Konnected Avis 

I've installed the konnected garage door opener and the alarm conversion kit. It was extremely easy and they work great. Integrated them seamlessly to a smartthings hub and would highly recommend konnected products.

Easy product setup.
Efficient and prompt after-sales service.

I love this product. I wish I would’ve bought it sooner early into my smart home venture. However it has had no issues since I installed it and I’m so glad that this takes over the myQ app that came with chamberlain garage door opener. I will be leaving it on in the future when I sell my house and we’ll just simply purchase another one to help the company progress strongly recommend buying this.

As always, their support and communication are first rate!

Very friendly and responsive customer support and the process of converting to the new board was fairly straightforward.

Works beautifully.
Control your alarm from anywhere.
Any questions are answered within minutes via email.

The male end didn't fit the USB port like normal USB connections. Konnected support assured me it was the proper cable. During the subsequent attempt to connect, the USB port broke off of the board.
Return shipping and handling is more than the cost of the cable. It should be pro-rated.

Great product.

The team at konnected.io is responsive and helpful. I will use their solutions again and again.

Sent me updated units right away. Great customer service.

Very happy with the GDO. Works well, documentation was excellent and does what it is supposed to do in a nice compact package.

Konnected is the perfect solution to update, improve, and/or modernize your home alarm system using existing sensors and equipment. I did a straight upgrade, taking the old alarm out of service and connecting it to SmartThings with other home automations. It’s PERFECT!

Everything went smoothly. The ordering process was easy and quick. Installing it into my existing security system went smoothly. Integrating it into Home Assistant was easy. The only minor glitch in the whole project was my misunderstanding in switching it from hardwired Ethernet to WiFi. When it asked me for the SSID/password, I thought it wanted that of my home WiFi. Instead, it wanted me to make something up to make the Pro board a WiFi node.

Good customer support

Product was intuitive and easy to install. Documentation was sufficient to get me through the tricky parts.

Nate is very passionate about supporting his customers and is very active on the community forums. The products are great, I'm using multiple Konnected products and have no issues. They are well priced and well supported. Businesses and people like Nate need to be supported to ensure they continue to deliver great products and services.

They had a replacement board and shipped it quickly.

However, this is the second board that failed. So 2 stars for that.

The unit would NOT work on WIFI. I worked with your technician over several weeks. Try this, try that, buy this special cable, load this driver. No, none of it worked, so I send the unit back.

I had difficulty with the installation of the ,blaQ GDO I contacted tech support late Friday thinking it would be Monday before I would hear back and they responded quickly they determined that there was a problem and ordered me a replacement that weekend. I received the replacement and installed it with no problem. Love the homeassistant integration.

Thank