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Lisez les avis des autres

Noté 5 sur 5 étoiles

Truly a great experience! The customer service was amazing, which I honestly wasn’t expecting. I received my samples in a timely manner, and Andrea consistently checked in with me to make sure I recei... Voir plus

Noté 1 sur 5 étoiles

Beautiful fabric, but lousy customer service. No follow through. I ordered fabric on July 5. Today is July 16. My credit card has been billed 11 days ago, but I haven't received any shipping informati... Voir plus

Noté 5 sur 5 étoiles

Kovi offers magnificent fabrics that suit every style. We adore the three different ones we purchased, and so did our upholsterer. He, too, was impressed with the high quality. We found the most uniqu... Voir plus

Noté 5 sur 5 étoiles

very large selection, good prices, good quality, professional and prompt customer service. when fed ex lost the first order, KOVI promptly replaced and sent replacement order via express delivery. ve... Voir plus

À propos de l'entreprise

  1. Magasin de meubles de salon
  2. aussi dans
  3. Décorateur d'intérieur
  4. Magasin d'articles de loisirs
  5. Magasin de meubles

Écrit par l'entreprise

KOVI Fabrics features over 20,000 of the highest quality designer upholstery fabrics, microfibers, faux leathers, and vinyls at direct prices. KOVI is confident that you will find our fabrics to be an exceptional value, offering tremendous commercial quality that is frequently only available in fabrics at much higher prices.


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

347 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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N'a pas répondu aux avis négatifs

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4,0

Tous les avis

(347)

12 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Outstanding quality products and customer service

I have ordered from KOVI Fabrics for years. The quality is outstanding, and the customer service is too. Recently, I ordered fabric to reupholster an antique chair to match other furniture upholstered last year. I promptly received the fabric. When I discovered a flaw in the middle of the re-upholstery process, I wrote to KOVI, and Andrea Rivas promptly responded, and quickly sent replacement fabric so I could finish the project! I am a customer for life! It has always been a pleasure to work with this company!

28 octobre 2020
Avis spontané
Noté 5 sur 5 étoiles

I love the whole process

I love the whole process. Reviewing fabrics, picking my favorites and then receiving the samples. At first I thought "What am I going to do with 2 yards of fabric. I only need enough to cover my chair." But, as the creative juices flowed once I covered the chair, I made more items and found myself using 98% of the fabric. I also value the price and the quality of the materials.

26 octobre 2020
Avis spontané
Noté 5 sur 5 étoiles

Good quality fabric

Good quality fabric, and they were quick to return my phone call so that I could place my order that way. Good email communication as well, as I appreciate them checking in on me, my order, and my project.

23 octobre 2020
Avis spontané
Noté 5 sur 5 étoiles

My experience with KOVI Fabrics was…

My experience with KOVI Fabrics was wonderful! Easy-to-navigate website, quick delivery of samples, cost of samples credited to order, and excellent communication and customer service! Will definitely use them again for future projects!

6 octobre 2020
Avis spontané
Noté 5 sur 5 étoiles

Quality was great

Quality was great. Shipping fast. I needed extra customer service because of a cancellation to part of my original order. Derek and Andrea went above and beyond. Thank you! I would use you again.

15 septembre 2020
Avis spontané
Noté 5 sur 5 étoiles

Fast, Friendly service, quality fabrics

I was extremely pleased to have so many options for fabric to reupholster my favorite Recliner. I wasn't sure of the fabric I picked on line, so I called the help line. The agents I spoke with were extremely helpful. I received my sample swatches in a few days. I called back to order the fabric and was given a nice discount on a rather expensive fabric and they applied the cost of the samples to my order of 12 yards of fabric. The fabric arrived two days early, which will speed up the completion of the reupholster job. I couldn't be happier.

31 août 2020
Avis spontané
Noté 5 sur 5 étoiles

Great Customer Service

I have ordered several samples from KOVI Fabric, as I was going to upholster a sofa and 2 chairs. The samples came quickly as promised and most were larger than most fabric samples. I made my decision on what to order, Dirk helped me with my order and was very professional, patient, and efficient in assisting me.
He went over and above my expectations in customer service and helped me with delivery issue. Everything
worked out great ! I will be using KOVI Fabric for future
upholstery and drapery needs.

25 août 2020
Avis spontané
Noté 1 sur 5 étoiles

wasted time and effort

Agustina Vega of KOVI emailed me just now telling me that the fabric that I ordered was discontinued after me first contacting them so many days later? Waiting for nothing to arrive. I think that is horribly unprofessional and inconsiderate of my time. I requested a prompt refund. WE must expect more from people in business online.

18 août 2020
Avis spontané
Noté 5 sur 5 étoiles

Professional and Personalized Service

I just ordered a sumptuous velvet upholstery fabric in a beautiful mahogany color that I could not find anywhere else online. I communicated directly with "Dirk", a manager, whose pleasantness was surpassed only by his attention to the excellent customer service he provided. I would definitely order from this company again!

11 août 2020
Avis spontané
Noté 5 sur 5 étoiles

Excellent Product & Service

I recently purchased 3 yards of (K4601 Adobe) upholstery fabric for a re-do of my dining room chairs. The order was confirmed and shipped promptly, and the quality and print of the fabric was A-one. Really lovely. Unfortunately, the tone was too dark for our dining room (I definitely should have ordered a sample first), and I asked to return the fabric for a refund. Customer Service was very helpful, and a refund was given. KOVI is at the top of my list when I need fabrics in the future. Excellent product and service. Thanks.

5 août 2020
Avis spontané
Noté 5 sur 5 étoiles

Loved getting samples first

I was very happy to have the ability to order multiple samples before purchasing and all cost for the samples went toward my purchase. The fabric is very high-quality and worked well for upholstering headboards. Some of my samples were slightly delayed as they come from different warehouses and their customer service was extremely responsive.

5 août 2020
Avis spontané
Noté 5 sur 5 étoiles

I find this company Amazing

I find this company, Kovi Fabrics so easy to work with. Whether you are ordering Samples or their fine fabrics, they are delivered in record time. They have such a great selection and their customer service is amazing, actually old fashioned. Great communication. They truly do care. Something you do not see often in these times. I highly recommend this company,

5 août 2020
Avis spontané
Noté 5 sur 5 étoiles

It was a great experience.....

I was looking for upholstery fabric for a large couch.
Kovi Fabrics not only provided a huge selection and sent out samples immediately, but once I placed my order, they followed up with emails. I had to call with a question and they were courteous and professional and took care of the matter immediately. I will definitely use them for all my fabric needs. It was a great experience.

3 août 2020
Avis spontané
Noté 1 sur 5 étoiles

Samples never came

I paid for my samples They never came They always sent an email asking if I received them. I called them 4 TIMES They always promised to send them but never did They are crooks I think it is run by 1 guy and no employees. Impossible to reach Alway sends to voice mail and they never call you The one guy Yuri called and left a message I called his cell and told him my woes. He said he would send my samples that day and refund my money too Never happened! Also he said they were headquartered in Minnesota I just read on FB that they are located in Grandville, Michigan. Something fishy going on here.

3 août 2020
Avis spontané

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