Truly a great experience! The customer service was amazing, which I honestly wasn’t expecting. I received my samples in a timely manner, and Andrea consistently checked in with me to make sure I recei... Voir plus
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Beautiful fabric, but lousy customer service. No follow through. I ordered fabric on July 5. Today is July 16. My credit card has been billed 11 days ago, but I haven't received any shipping informati... Voir plus
Kovi offers magnificent fabrics that suit every style. We adore the three different ones we purchased, and so did our upholsterer. He, too, was impressed with the high quality. We found the most uniqu... Voir plus
very large selection, good prices, good quality, professional and prompt customer service. when fed ex lost the first order, KOVI promptly replaced and sent replacement order via express delivery. ve... Voir plus
À propos de l'entreprise
- Magasin de meubles de salon
- aussi dans
- Décorateur d'intérieur
- Magasin d'articles de loisirs
- Magasin de meubles
Écrit par l'entreprise
KOVI Fabrics features over 20,000 of the highest quality designer upholstery fabrics, microfibers, faux leathers, and vinyls at direct prices. KOVI is confident that you will find our fabrics to be an exceptional value, offering tremendous commercial quality that is frequently only available in fabrics at much higher prices.
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Outstanding quality products and customer service
I have ordered from KOVI Fabrics for years. The quality is outstanding, and the customer service is too. Recently, I ordered fabric to reupholster an antique chair to match other furniture upholstered last year. I promptly received the fabric. When I discovered a flaw in the middle of the re-upholstery process, I wrote to KOVI, and Andrea Rivas promptly responded, and quickly sent replacement fabric so I could finish the project! I am a customer for life! It has always been a pleasure to work with this company!
I love the whole process
I love the whole process. Reviewing fabrics, picking my favorites and then receiving the samples. At first I thought "What am I going to do with 2 yards of fabric. I only need enough to cover my chair." But, as the creative juices flowed once I covered the chair, I made more items and found myself using 98% of the fabric. I also value the price and the quality of the materials.
Good quality fabric
Good quality fabric, and they were quick to return my phone call so that I could place my order that way. Good email communication as well, as I appreciate them checking in on me, my order, and my project.
I have nothing but excellent reviews…
I have nothing but excellent reviews for this company.
They were helpful the choices of fabric are varied with excellent prices.
Beautiful fabric
Beautiful fabric, excellent packaging, great customer service. I’m very happy with this purchase!
My experience with KOVI Fabrics was…
My experience with KOVI Fabrics was wonderful! Easy-to-navigate website, quick delivery of samples, cost of samples credited to order, and excellent communication and customer service! Will definitely use them again for future projects!
I love KOVI Fabrics
I love KOVI Fabrics. I purchase from them regularly and never have an issue.
Thank you for great service and excellent quality fabrics
I must have ordered 10 samples and finally selected 4 fabrics for a variety of upholstery projects. I had excellent assistance from the "support" staff at KOVI and appreciate the quality and value of the fabrics I selected and received.
thank you!
Quality was great
Quality was great. Shipping fast. I needed extra customer service because of a cancellation to part of my original order. Derek and Andrea went above and beyond. Thank you! I would use you again.
Fast, Friendly service, quality fabrics
I was extremely pleased to have so many options for fabric to reupholster my favorite Recliner. I wasn't sure of the fabric I picked on line, so I called the help line. The agents I spoke with were extremely helpful. I received my sample swatches in a few days. I called back to order the fabric and was given a nice discount on a rather expensive fabric and they applied the cost of the samples to my order of 12 yards of fabric. The fabric arrived two days early, which will speed up the completion of the reupholster job. I couldn't be happier.
Great Customer Service
I have ordered several samples from KOVI Fabric, as I was going to upholster a sofa and 2 chairs. The samples came quickly as promised and most were larger than most fabric samples. I made my decision on what to order, Dirk helped me with my order and was very professional, patient, and efficient in assisting me.
He went over and above my expectations in customer service and helped me with delivery issue. Everything
worked out great ! I will be using KOVI Fabric for future
upholstery and drapery needs.
Helpful service and excellent fabric
Samples arrived quickly, and we picked our favorite. Customer service helped me get the best price for the qty. Fabric arrived on time and is excellent quality!
wasted time and effort
Agustina Vega of KOVI emailed me just now telling me that the fabric that I ordered was discontinued after me first contacting them so many days later? Waiting for nothing to arrive. I think that is horribly unprofessional and inconsiderate of my time. I requested a prompt refund. WE must expect more from people in business online.
I was very pleased with the fabric
I was very pleased with the fabric, the price, the quick delivery and the service provided by Derk. I live in Canada and it made no difference except for the exchange on the money.
Professional and Personalized Service
I just ordered a sumptuous velvet upholstery fabric in a beautiful mahogany color that I could not find anywhere else online. I communicated directly with "Dirk", a manager, whose pleasantness was surpassed only by his attention to the excellent customer service he provided. I would definitely order from this company again!
Excellent Product & Service
I recently purchased 3 yards of (K4601 Adobe) upholstery fabric for a re-do of my dining room chairs. The order was confirmed and shipped promptly, and the quality and print of the fabric was A-one. Really lovely. Unfortunately, the tone was too dark for our dining room (I definitely should have ordered a sample first), and I asked to return the fabric for a refund. Customer Service was very helpful, and a refund was given. KOVI is at the top of my list when I need fabrics in the future. Excellent product and service. Thanks.
Loved getting samples first
I was very happy to have the ability to order multiple samples before purchasing and all cost for the samples went toward my purchase. The fabric is very high-quality and worked well for upholstering headboards. Some of my samples were slightly delayed as they come from different warehouses and their customer service was extremely responsive.
I find this company Amazing
I find this company, Kovi Fabrics so easy to work with. Whether you are ordering Samples or their fine fabrics, they are delivered in record time. They have such a great selection and their customer service is amazing, actually old fashioned. Great communication. They truly do care. Something you do not see often in these times. I highly recommend this company,
It was a great experience.....
I was looking for upholstery fabric for a large couch.
Kovi Fabrics not only provided a huge selection and sent out samples immediately, but once I placed my order, they followed up with emails. I had to call with a question and they were courteous and professional and took care of the matter immediately. I will definitely use them for all my fabric needs. It was a great experience.
Samples never came
I paid for my samples They never came They always sent an email asking if I received them. I called them 4 TIMES They always promised to send them but never did They are crooks I think it is run by 1 guy and no employees. Impossible to reach Alway sends to voice mail and they never call you The one guy Yuri called and left a message I called his cell and told him my woes. He said he would send my samples that day and refund my money too Never happened! Also he said they were headquartered in Minnesota I just read on FB that they are located in Grandville, Michigan. Something fishy going on here.
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