Knivesandtools.ie Avis 

Editing to reply to K+T as there's no other way, order 4619830:
Thank you for your response. I got a call last week after I left a review on your site, having been prompted by your email request to do so. My review was essentially the below. I'm not sure what the v/mail said that was left as the reception wasn't good. I can't say I feel any different since this review, I got my goods in the end which were grand. I just wouldn't use a service that has been this stressful again.

No response from company despite several emails.

UPS have bounced my package from pillar to post with yet another delay in sight, I reached out to K+T for help with no response so I contacted UPS myself.
Safe to say I'll be avoiding companies that use them in future. My parcel will be delayed for another day now which means it will be a week late.
Again reached out to K+T for the third time now with, currently, no response.
Last time they'll get my business, terrible customer service.

Prompt delivery , all items as ordered

It's my third time shopping with Knivesandtools, so it speaks for itself: perfect quality, quick delivery, highly recommended.

Great selection of Premium grade kitchen knives. Keen prices (no pun intended). Very accurate delivery info. Complimented by GLS courier delivery

Excellent service and delivery. Love the Leatherman Multitool

Products and packaging were great. Delivery was disappointing. UPS delivery service would not deliver because there was no one home to accept the package and then a couple of days later, delivered the package when no one was there to accept it! . Very disappointing because the package was due to be delivered on Christmas Eve and came 3 days later instead.

It was exactly as described and my husband was thrilled with it.

arrived a lot faster than anticipated even during christmas, solid packaging

Great quality knife at an affordable price.

Overall, the experience of purchasing items from Knivesandtools was very satisfactory. The website was easy to navigate, the product range and product information were comprehensive, and pricing was competitive. Once ordered and paid for, the items were despatched promptly and tracking information was transparent. The one unsatisfactory element concerned the final delivery: the delivery operative rang the doorbell, but didn't wait for someone to answer the door before leaving almost €600 worth goods outside, admittedly partially hidden from view by a parked car. This is unacceptable and needs to be addressed.

Excellent service, exactly what I needed, shipped to me quickly without any drama.

GOOD range of products.Interesting website. Fast service. Good knife for the money. Well packaged.
BAD Free scissors were shit. Broke first time of using.

I was 100% pleased by the order I made! Everything was clear, I received emails informing me about the process of the order, it was quickly delivered, my request at the notes was fulfilled. Pure professionalism!

This is my second purchase from knivesandtools, first was the spyderco salt serrated and just recently the spyderco dragonfly 2. Both excellent quality and very sharp from factory. Very pleased with knivesandtools. Post arrived safely and items were packaged well. No issues that would stop me buying here again.

Update: The response from KnivesandTools (below) is a lie. They did not resolve the issue. In fact after taking a week to respond it appears these liars didn't ever read the emails in the first place.

Last August I ordered a knife. Later I ordered an Zwilling knife sharpener. It's bad enough I they only finally arrived in November.
When they did the knife looked like it had been out of the box.
The knife sharpener was missing one of the sharpening stones. Instead of sending a new stone I've had to pack up both items and return them.
The items have arrived back in Germany but I have not had a refund.

Despite six emails and a week waiting for a reply I still have had no answer from customer service.
dubusa%hotmail.com

Good service, arrived on time. Issue was the quality of the product. I bought a tomahawk, which had the tag of "throwing axe" in it's description. The head is constantly falling off of the shaft. They provided a small screw to help fix the head, but all that did was leave a big gouge in the handle the next time the axe head came off. I lost the head at one stage (I throw outdoors) and had to spend 15 minutes looking around for it as it separated from the handle after the throw. I expected more for something advertised as a throwing axe.

Great products,fast payment,fast shipping