kyari.co Avis 

Terrible company! Worst experience ever. They never deliver anything on time and refuse to refund money despite multiple support communications. I am planning to file a complaint with the consumer court. If I could give a -10 rating, I would.

it's been a month since i ordered it. i will suggest you do cash on delivery only. otherwise you'll neither receive the product nor the money. i am still waiting for the product since a month. they are not sharing proper update related to shipments. it's like once they receive money they don't care. the support service is most pathetic I've ever faced. they tell you that they will look into your issue or raise a high level concern but the truth is they don't care about customer. they are not capable of providing proper resolution.

third class customer support and sent damaged pots. till date we havent received replacement and now they are asking us to pay additional Rs. 140/- for replacement

I ordered Philodendron red plant and received it today. Extremely disappointed as it was delivered with the leaves infested and is not fit to be kept at home in the living room. Customer support was very bad with no refund/ replacement. Stupid people, they are asking to water and take care for 10 days and if plant dies they will replace it seems. Why should I accept infested and poor quality plant. Worst website and customer support, will never recommend

Very unresponsive team

I recently order snake plant from this website which costed me around 450Rs. After 3 weeks I get an message that Order is out for delivery and after 1hr I got another message, That your order is delivered. I still haven't received my order and there customer support is pathetic. I think I just got scammed, better not be you !

I ordered five plants, one came completely damaged, other one came dry leaves. I was promised for free manure which I never got. They never responded on my replacement request, i wrote them several emails. I called them several times but all invain. Highly fissppinted

I ordered two plants from this site on 25th Oct'23, and it has been almost 20 days and to this date, I haven't received my order. The Status on the site says "Fulfilled", I don't understand if the product is not been delivered then how the status says the order is fulfilled. The delivery partner "DTDC" did not attempt to deliver the item and put a status saying "Receiver refused delivery". After paying for the item why will I refuse to take it? I also contacted Kyari's customer service and raised a ticket, but nothing happened. When I tried to cancel my order after a delay of 1 week they refused to cancel it.

Don’t buy these plants, the pots are of very bad quality and doesn’t look anything like the website and you will receive a dead plant also you won’t get refund even after they get back their product more than a month ago 65596.

Pathetic service. Their team be it customer support or sales doesn't know how to work. No invoices shared, no tracking details. They can't even write the correct address and shipped 70 plants that we ordered to wrong address.
Customer support is so noob they have no idea what to do and you can keep on following up only.

I was informed by one of your colleagues that the refund process had been initiated and that the amount would be reflected in my account within 3 to 4 business days. I received an official confirmation email regarding this refund on October 11. However, as of today, October 28, I regret to inform you that the funds have yet to be credited back to my account.

Worst experience they take upi advance payment and don't deliver anything you keep calling their customer support they won't pick up neither reply to emails never order from them I am stuck with my order I'd 52947

I had a extremely bad experience with Kyari. I ordered a repeat order and they sent wrong product. I have been trying to approach then to get this replaced and they are not responding. Their customer support number seems to be invalid and doesn't work. Raised support ticket, but no one reponds.
I would suggest to avoid ordering product from this site.

Pathetic just useless.
No sense to handle customers, sent order in 15 days and then sent wrong and damaged plants. I raised a ticket which they bothered to reply in 15 days and then sent right plant with a cheap plastic products. Don't waste your money. All they know is to spend money on Instagram ads and lure consumers and loot them.

Oh, I don't even know where to start. The plant has yet not been delivered it's been due promised delivery date , more than 10 days.The customer service people really don't care about their customers, there number is usually invalid and all they know to do is harass their customers. The best thing about them is that they know exactly how to torture their customers. Even though my order was pre paid these people still won't care. My tickets are unanswered, mail are unread, their contact number won't work. Just pathetic and these people are really good at humiliating. There are some other good plant sellers I would highly recommend to buy from (other website) since these people are least bothered and are a fraud. Please don't waste your time and money on these people.

I had paid for couple of plants it's been like 8-10 days now and i have not got the order, Pathetic customer support, Raised multiple tickets but received no response.

Zero quality product. They send used and worn out products and now they have picked up the product and taken the money and not sending the replacement too.

No any customer support. They told me wait for 4-5 days to grow plant. I waited 4-5 days but after that time period, there is no anyone to pick up my phone. Plant i received with damaged plant and soil is coming out from the package. I want to replace I don't need money. But still they are playing game. Now I want my refund. I am convinced with replace but they are not giving any suggestion or even pick up my phone. So, now I want my refund. Order Number #K-9008