I had a very positive customer service/warranty experience recently. A 3 year old item developed a malfunction and it was replaced with a newer model on the basis of a written description and picture... Voir plus
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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I have been ordering from Knives and Tools couple of times. Every time I'm experiencing an outstanding service and communication. The prices are reasonable and so are the shipping charges. I'm recomm... Voir plus
This is my second purchase from knivesandtools, first was the spyderco salt serrated and just recently the spyderco dragonfly 2. Both excellent quality and very sharp from factory. Very pleased with k... Voir plus
I purchased the De Buyer Mineral B pan 28 cm and my only regret is having not purchased it sooner. I found the said pan on YouTube as I wanted to upgrade from my non-stick. The taste and flavour is... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
The online shop for kitchen knives, pocket knives, torches and binoculars. Are you a fan of real quality products? We test all our products ourselves and have selected the sharpest knives and the strongest torches for you. At Knivesandtools.ie you will find superior quality kitchen knives, torches, pocket knives and binoculars for the best possible prices. Cooking and outdoor enthusiasts have come to the right place.
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4,6
Excellent
2 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 75 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Efficient and fast delivery very happy with my purchase
I recently purchased a boker magnum knife as a gift for my son and he was delighted with it and told me to make sure to leave a good review. Efficient and fast delivery affordable and exactly as shown on the website. Would recommend. Thank you.
9 février 2024
Avis spontané
Always a 5 star experience with…
Always a 5 star experience with knivesandtools.
I started using the one day shipping here to ireland as its much more convenient than awaiting my package from our local postal service which isn't their fault either ,I would recommend knivesand tools to any of my irish friends
1 février 2024
Avis spontané
Very easy
Very easy, quick & simple interaction. The product was perfect, the highest quality.
20 février 2024
Avis spontané
Great tool,very good service
19 février 2024
Avis spontané
Good company, bad courier service
The company is quick to post, has great choices and good prices. BUT: They use as courier UPS, the most useless courier ever. My parcel went from the Netherlands to Italy, then France, finally to the destination Ireland, where they couldn't find the address (which was correct), changed depots and were very unhelpful when phoned. I had to drive (1 hour) to an agreed depot to collect the parcel myself. UPS is the reason I wouldn't order from knives&tools again - unless they change the courier.
16 février 2024
Avis spontané
Réponse de Knivesandtools.ie
Dear Petra,
Thank you for your feedback.
We appreciate you appreciating our service and products. We are sorry you experienced problems with the courier service. We will take your comments about UPS to heart and see how we can improve our delivery options for a better customer experience.
-Knivesandtools
Great service
I ordered everything I needed on the website and a few days later it arrived on my doorstep! What more do I need.
9 février 2024
Avis spontané
Great service
1 février 2024
Avis spontané
Order arrived on time and in full
6 février 2024
Avis spontané
Bought the morakniv bushcraft knife and…
Bought the morakniv bushcraft knife and it is wonderful. Used it like an axe to hack on trees, made tinder shaving and it went through it all no problem. It didn't have any chips dents or nothing it went through it like butter. Absolutely recommend this knife, I was so good in fact my finger nearly came off after not being careful
12 février 2024
Avis spontané
Very prompt delivery
Very prompt delivery, never an issue with any orders, and within the EU so no extra charges when delivered to Ireland.
12 février 2024
Avis spontané
Item arrived on time and very fast…
Item arrived on time and very fast delivery.
28 janvier 2024
Avis spontané
On time boxed well all good.
2 février 2024
Avis spontané
Printed address label was wrong even…
Printed address label was wrong even though I definitely gave the correct address. Had to call UPS to sort it out and package arrived much later than expected.
7 février 2024
Avis spontané
Réponse de Knivesandtools.ie
Dear Darragh,
We are sorry to hear that you have had problems with your order and that the delivery address on the label was wrong. This can indeed be frustrating, especially if you where sure you have provided the correct address.
It is good that you contacted UPS to resolve the issue, but it is understandable that it caused delayed delivery and inconvenience.
We always strive to provide optimal customer service and we regret that we did not meet your expectations in this case. We will investigate internally what went wrong to ensure this does not happen again.
-Knivesandtools
The shipping was in time and the knife…
The shipping was in time and the knife quality very high.
10 février 2024
Avis spontané
Excellent quality products easy to use…
Excellent quality products easy to use online ordering and great customer service. My parcel arrived in perfect condition ahead of the time I had expected. Will definetly purchase from them again.
9 février 2024
Avis spontané
Not arrived and no communication
My order has not arrived and I have received no communication.
9 février 2024
Avis spontané
Really fast delivery
Really fast delivery, nice packaging with brochures of other products. Top quality stuff.
2 février 2024
Avis spontané
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