Speedy delivery. To be honest I had to buy the whole magnetic kit, including the two long rulers bringing my total of three of them now, when I really only wanted to replace two small rectangula... Voir plus
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Lisez les avis des autres
Superb needles. I have arthritis in my hands and find heavy, slippery metal needles difficult now. The wooden cubics are so easy to use-a real pleasure- and mean I can carry on knitting. Please keep... Voir plus
Love the needles didn’t like the cords then I found the new purple ones it’s a total game changer love them .it’s a pity they are not offered in any of the needle sets as far as I can see but hayhowe... Voir plus
Amazing service! I had a couple of ordering issues so I messaged on Facebook - the first time was on a Sunday evening so I didn't expect a reply until at least Monday, but I got an immediate response... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We're an independent retailer of knitting needles and crochet hooks, plus the accessories to create your knitting or crochet project. We're KnitPro and Lantern Moon specialists. We use our products, so we can give you practical help and support when you need it.
Coordonnées de contact
Royaume-Uni
- sales@knitting4fun.com
- knitproneedles.co.uk
4,7
Excellent
202 avis
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Highly rated customer service and products
Fantastic customer service and products; ordered various interchangeable swivel cords only to discover the next day that I had cross threaded not only one end of my old cord but also one of my needles too. Very successfully emailed (baring in mind it was a bank holiday weekend and this was Saturday morning) to add other items to my to my order. Got a reply at 8 p.m. Saturday night and all my queries were successfully and pleasantly answered. My order was wrapped in tissue paper and protected in a cardboard box. Cannot recommend this company enough. Many thanks for all your help and good old fashioned customer service
24 mai 2024
I love the sturdy packaging
I love the sturdy packaging! Great quality products and a really good service!
1 mai 2024
My purchases arrived in short time in a…
My purchases arrived in short time in a very neatly packed slim box and obviously care hade been taken to ensure they arrived safely in the manner they were packed. Very happy with my purchase and the service. Thank you.
11 avril 2024
Good price
Good price, though I’m sad the needles are being discontinued. Received quickly.
26 mars 2024
I have lots of Knitpro products
I have lots of Knitpro products. I love them , the feel , the ease of use. I don't really want to use anything else.
2 mars 2024
You delivered to the wrong address
You delivered to the wrong address. Luckily for me the householder was persistent and tracked me down.
11 mars 2024
Réponse de Knitproneedles
I'm really sorry to hear about your experience. Can you let me know if the address was right on the parcel, and this was due to Royal Mail delivering to the wrong address?
Online order Feb 24
Very helpful and polite members of staff with quick responses. Order received quickly.
9 février 2024
Great customer service
Website is easy to use and a good range of quality products. I ordered the wrong item and the customer service was quick to reply and sorted my problem out without any fuss. Good discounts available. Will definitely shop again.
3 février 2024
Great service
12 février 2024
The needles arrived promptly and work…
The needles arrived promptly and work very well.
7 février 2024
Great products, poor communications
One of the items on my order needed to be back-ordered. There were no updates about this, and when I contacted after a week, I had no reply - my order arrived next day. It was well packaged and I'm pleased with the products, but lack of comms was aggravating.
10 janvier 2024
Fantastic
Fantastic. Simple and easy, answered my questions so quickly and the delivery was super fast too will come here more often for my knitting supplies from now on!
10 janvier 2024
Excellent service prompt delivery
19 décembre 2023
Trouble-free ordering on an easily…
Trouble-free ordering on an easily navigable website. Wonderful range of products :) Everything arrived together, safely packaged and within a very reasonable timeframe.
10 décembre 2023
Arrived quickly and packaged carefully
Arrived quickly and packaged carefully. Thanks.
8 décembre 2023
Excellent
Excellent and prompt communication even outside office hours. Friendly, efficient and a pleasure to do business with. Purchases arrived fast and well packed with no plastic. Good quality.
21 novembre 2023
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