The set of pans ordered were not suitable for an induction hob and therefore they were returned. Process for returning was quick and easy. and not a problem.
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Lisez les avis des autres
It is now 2 days since I placed an order, Idid not receive an order confirmation, so I am not able to track. Emailed company, they promised reply within 24 hours, nothing. I find this totally unacc... Voir plus
L'entreprise a répondu
Easy peasy purchase. Early doors but pans seem to perform liked we hoped nicely packed. The previous Meyers indeed lasted just over 10 years and were amazing. Hopefully its a similar experience. Tha... Voir plus
After many years of using Anolon pans, I decided to order a new pan set. Excellent quality. Great delivery (very quick!) by a polite Amazon delivery driver. The price was excellent, which prompted me... Voir plus
À propos de l'entreprise
- Magasin d'ameublement et de décoration
- aussi dans
- Magasin de matériel de cuisine
- Magasin de plans de travail
À propos de Kitchenware Express
Écrit par l'entreprise
Kitchenware Express brings you some of the world's biggest and best kitchenware brands, at market-beating prices!
Whether you're looking for cookware, bakeware, cutlery, glassware, or kitchen accessories, our extensive premium-quality collection means you'll always find a product to suit you - at unbeatable prices.
Our brands include: Prestige | Circulon | Anolon | Meyer | Luigi Bormioli | LocknLock | Oneida
We offer both current and discontinued ranges, and pass the savings directly to you. Our regular promotions and stock often sell out fast, so visit the website to shop now and don't miss out! SHOP SALE SHOP ALL CONTACT US
Coordonnées de contact
Riverview Road, CH62 3RH, Bromborough, Royaume-Uni
- 0151 482 8282
- https://kitchenwarexpress.co.uk/pages/contact-us
- kitchenwarexpress.co.uk
4,5
Excellent
690 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Awful service
Awful service. I am advised that our parcel would be delivered on 21st January by DPD it never arrived .No explanation but the tracking system told me that it had been returned to the sender. No explanation from them although they had taken payment. I await reimbursement.
20 janvier 2025
Out with old in with the new
Fabulous the egg maker is wonderful. Made poached eggs and boiled both were lovely. So easy to use. Easy to clean. Haven’t tried the omelette yet but I love this gadget.
21 janvier 2025
You cannot return an order until…
You cannot return an order until customer service have contacted you which is all very well but they ignore you. I have emailed them and sent numerous messages on messenger. Three working days they claim and it’s been 6 with no reply. . Someone called Amy closed my request yesterday by email so if she took the time out to do that she could have approved my return request simple. Delivery is extremely slow too. I want my £139 back and who knows how long that will take if they can’t even answer a message.
14 janvier 2025
Réponse de Kitchenware Express
I sincerely apologise for the delay and any frustration this has caused. I can confirm that we have now processed your refund. Please allow the usual processing time for the funds to appear in your account. If you need any further assistance, feel free to reach out. Again, I’m very sorry for the inconvenience.
Goods arrived on time and pleased with…
Goods arrived on time and pleased with purchase.
15 janvier 2025
Great experience
Great experience, goods arrived very quickly, well packed, exactly what I wanted. Will use again.
9 janvier 2025
Arrived promptly
10 janvier 2025
Excellent service and delivery
Excellent service and delivery. Second set of these pans. I bought the first set 23 years ago. They are the best.
9 janvier 2025
Kitchen Express to be renamed Kitchen Hopeless
On the 1st Jan 2024,I ordered presents from Kitchenware Express (KE), for my Wife's Birthday on Jan 8. KE promised delivery between the 5th and 7th Jan; in fact they only shipped on the 8th Jan. KE did not reply to any of my emails. They are clearly a SCAM outfit and if I hadn't badger'd KE with multiple emails and media threats, they wouldn't have shipped anything to me. Don't trust them, they are only good at taking money from you!!!!!
11 janvier 2025
Réponse de Kitchenware Express
Hello Anthony, I am very sorry to hear there was a delay in getting your order to you. I see this has since been resolved and hope your wife enjoyed her birthday gift
it was great experience as company…
it was great experience as company responded quickly to when order would be despatched than got a reminder on the day off delivery that it would arrive that day
27 décembre 2024
Well informed of delivery time
Well informed of delivery time. Delivered with care at time stated
2 janvier 2025
Product received earlier than expected…
Product received earlier than expected and very well packed so I was able to welcome the new year in with my new glassess which for the price looked and felt more like expensive ones very pleased hence the rating
30 décembre 2024
Product exactly as advertised
Product exactly as advertised, size appropriate. No complaints.
24 décembre 2024
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