The Kitchen Restoration Company Avis 

232
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 4 sur 5 étoiles

The work was completed very quickly, from the sales person to the surveyor, the delivery of the materials. The finish job is satisfactory. However the fitter, although pleasant, appeared t to b... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

We are very pleased with our kitchen, which was installed by gentle giant Sergio. The missing star is because of various hiccups along the way. These were all put right as soon as they were spotted... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The service was excellent. All staff were helpful, polite and respectful. The materials are high quality, much better than I expected. The installer did a great job, my kitchen looks like new.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I am absolutely delighted with my kitchen makeover, the transformation is beyond words. Vlad, who fitted the kitchen was respectful, friendly and professional who paid attention to detail. He did... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Prestataire de réaménagement de cuisine
  2. aussi dans
  3. Magasin de rénovation

Écrit par l'entreprise

For over 21 years, The Kitchen Restoration has been transforming kitchens across the UK. As pioneers in kitchen refurbishment, we introduced the concept of upgrading rather than replacing, and have since become industry leaders. From a small office in Coleshill, we now operate from a 20,000 sq. ft. Birmingham HQ, serving the entire UK, from Truro to the Scottish Borders. Known for our service, quality, and value, we go beyond just replacing doors and drawer fronts. We deliver complete, professional makeovers with meticulous attention to detail, earning us an unmatched reputation. Whether it's a full overhaul or a simple update, we’re committed to making your dream kitchen a reality. Our handcrafted doors and drawer fronts are made in our Midlands factory, quality-checked, and tailored to your space. Over 600 styles in 8 ranges Free nationwide design consultations Expert installation with an unconditional guarantee


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

232 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,6

Tous les avis

(232)

54 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Came on time and were polite and…

Came on time and were polite and friendly. Work was done very well and I am extremely happy with my kitchen cupboards

21 mai 2024
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Réponse de The Kitchen Restoration Company

Hi Janet,

Thank you for leaving us a review.

We're really pleased that you are extremely happy with the kitchen.

Kind regards
The Kitchen Restoration Team

Noté 1 sur 5 étoiles

£2500 minimum spend!!!!!

was looking for a quote on a new laminate kitchen worktop, bloke called simon (i believe) turned up, basically tried telling me everything i think i know is incorrect. Didnt even provide a quote for ANYTHING, merely said we dont do any work to anything for less than £2500. Which is just ridiculous when laminate worktops are cheap as chips. £2500 minimum spend i thought was a disgrace nobody on the phone said this, just this fella when he turned up. Wouldnt recommend.

7 mai 2024
Avis spontané
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Réponse de The Kitchen Restoration Company

Dear Adam,
We're sorry you were not happy with our quotation, we provide a high quality product and service and therefore our prices cannot be compared to off the shelf items.
I can see, however, that Simon has prepared a quotation for you to change your worktops. If you would like to discuss this further, please do not hesitate to get in touch.
Kind regards
The Kitchen Restoration Team

Noté 4 sur 5 étoiles

Excellent Fitter!

9 avril 2024
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Réponse de The Kitchen Restoration Company

Hi Mike,

Thank you for leaving us a review.

We're so happy that you found the Fitter to be excellent and we hope you are enjoying the kitchen.

Best wishes
The Kitchen Restoration Team

Noté 5 sur 5 étoiles

Very professional from the initial…

Very professional from the initial survey right through to job completion. Totally satisfied with all aspects of the work.

12 avril 2024
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Réponse de The Kitchen Restoration Company

Hi Michael,

Thank you for leaving us a review.

We're so pleased that you are satisfied with all aspects of the work and hope you are enjoying the kitchen.

Best wishes
The Kitchen Restoration Team

Noté 3 sur 5 étoiles

A professional company

The salesman Rob was very helpful with helping to chose best designs etc.

Arthur the fitter was efficient and very organised and tidy

Not so good was a mis-measurement of work top although was sorted out !!

11 avril 2024
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Réponse de The Kitchen Restoration Company

Hi Jean,

Thank you for leaving us a review.

We will pass your kind words on to Rob and Artur and we really hope you are happy with the finished kitchen.

Best wishes
The Kitchen Restoration Team

Noté 4 sur 5 étoiles

We are very pleased with our kitchen

We are very pleased with our kitchen, which was installed by gentle giant Sergio.
The missing star is because of various hiccups along the way. These were all put right as soon as they were spotted.
Though the fact that the surveyors had got one important measurement wrong did delay the work. Sergio could possibly have done everything in two days rather than the (still impressive) three it took once correct material had been sent down from Birmingham.

19 avril 2024
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Réponse de The Kitchen Restoration Company

Hi Rosalind,

Thank you for leaving us a review.

We're really happy that you are pleased with the kitchen and that any issues were quickly resolved.

Best wishes
The Kitchen Restoration Team

Noté 3 sur 5 étoiles

service recieved

Whist the doors and drawers are fine the service was poor as the original date of installation was moved at the last minute from Friday to Saturday then it wasn't completed because one of the doors was supplied incorrectly so another date of installation had to be made for a week later then that agreed date was then put back another day to the Saturday!

19 avril 2024
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Réponse de The Kitchen Restoration Company

Hi Stephen,

Thank you for leaving us a review.

We're sorry that there were some issues with your appointments. We only move appointments after exhausting all other options, so it is a rare occurrence. However, we understand how inconvenient it must have been and thank you for accommodating the changes.

We use all feedback to improve our service and are grateful that you took the time to leave a review.

Best wishes
The Kitchen Restoration Team

Noté 4 sur 5 étoiles

Fitter was great

Fitter was great, looks fabulous, when finally finished, drawer front was made to the wrong size so a second was ordered, when it arrived second fitter was also great.. lack of communication is my only bug hence four stars…

3 avril 2024
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Réponse de The Kitchen Restoration Company

Hi Mrs Fawley,

Thank you for leaving us a review.

We're sorry that you found communication to be lacking, we appreciate all feedback and use it to improve our service.

We're really pleased that you are happy with the finished kitchen.

Best wishes
The Kitchen Restoration Team

Noté 5 sur 5 étoiles

Excellent service

Excellent experience and extremely pleased with our updated kitchen.
Whole process was easy and staff were helpful and knowledgeable. High quality products. Have recommended the company to two friends who are also looking to update their kitchen.

15 février 2024
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Réponse de The Kitchen Restoration Company

Hi Nia,

Thank you for leaving us a review and sharing your experience.

We really appreciate the recommendation, don't forget if your friends make a purchase, you will be eligible for £100 of Marks and Spencer's gift vouchers, through our recommend a friend scheme.

Best wishes
The Kitchen Restoration Team

Noté 5 sur 5 étoiles

Happy customer.

Great work, fast install. Totally happy with job. Installer was stellar and fast.

27 février 2024
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Réponse de The Kitchen Restoration Company

Hi Frank,

Thank you for leaving us a review.

It's great to read about your experience and we hope you are enjoying the kitchen.

Best wishes
The Kitchen Restoration Team

Noté 5 sur 5 étoiles

Everyone we dealt with was friendly and…

Everyone we dealt with was friendly and competent. We receive excellent advice from the salesman. It was no problem from the beginning to the end. People arrived when they should and the whole job was carried out very efficiently. I could not believe how easy it was.
Mrs Bayne

16 février 2024
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Réponse de The Kitchen Restoration Company

Hi Mrs Bayne,

Thank you for leaving us a review.

It's lovely to read about your experience and we really appreciate your kind words.

We hope you are enjoying the kitchen.

Best wishes
The Kitchen Restoration Team

Noté 5 sur 5 étoiles

Quality materials at s competitive price

friendly considerate workers.

19 février 2024
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Réponse de The Kitchen Restoration Company

Hi Mr Benson,

Thank you for leaving us a review.

We really appreciate you taking the time to leave us feedback and hope you are enjoying the kitchen.

Best wishes
The Kitchen Restoration Team

Noté 4 sur 5 étoiles

Great Job Done…

We were very satisfied with the initial survey visit, the quality of the units and worktops and the fitter who did an excellent job. However, we would have liked to have had a follow up phone call or email once the work had been completed. As it is, this is the first contact we have had.

14 février 2024
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Réponse de The Kitchen Restoration Company

Hi Kathryn,

Thank you for leaving us a review.

We're so pleased that you had a good experience. We don't generally call after installation unless there is an issue. The next bit of correspondence our Customers receive, is the guarantee paperwork.

If there is anything in particular you'd like to discuss, please feel free to contact the office on 0121 333 2799 or email customer@kitchen-restoration.com.

We hope you are enjoying the kitchen.

Best wishes
The Kitchen Restoration Team

Noté 5 sur 5 étoiles

Service was great I was very happy with…

Service was great I was very happy with the new kitchen he was very polite.

2 février 2024
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Réponse de The Kitchen Restoration Company

Hi Zahida,

Thank you for leaving us a review.

We're so pleased that you are happy with the kitchen and the Fitter.

Best wishes
The Kitchen Restoration Team

Noté 5 sur 5 étoiles

Fantastic service

Fantastic service, understood our needs and made some good recommendations for us. The doors are high quality and look great, expertly fitted. Good communication all along the way, thank you

2 février 2024
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Réponse de The Kitchen Restoration Company

Hi SB,

Thank you for leaving us a review.

It's really nice to read about your experience, it really is a collaboration, to get the desired finish our customers want.

We hope you are enjoying the kitchen.

Best wishes
The Kitchen Restoration Team

Noté 5 sur 5 étoiles

I have just recently had my kitchen…

I have just recently had my kitchen updated by Kitchen Restoration company and I thoroughly recommend them to complete a first class job. A gentleman named Ali did the work to perfection he was polite, nothing was too much trouble for him and he never stopped working.
Mrs M ANDERS

18 janvier 2024
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Réponse de The Kitchen Restoration Company

Hi Mrs Anders,

Thank you for leaving us a review.

We really appreciate the recommendation and hope you are enjoying the kitchen.

We'll make sure to pass your kind words on to Ali.

Best wishes
The Kitchen Restoration Team

Noté 5 sur 5 étoiles

Great experience from start to finish

Great experience no pressure from Carl the rep. Then Ian the surveyor arrived few days later. Within 2 weeks Sam the fitter arrived to fit us new cabinet doors, draws & kickboard such an experienced fitter. Everyone was so nice & a pleasure to have them in your home. I am over the moon with my kitchen & the quality of doors & draws are exceptional.

2 février 2024
Avis spontané
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Réponse de The Kitchen Restoration Company

Hi Sandra,

Thank you for leaving us a review.

We really appreciate you sharing your experience and are so pleased that you are over the moon with the Kitchen.

We'll make sure your kind words are passed on to Sam.

Best wishes
The Kitchen Restoration Team

Noté 5 sur 5 étoiles

Excellent professional staffs and…

Excellent professional staffs and service. Paul came for initial consultation was very pleasant and Ian who did the survey. Lukasz the kitchen fitter did a fantastic job to high standards. We are pleased with the service provided and good quality products. Our kitchen looks great.

25 janvier 2024
Avis spontané
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Réponse de The Kitchen Restoration Company

Hi There,

Thank you for leaving us a review.

It's lovely to read about your experience and we're so happy that the kitchen looks great.

Best wishes
The Kitchen Restoration Team

Noté 5 sur 5 étoiles

Very satisfied with our kitchen…

Very satisfied with our kitchen makeover, well made and high quality. The fitter - Callum - worked very hard and took a pride in his work. It was a pleasure to have him working in our home.

15 janvier 2024
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Réponse de The Kitchen Restoration Company

Hi Ruth,

Thank you for leaving us a review.

It's lovely to read about your experience and we'll pass your kind words on to Callum.

Best wishes
The Kitchen Restoration Team

Noté 5 sur 5 étoiles

Painless from start to finish

Painless from start to finish. The fitter has done a brilliant job, he left everything clean and tidy. We are very pleased and satisfied with the final result.

20 janvier 2024
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Réponse de The Kitchen Restoration Company

Hi ILB,

Thank you for leaving us a review.

We're so pleased that you had a painless experience and are satisfied with the final result.

Best wishes
The Kitchen Restoration Team

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