avril 2024
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Réponse de The Kitchen Restoration Company

Hi Isobel,

Thank you for leaving us a review.

We really appreciate you taking the time to leave feedback and it's lovely to read about your experience.

We're so happy that you are pleased with the kitchen and thank you for the recommendation.

Kind regards
The Kitchen Restoration Team

Noté 5 sur 5 étoiles

Great company to work with.

Great contact with your your company before we actually placed our order. Then we were kept in touch as to the progress of our order. Then it was installation time. Your engineer was on time and installed our new kitchen brilliantly in two days. No fuss no bother and he just got on with it and the outcome was 5 stars for your company. Mike

13 mai 2024
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Réponse de The Kitchen Restoration Company

Hi Mike,

Thank you for leaving us a review.

It's lovely to read about your experience and we hope you are enjoying the kitchen.

Kind regards
The Kitchen Restoration Team

Noté 5 sur 5 étoiles

Good efficient service

Good, efficient service from initial visit, through survey, to fitting of replacement cupboard doors. Very pleased with the outcome

13 mai 2024
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Réponse de The Kitchen Restoration Company

Hi Heather,

Thank you for leaving us a review.

It's really great that you had a positive experience and that you are pleased with the outcome.

Kind regards
The Kitchen Restoration Team

Noté 5 sur 5 étoiles

Couldn't have asked for a better…

Couldn't have asked for a better workman (Callum) done an amazing job. The finish on the doors is exceptional.
Would recommend the company to anyone, was told how things work from the salesman to the surveyor and the office.

13 mai 2024
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Réponse de The Kitchen Restoration Company

Hi Karen,

Thank you for leaving us a review.

We'll make sure your kind words are passed on to Callum.

We really appreciate the recommendation and hope you are enjoying the kitchen.

Kind regards
The Kitchen Restoration Team

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