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Lisez les avis des autres

Noté 5 sur 5 étoiles

Truly a great experience! The customer service was amazing, which I honestly wasn’t expecting. I received my samples in a timely manner, and Andrea consistently checked in with me to make sure I recei... Voir plus

Noté 1 sur 5 étoiles

Beautiful fabric, but lousy customer service. No follow through. I ordered fabric on July 5. Today is July 16. My credit card has been billed 11 days ago, but I haven't received any shipping informati... Voir plus

Noté 5 sur 5 étoiles

Kovi offers magnificent fabrics that suit every style. We adore the three different ones we purchased, and so did our upholsterer. He, too, was impressed with the high quality. We found the most uniqu... Voir plus

Noté 5 sur 5 étoiles

very large selection, good prices, good quality, professional and prompt customer service. when fed ex lost the first order, KOVI promptly replaced and sent replacement order via express delivery. ve... Voir plus

À propos de l'entreprise

  1. Magasin de meubles de salon
  2. aussi dans
  3. Décorateur d'intérieur
  4. Magasin d'articles de loisirs
  5. Magasin de meubles

Écrit par l'entreprise

KOVI Fabrics features over 20,000 of the highest quality designer upholstery fabrics, microfibers, faux leathers, and vinyls at direct prices. KOVI is confident that you will find our fabrics to be an exceptional value, offering tremendous commercial quality that is frequently only available in fabrics at much higher prices.


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

347 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,0

Tous les avis

(347)

12 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Plan for unexpected

Plan for unexpected, amazing and personalized service when you place any orders. From ordering a few samples to ordering the fabric for your next project, you will feel tended to and cared for. I'm in real estate and their follow up is inspiring. Thank you!

2 février 2021
Avis spontané
Noté 5 sur 5 étoiles

Good quality and fantastic service

At first I thought the fabric is pricy here, so I looked elsewhere, and KOVI end up being the cheapest. The customer service was fantastic. I ordered 3 samples before making purchase, and finally settled on 2 of them. They sent me 3 emails to confirm if I need any help and offered to credit back the money I spent on the samples. The fabric came quick and properly wrapped. I will buy again from them and definitely recommend it to my friends!

27 janvier 2021
Avis spontané
Noté 5 sur 5 étoiles

Fabric was exactly what I had been…

Fabric was exactly what I had been looking for! Shipment was delivered quickly, was well packaged and I even received a follow up to see if it had been delivered. Very pleased with the service from Kovi Fabrics! AliceP

22 janvier 2021
Avis spontané
Noté 5 sur 5 étoiles

Fantastic service

I have ordered fabric twice from KOVI and their customer service is impeccable. They respond quickly with deliveries, but most importantly, they check back with you to see if your order has arrived and if you are happy! Also, the fabrics are gorgeous!
They are top-notch!
Melissa E

18 janvier 2021
Avis spontané
Noté 5 sur 5 étoiles

Hands down the BEST customer service…

Hands down the BEST customer service ever. I will definitely be ordering again. I had a fabric chosen that I waited a little to long to order. It ended up being out of stock. With the help of several employees, multiple fabric samples were sent to me as a replacement. None ended up working so I decided to wait for the fabric chosen to be in stock again, which ended up being a couple months. They follow up a couple months later, on the exact day they estimated. Andrea at Kovi is my rock star. Thank you!

15 janvier 2021
Avis spontané
Noté 5 sur 5 étoiles

It's all good!

My experience with KOVI was excellent. It was so great to receive samples--it's an absolute must! And if you pick one of their fabrics, the price of samples goes towards the purchase price of fabric. I did end up choosing a KOVI fabric. It arrived quickly (even in the pandemic), was beautiful, and looks terrific on my reupholstered dining room chairs. Customer service and follow-up was excellent. Highly recommend.

6 janvier 2021
Avis spontané
Noté 5 sur 5 étoiles

I had a terrific experience with KOVI

I had a terrific experience with KOVI. Their selection is expansive and they sent me the samples I requested in a timely fashion. Once I decided on the one I want, an awesome saddle-like vinyl that really looks like leather, they deducted the (modest) cost of the samples they'd sent earlier and I got the full five yards right away. Very good prices and selections. I highly recommend them!

21 décembre 2020
Avis spontané
Noté 5 sur 5 étoiles

Beautiful high quality fabric

Beautiful high quality fabric! Received order quickly too! I only needed a yard for one chair but I definitely think they threw in some extra...I could cover 2 more chairs!

17 décembre 2020
Avis spontané
Noté 5 sur 5 étoiles

Happy Customer

Couldn't be more pleased! Wasn't sure exactly how much fabric to order for my four chair seats and quickly got a helpful call back. The fabric is just as pictured and the quality appears to be excellent. The price was good as well. Customer service then followed up with an email to check that all was well. I will definitely order from Kovi again the next time I need fabric.

1 décembre 2020
Avis spontané
Noté 5 sur 5 étoiles

I ordered a few samples and from there…

I ordered a few samples and from there placed my order. Everything happened quickly and I also received several emails from a customer service/project advisor to insure I received my samples and to assist in any way. Wow!! It's hard to find that kind of customer service these days ThankS

1 décembre 2020
Avis spontané
Noté 5 sur 5 étoiles

Great customer service

I had ordered some fabric but neglected to inspect what I received. I could tell the color was correct but when I finally opened it, the print was incorrect. I sent an e-mail and Andrea R. responded quickly. I received the correct fabric within 2 days. Wow, great customer service. Thank you, Helena E

27 novembre 2020
Avis spontané
Noté 5 sur 5 étoiles

Loving my fabric

We ordered some upholstery fabric to redo our dining room chairs. I was hesitant to order this online because I usually need to touch, feel and see what I am buying but I was very pleased with what I purchased. The colors were exactly as seen online and the texture and quality was what I hoped for. Came very professionally packaged as well. Love my fabric.

10 novembre 2020
Avis spontané

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