Kitchn Avis 

Absolutely disgusting. Canceled order on 8 11 25 after reading reviews and again weeks later when card was charged. Order arrived 8 30 25. Pies were COVERED IN MOLD. Do not use this company!!!!!!

Just don’t purchase here. As others have said, they’re taking money and sending nothing. Kitch’n had the nerve this weekend to send an email saying they missed my business. Ya haven’t delivered the first order and don’t seem to for anyone. I’d called and written several times to only be ignored. Fortunately, my credit card company refunded me in just a few days.

My order was delivered damaged. The bottles were all empty or partially empty, as soda had leaked out everywhere. I contacted the company, provided a picture of damage and requested a refund. That was 2 weeks ago and I have had no response. I will have my bank reverse the charges, but buyer beware!!

Not even worth one star. Placed an order May 24, still haven't received it. After Multiple messages, emails, phone calls with no response, I contacted BBB and they haven't responded to them either. I hope they take the crooks down. Stealing from people is just ridiculous and that is exactly what this business does. Charges you and you never get your order, I hope someone shuts this place down and give them jail time

UPDATE to earlier review:

The website appears to be up again. I did additional research on Google Maps. The address on the website is the US Post Office in Easton PA and I would assume that the "Unit" number they include in their address is not an actual physical space but just a mailbox.

Been 3 weeks, no reply to emails or phone calls. Terrible service. Not sure if they will ever send the product

What, no 0 Star option? Horrific experience. Ordered on 6/9, arrived 7/9 after multiple shipping delays. Box was heavily damaged and wet! 9 bottles in too small of a box with too little protective packaging. No response to my email. BEWARE!

This place is horrible! Too bad there’s no zero star rating. The product they sent me, salad dressing, was expired. After two emails and two voicemails I give up. They are obviously not going to make it right.

If I could put zero i would. Over 2 weeks for arizona tea. What a rip off this place is please dont use

DO NOT ORDER FROM THIS COMPANY. It should be 0 stars. Placed an order on 02/25/25. They take the money out, order stays in processing for 3 weeks. Then you revieve a notice saying it was shipped and get tracking, on 03/13/25. Order is still sitting there never shipped according to the tracking. Today is 04/07/25. Terrible Customer Service. Sent a message and never received nothing.

Never received the order. No response from customer service. Stay away!!!!!

Scam. They take your money and don’t send any authorization or the order. Can’t understand why PayPal lets this happen. Stay away from this site.

My experience is the same as everyone else's....terrible. Waited over a month for 2 products to arrive of which one was wrong. No response to voicemail messages or multiple emails on how to resolve. Clearly this is a one person operation run from their basement. Their business sucks! Anything they sell can be purchased on Amazon.

Ordered 5 bottles of Original Louisiana Hot Wing Sauce. Waited over a month and like everyone who's placed an order, wrote customer service and called and heard nothing. Finally after 5 weeks a box arrived with 5 bottles of Louisiana Buffalo Sauce with one of them broken. DIDN’T order Buffalo Sauce, ordered Original Hot Wing Sauce. Mail Person delivered box to my door since it was leaking...many more calls to an unanswered phone number and rewriting to customer service=nothing. I guess that I should be grateful that I received at least something for my money even if it is/was the wrong item.

This is my worst experience shopping online ever. This place is a scam! I wish I’d thought of checking reviews before I ordered. I placed a substantial order with them on Dec 24 2024 and still have not received it. Unfortunately I used a debit card to pay for it so I think I can’t get my money back. The order shows shipped but the tracking info shows the shipper never received the package. Multiple attempts of communicating with them have all gone unanswered. This is a total scam but the website looks very real and that’s completely deceptive.
Edit: I checked and I used a credit card not a debit card so I’m contesting the charge! Hopefully I get my money back.

My order took a while (ordered 12/29/24) to get here (1/22/2024) but it was 100% accurate. I did call AND email and never got any of them returned, which is why they didn't get 5 stars. I just wish their communication would have been better. Maybe next time :)

This is my second order. The first one took 3 weeks, tried to cancel but the auto response was that i couldn't b/c it was already in process. Now my second order is over a month out, no response; I've emailed and called twice. At least I paid through PayPal and sometimes I can get satisfaction through them.

I placed an order on Dec 17, 2024. I called 4 times and got VM on all calls. I also emailed 4 times. All with no response. PayPal shows it as a pending payment.

I agree this is a scam. No shipment for a month, no response to messages, no communication beyond order confirmation by email and a charge to my card. Fortunately, my credit card cancels pending charges that go unconfirmed. Card # theft? ID theft? I'm locking everything down.

This place is awful. Wish I read the reviews before wasting my time. Fortunately PayPal refunded my money but this a a bogus place. DON'T WASTE YOUR TIME OR MONEY, YOU'LL ONLY GET AGRAVATED!!