After many years of using Anolon pans, I decided to order a new pan set. Excellent quality. Great delivery (very quick!) by a polite Amazon delivery driver. The price was excellent, which prompted me... Voir plus
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It is now 2 days since I placed an order, Idid not receive an order confirmation, so I am not able to track. Emailed company, they promised reply within 24 hours, nothing. I find this totally unacc... Voir plus
L'entreprise a répondu
The Avalon pot with non scratching feature is very unsatisfactory . The silvery line on the bottom ( I suppose it should be stainless steel) becomes rusty after 2 months and looks very scary. by su... Voir plus
L'entreprise a répondu
Fantastic experience with Kitchenware Express. The ordering process was very simple, and the customer service was highly professional. The quality of the products is excellent and exactly as describe... Voir plus
À propos de l'entreprise
- Magasin d'ameublement et de décoration
- aussi dans
- Magasin de matériel de cuisine
- Magasin de plans de travail
À propos de Kitchenware Express
Écrit par l'entreprise
Kitchenware Express brings you some of the world's biggest and best kitchenware brands, at market-beating prices!
Whether you're looking for cookware, bakeware, cutlery, glassware, or kitchen accessories, our extensive premium-quality collection means you'll always find a product to suit you - at unbeatable prices.
Our brands include: Prestige | Circulon | Anolon | Meyer | Luigi Bormioli | LocknLock | Oneida
We offer both current and discontinued ranges, and pass the savings directly to you. Our regular promotions and stock often sell out fast, so visit the website to shop now and don't miss out! SHOP SALE SHOP ALL CONTACT US
Coordonnées de contact
Riverview Road, CH62 3RH, Bromborough, Royaume-Uni
- 0151 482 8282
- https://kitchenwarexpress.co.uk/pages/contact-us
- kitchenwarexpress.co.uk
4,6
Excellent
689 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
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Very pleased and would recommend.
I have never used this company before but was very pleased with the product, the price and with the prompt and efficient delivery service. I would definitely use this company again.
26 février 2025
Item was dispatched and arrived earlier…
Item was dispatched and arrived earlier than expected. Very pleased with product and service
27 février 2025
Really quick efficient service
21 février 2025
Can't give it 5 stars...sorry
Can't give it 5 stars...sorry. Purchase was simple, delivery was quick but the DPD tracking link on the website after clicking the email simply takes you to Google page not DPD tracking? Good job there was somebody in as we didn't know date/time when delivery will be and DPD tracking is usually spot on.
18 février 2025
Returns process is atrocious
Returns process is atrocious.
In 2025 you have to email to get a reference number.
17 février 2025
Réponse de Kitchenware Express
Thank you for your feedback. We're sorry to hear about your experience with our returns process. To know more about our returns policy, you may visit this link: https://kitchenwarexpress.co.uk/pages/returns-policy
We will respond to your email to assist you with your return request.
Stop unwarranted marketing intrusions
17 février 2025
Réponse de Kitchenware Express
Hello, One of our Consumer Care team members will send you an email within the next 2 hours with instructions on how to unsubscribe from our newsletter.
I have tried to return an order but it…
I have tried to return an order but it has not been collected. No one from Kitchen express has replied to my email to say how I can return my item.
7 février 2025
Réponse de Kitchenware Express
I'm really sorry to hear about the trouble you're having with your return. This is not the experience we want for our customers. We will respond to your email to further assist you. Thank you for your patience.
Brilliant service from them!
Brilliant service from them!
Love my ceramic frying pans, best once I’ve had so far!!
10 février 2025
D P D THE ONES WHO CARE
Thomas the Driver who delivered my Parcel was caring polite and friendly Thank you D P D
6 février 2025
The oven gloves r sort of ok they r…
The oven gloves r sort of ok they r very stiff and hard to grasp the oven items finding them hard to use wish I had only ordered one pair not two sorry but that’s how I have found them they r good quality but not for me
5 février 2025
Work on After Sales experience.
I have twice emailed this company about wrong pricing of glasses and they have not deigned to reply.
24 janvier 2025
Réponse de Kitchenware Express
We're sorry it took us longer than usual to reply. I can see that we've been in touch earlier this week to assist.
Very useful and well made baking/roasting tin.
I purchased a baking tin from Kitchenware Express on the Tesco website. The tin was not expensive but was surprisingly good quality and design; the tin was fairly heavy and had a durable finish and I liked the wider lip on one side to aid getting it out of the oven.
27 janvier 2025
Great price, quick delivery
21 janvier 2025
Awful service
Awful service. I am advised that our parcel would be delivered on 21st January by DPD it never arrived .No explanation but the tracking system told me that it had been returned to the sender. No explanation from them although they had taken payment. I await reimbursement.
20 janvier 2025
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