I’ve had the most incredible experience as a vendor on Kouwi. The team has been great to work with, very approachable and have a very active engaged audience so it’s been a great marketplace to sell m... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
I’ve had the most incredible experience as a vendor on Kouwi. The team has been great to work with, very approachable and have a very active engaged audience so it’s been a great marketplace to sell m... Voir plus
L'entreprise a répondu
Their return policy is terrible. They offer store credit or exchanges for eligible items. Items not eligible include accessories, apparel, footwear, pyjamas and health & wellness products. So basica... Voir plus
L'entreprise a répondu
I recently discovered Kouwi and couldn’t be more impressed. From the moment I placed my order, everything was seamless—from the intuitive website to the fast, reliable delivery. The products are beaut... Voir plus
L'entreprise a répondu
I ordered a women’s shirt. It was exactly as shown on the website and the quality is second to none. Beautifully made and reasonably priced. Honestly, I’ll definitely shop Kouwi.com again. Highly reco... Voir plus
L'entreprise a répondu
Welcome to Kouwi.com – Australia’s go-to online shopping playground! We bring you the hottest brands, trendiest finds, and must-have essentials across fashion, wellness, home decor, home audio, and more – all in one convenient place. Whether you’re searching for the perfect gift, refreshing your wardrobe, or upgrading your home, we've got you covered. Shop top brands like: HOBIBEAR – Stylish wide-toe shoes for men & kids FitVille – Next-level comfort & support for your feet Milleni Bags & Hoopla Handbags – Chic, functional, and ready for any occasion High Tees Australia, Korganika, The Essentials Lab, Teelixir – Your wellness and lifestyle favorites Looking for the latest tech? Grab a Crosley Voyager Bluetooth Portable Turntable or shop vinyl record players online and bring your music to life. Gift shopping made easy! Find the perfect gift cards for men and women or purchase gift cards online in Australia for a quick and thoughtful present. For pet lovers? Explore a range of pet accessories available to shop online. Fashion enthusiasts? Browse women’s fashion clothing in Australia, luxurious feather pajama sets, and must-have accessories—all in one place. Tech & accessories? Shop Apple Watch straps and more with just a few clicks. Your ultimate online marketplace in Australia is here. Get ready to shop, save, and discover your new favourites at Kouwi.com!
Melbourne, 3011, FOOTSCRAY, Australie
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I’ve had the most incredible experience as a vendor on Kouwi. The team has been great to work with, very approachable and have a very active engaged audience so it’s been a great marketplace to sell my products. Can’t recommend Kouwi enough!

Réponse : Kouwi.com
Kouwi is simply a re-shipper of AliExpress goods. Not even any rebranding or packaging in between.
I bought kids shoes for $53. They arrived posted in a plastic bag. I then found the same shoes available from AliExpress for $18.
Just buy direct from Ali and save yourself the massive margin.

Réponse : Kouwi.com

Réponse : Kouwi.com
I recently discovered Kouwi and couldn’t be more impressed. From the moment I placed my order, everything was seamless—from the intuitive website to the fast, reliable delivery. The products are beautifully crafted, high quality, and clearly made with care and attention to detail. Customer service was prompt, professional, and genuinely helpful, which made the whole experience even better. I’ve already recommended Kouwi to friends and family, and I’ll definitely be a returning customer. Keep up the amazing work!

Réponse : Kouwi.com
My experience with Kouwi has always been 10/10. Their customer service team are always so helpful and everything I have purchased is great. Highly recommend!

Réponse : Kouwi.com
Absolutely appalling experience with both Baccarats and Kouwi.
I ordered two fragrances from Baccarats (promoted through Kouwi), and what I received were clearly counterfeit products. No response from Baccarats whatsoever—just complete radio silence after they took my money.
What’s worse is Kouwi’s role in all this. They featured and endorsed Baccarats on their site, giving them credibility. But once things went south, they washed their hands of all responsibility, claiming they weren’t involved—even though they willingly promoted the scam. They could’ve stepped in, issued a refund, and dealt with Baccarats directly, but instead chose to do nothing meaningful to help a paying customer.
Both companies have shown zero accountability. I’ve kept the products sealed, asked politely for a resolution, and still been treated with indifference. I’ll never shop through either platform again and will be warning others to avoid them at all costs. You’re better off throwing your money out the window.

Réponse : Kouwi.com
Kouwi has to be the best site online ,not only do they have amazing products there prices are also .They have a range off so many different products.
The staff are exceptional also ready to jump in if any problems arise or to simply to help.
I can't speak highly enough off Kouwi and the staff .You must have a look if u haven't already done so ,U will become addicted like me

Réponse : Kouwi.com
Support helped me to correct my order (i specified wrong shoe size), before send in it to me.

Réponse : Kouwi.com
Their return policy is terrible. They offer store credit or exchanges for eligible items. Items not eligible include accessories, apparel, footwear, pyjamas and health & wellness products. So basically everything. For eligible items you need to pay to return it.
Edited : 20/09/2025, I ordered sneakers. I still have them, they're in my closet gathering dust. I've never worn them as they don't fit

Réponse : Kouwi.com
Bought these shoes for my daughter for school and they are excellent. She thinks they are so comfy and she wants to wear them all the time. Had a minor issue when ordering but was resolved so quickly by the team and did not delay our order at all. Really impressed.

Réponse : Kouwi.com
The shoes are of excellent quality and reasonably priced. The Kouwi team was also kind and helpful, and the item arrived safely. I’ll be purchasing through Kouwi again!

Réponse : Kouwi.com
I was really happy with my purchase.
Company delivered on time.

Réponse : Kouwi.com
Bought crocs got 4 pairs amazing prices thank you got here in time for Christmas

Réponse : Kouwi.com
Exactly the product I wanted. Delivered in a good time frame.

Réponse : Kouwi.com
I ordered a women’s shirt. It was exactly as shown on the website and the quality is second to none. Beautifully made and reasonably priced. Honestly, I’ll definitely shop Kouwi.com again. Highly recommend. Speedy service.

Réponse : Kouwi.com
Easy process to purchase and received the item with ease.

Réponse : Kouwi.com
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.