Some of the best customer service I’ve had. They went above and beyond to sort me out with a replacement part when I had accidentally smashed the spout of my olive oil bottle. I couldn’t recommend the... Voir plus

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Lisez les avis des autres
Bought the ceramics: pasta bowls golden hour. Beautiful they are. One arrived chipped but after contacting to advise they replaced with no hesitation and sent the replacement. Excellent customer servi... Voir plus
The site has beautiful and well made products, it's well curated. I really enjoy poring over the contents. My order arrived quickly and well-packaged but unfortunately one plate still cracked. It was... Voir plus
L'entreprise a répondu
5 stars! I can’t thank La Gent enough for their incredible customer service. I ordered an item as a gift and realised I needed it delivered quickly, plus I’d forgotten to select gift wrapping. I email... Voir plus
À propos de l'entreprise
- Boutique d'articles de mode
- aussi dans
- Boutique d'articles de toilette
- Boutique de cadeaux
- Fournisseur de cadeaux d'entreprise
- Magasin d'ameublement et de décoration
- Parfumerie
À propos de La Gent
Écrit par l'entreprise
London based online boutique selling a carefully chosen range of unique gifts, beauty and home goods sourced from independent brands around the world. Simple everyday things can spark joy as Marie Kondo says and that is what we aim to do by sourcing brands and products you can't find elsewhere from Japanese porcelain and incense to French glassware.
Coordonnées de contact
667 Watford Way, NW7 3JR, London, Royaume-Uni
- 0 20 3920 0553
- info@la-gent.com
- la-gent.com
Demande des avis aux clients
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Comment cette entreprise utilise Trustpilot
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Fast Shipping & Great Service
Excellent communication throughout the process. Everything was shipped promptly and arrived right on time, couldn’t be happier with the service!

Réponse de La Gent
Excellent service
Excellent service - easy to order, sent through promptly - good value
Great product
Great product, shame about the excessive packaging of product, appreciate this is the manufacturer not La Gent. Shopping experience was great.
5 stars
5 stars! I can’t thank La Gent enough for their incredible customer service. I ordered an item as a gift and realised I needed it delivered quickly, plus I’d forgotten to select gift wrapping. I emailed them, asking if they could expedite the delivery and add the wrapping. They responded to my email almost instantly and had the item delivered, perfectly gift-wrapped the very next day! I was blown away by their speed and attention to detail. They have such quirky, unique items—you can find something special for anyone. Amazing company, fantastic service. I’ll definitely be shopping here again for presents. Thank you!
items didn't arrive on time
items didn't arrive on time, when asked for delivery updates as the package was showing as being in a depot for 4 days the customer service was rude and unhelpful.
Arrived on time
Arrived on time, well wrapped. The glass was a gift which went down well.
Great customer service and wonderful…
Great customer service and wonderful product, thanks 👍
Great and fast delivery
Efficient and quick delivery!
Love it
Love it. Lots of fun and will look fabulous with the salt and pepper set.
My only reservation is that it’s large, which is great but as a result heavy & you lift the top off by the chimney, so I expect we will have to treat it gently.
Nice perfume
Nice perfume, love the handbag size. It’s smells good, but it is subtle, doesn’t seem to last that long. Maybe the oil would be better?
Really happy with purchase
Really happy with purchase very competitive price, speedy delivery will use again!!
Great service
I’m delighted with my product and with the service. There was a slight hitch, however, customer service sorted it out promptly and with good grace.
I’m a happy customer!
I have written two reviews on the…
I have written two reviews on the product supplied by La Gent. As a company, I cannot fault them. La Gent offers Good communication, fast postage and excellent prices.
Review
The items were delivered carefully and were packaged very well. However the delivery date given was incorrect, and even though this wasn't really a problem, a new estimated delivery date wasn't given and I had no update until the items had been shipped.
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