I ordered through the North Harrow branch after another bakery let me down. Despite the last-minute nature of the order, the staff were very accommodating and helpful, as well as suggesting what decor... Voir plus
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Lisez les avis des autres
Great service. Went above and beyond to make sure my daughter birthday cake was well made, presented and delivered without difficulty. Really appreciate their effort and professionalism. Definitely... Voir plus
L'entreprise a répondu
I ordered the large black lambeth cake for my weddimg cake and it was absolutely AMAZING!! It arrived really well packaged and on time. It looked amazing, the photos didn't even do it justice as it... Voir plus
Shabnam is amazing - I have been ordering cakes from Kool cakes for more than 10 years very helpful service- delicious cakes from buttercream- icing and fresh cream. Love Kool cakes a lot. Thank y... Voir plus
À propos de l'entreprise
- Magasin de gâteaux
- aussi dans
- Boutique de cupcakes
- Boutique de desserts
- Buffet de desserts et confiseries
- Magasin de café
Écrit par l'entreprise
Kool Cakes are experienced cake makers specialising in a range of birthday cakes, wedding cakes and occasion cakes from their base in Kingsbury & Heston.
Coordonnées de contact
Honeypot Lane 2, NW9 9QD, London, Royaume-Uni
- sales@koolcakes.co.uk
- koolcakes.co.uk
4,9
Excellent
369 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Our favourite go-to place to order…
Our favourite go-to place to order cakes. Simply amazing fresh cream cake with nice decoration of fruits. Highly recommend!!
28 mai 2021
Avis spontané
Amazing cake
We are very happy with the cake it tasted delicious. Light, fresh and tasty. We will definitely order another cake very soon and I will 100% recommend kool cakes to all my friends and family. Thank you very much for this beautiful cake 👍🏻
16 mai 2021
Avis spontané
Really spongy cakes
Really spongy cakes. Reasonably priced . Would recommend kool cakes for my friends family events. Best birthday cake and really made my Day memorable ♥️
21 avril 2021
Avis spontané
Excellent cake & amazing service…
Excellent cake & amazing service delivered on short notice. Will
Surely recommend Kool Cakes.
12 avril 2021
Avis spontané
service
I have given orders to most of the occasion and I am very happy with the cakes and as well as the service provided by the staff. Will recommend to my friends and family.
10 avril 2021
Avis spontané
Got a cake today not good at all for…
Got a cake today not good at all for the shape of fruits they decorated, wrong spelling I feel very upset today
14 février 2021
Avis spontané
Réponse de Kool Cakes
Hi Ferizoli,
I would like to apologise for the mistakes that were made on your order and never wish for any customer to feel upset on their special occasion. Please help us to understand how this has happened by letting us know your order details.
We would like to thank you for your feed back as this will help us improve and discover flaws in our system. We look forward to hearing from you
Using Kool Cakes For Years
Using Kool Cakes For Years , Never Disappointed , Thankyou Kool Cakes
10 septembre 2020
Avis spontané
Réponse de Kool Cakes
Thank you so much for your loyalty Farina. We are so glad you enjoy our cakes
Fresh and tasty cakes
13 mars 2020
Avis spontané
Réponse de Kool Cakes
I'm glad you felt our work was well done. It's something we've worked hard on and we're pleased our efforts resonated with you.
Great cake shop
Great cake shop, have been using for years! eggless options, simple designs and great service. Thanks!
6 mars 2020
Avis spontané
Réponse de Kool Cakes
Thanks for placing your trust in us and your willingness to share.
Decorated great
Decorated great, moist and fresh.. great bakery been going there years get all my birthday cakes there.
22 février 2020
Avis spontané
Réponse de Kool Cakes
Thank you for taking the time to share your experience with us. We're grateful for customers like you.
Réponse de Kool Cakes
I'm glad you felt our job was well done. Our quality is something we've worked hard on and we're pleased our efforts resonated with you.
Every time i bring their cakes to a…
Every time i bring their cakes to a party everyone says to me its the best fresh cream cake they have ever had!!.
Never regretted a purchase, excellent cakes and I have been a customer for years.
23 novembre 2019
Avis spontané
Réponse de Kool Cakes
It is a pleasure serving you [and your family]. We really appreciate you taking the time to share your feedback.
Amazing product
Amazing product, service
and the quality. The preparation is very good.
12 novembre 2019
Avis spontané
Réponse de Kool Cakes
I'm glad you felt our work was well done. It's something we've worked hard on and we're pleased our efforts resonated with you.
Excellent quality and decent service!
12 novembre 2019
Avis spontané
Réponse de Kool Cakes
Thanks for placing your trust in us and your willingness to share.
Excellent Cakes and best Service.
9 novembre 2019
Avis spontané
Réponse de Kool Cakes
Thank you for taking the time to share your experience with us. We're grateful for customers like you.
Réponse de Kool Cakes
Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences.
Great customer service
After working in service industry for over 13 years, it's hard to find people with genuine interest in customer needs, but the staff here was really helpful and patient towards me and hence I wanted to say well done and keep up the good work
9 novembre 2019
Avis spontané
Réponse de Kool Cakes
We're happy you had a fantastic time with us!
Thanks for your trust, we're thankful for amazing customers like you.
Réponse de Kool Cakes
Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences.
Ordered birthday cake
Great service. Went above and beyond to make sure my daughter birthday cake was well made, presented and delivered without difficulty. Really appreciate their effort and professionalism. Definitely will recommend and Looking forward to have my Birthday and Anniversary cake from kool cakes.
Once again thank you to the kool cakes team.
Regards
Imtiyaz
3 novembre 2019
Avis spontané
Réponse de Kool Cakes
Thanks so much for your thoughtful and detailed review. Looking forward to continued association.
Ordered a character cake
Ordered a character cake, it was exactly what I expected and asked for. Tasty cakes. Reccomend kool cakes
1 novembre 2019
Avis spontané
Réponse de Kool Cakes
Thank you for your lovely note. We so appreciate you taking time to share your experience. Looking forward towards your next visit !
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